This is extremely annoying (esp. because I play online).
As mentioned before, every few days I get disconnected from the Internet. Modem logs show "pppoe down" then, 30 secs later, "pppoe up" again.
When I check the modem stats, there are no excessive errors or bursts. It's just the Internet (NOT the DSL) led that goes down for about 30 seconds before automatically coming back up by itself. Is it worth opening a ticket or Ogero will not even bother with that ?
16 days later
Anyone with Ogero having Internet problems (authentication goes down for 30 secs or so) every now and then ? It's been happening a lot today.
Hello all, im having a problem. Since 3 days till now. everyday i get internet disconnection from all my devices. wifi is on inside the devices and the modem has all led lights on. But i have to turn it off then on to get internet back. I called Ogero they resetted the port they said, But still same problem. Anyone of you experiencing this problem? Any solution for it? Thank you
Moudimadi wroteHello all, im having a problem. Since 3 days till now. everyday i get internet disconnection from all my devices. wifi is on inside the devices and the modem has all led lights on. But i have to turn it off then on to get internet back. I called Ogero they resetted the port they said, But still same problem. Anyone of you experiencing this problem? Any solution for it? Thank you

If you have a laptop or ping app on your phone, and once you face it again try ping 8.8.8.8, if it responds this means it is a DNS issue. If that is the case, modify the DNS on your modem to 8.8.8.8 / 8.8.4.4. This might resolve the issue for your.
ahk40a wrote
Moudimadi wroteHello all, im having a problem. Since 3 days till now. everyday i get internet disconnection from all my devices. wifi is on inside the devices and the modem has all led lights on. But i have to turn it off then on to get internet back. I called Ogero they resetted the port they said, But still same problem. Anyone of you experiencing this problem? Any solution for it? Thank you

If you have a laptop or ping app on your phone, and once you face it again try ping 8.8.8.8, if it responds this means it is a DNS issue. If that is the case, modify the DNS on your modem to 8.8.8.8 / 8.8.4.4. This might resolve the issue for your.
Thank you so much for your reply. I'll do that.
20 days later
Hello, im an ogero vdsl subscriber. My speed is between 15 and 20 mbit download and 1 for upload. im having a problem. they came and tested my line. in the electricity room the snr margin and line attenuation are amazing. when i test here at home inside my router. I get 10db for download going down to 7 sometimes. and 65.5db for upload. even though i have the cat5e cable and he told me that no need for a change because it's high quality. i tried to change the splitter and i changed the cables coming from the router and telefone line to the splitter. i tried to put the cat5e cable directly to the socket. still same. low snr margin and high line attenuation. anyone can help please? Thank you
25 days later
rationing was what we were used to in the past years, Now it's more like no power at all.
4 days later
https://twitter.com/OgeroTelecom/status/1403032554861645832

إن الضغط الكبير على مولدات الطاقة الكهربائية الخاصة بأوجيرو، والذي يعود سببه للارتفاع غير المسبوق بساعات التقنين الكهربائي، قد أدى إلى تعطل عدد من تلك المولدات وتبعاً لذلك إلى توقف خدماتنا لصالح المشتركين في المناطق التالية: ١/٢

كفرحتا/ كفريا وضهر لاسين وعنايا ولحفد وزفتا / النميرية والدامور / المشرف وخلدة. تعمل فرقنا وبكل جهودها على إصلاح الأعطال الطارئة إلا أن ذلك قد يستغرق بعض الوقت. ٢\٢
Ogero internet issues anyone?

Not related to the problem posted above, but im having very low speeds than usual and the sn margin keeps going up and down.

Matn area.
17 days later
Anyone know if Ogero will be extending the double speed / double quota plans after June 30th ?
13 days later
Hello everyone, I had this issue long time ago when I used to be an IDM client, my sn margin would fluctuates depending on if its dawle electricity or eshtirak. On eshtirak everything is perfect reaching an sn margin of more than 22 on the other hand when dawle is up, the sn margin woule drop to less than 9 and thus would affect my download speed by half. However, now I am an ogero client and technicians came to my ogero box and said I could achieve a speed of 18 mbps and that’s not an internet team problem he said that I should contact 1515 again and tell them to see the cables team. Does Ogero offer to fix cables such as setting up new cable from my house to the ogero box using a cat 6 cable ? Or they will tell me to set it up alone?
2 months later
Anyone with Ogero DSL down at the moment ?
Yeah. It went down like an hour ago, restarted the router and it worked. Then went down again for 20 min. Came back just now
DG wroteAnyone with Ogero DSL down at the moment ?
Keeps going down then works again when you restart. Driving me insane.

Edit: It's working again but the packet loss is insane while gaming.
10:20pm here, still no internet
Context for the outage:
A “technical failure” has caused internet service interruptions in “a number of areas,” according to the state-owned telecom provider, Ogero. The company could not immediately be reached for further information

Internet service in previously impacted areas has been restored, Ogero told L’Orient Today, adding that additional, “preventive” maintenance will be performed at 4 a.m. tomorrow
Source: https://today.lorientlejour.com/live-news
10 days later
Hello, my Fiber box was defined a couple of weeks and I got a call from Ogero asking me what package I want and saying that a team will SMS me an appointment so they can bring over the fiber modem, does anyone have any ETA on this? How long does it usually take them?
a month later
My brother in Jounieh is telling me he is getting 256 kbps at the most, it previously used to be 4mbps. Unfortunately I immigrated and can't get any snr or line attenuation stats. Is this a thing now with DSL where it is back to abysmal speeds?(I was hoping to work from home on occasions)

edit: false alarm, we took the router in to ogero, they did some returning and the speed is now acceptable at 3mbps
Hi guys long time indeed. I recently moved and my CO is now Ras el Nabeh so far as good. I am using the same modem after changing the Ogero username and pass however, IPv6 which used to work in my old apartment is refusing to connect.

I get an IPv6 WAN address and I can ping any website but there's simply no route. So DNSv6 is working but reply from any remote host.

Anyone experiencing the same issue?