Context for the outage:
A “technical failure” has caused internet service interruptions in “a number of areas,” according to the state-owned telecom provider, Ogero. The company could not immediately be reached for further information

Internet service in previously impacted areas has been restored, Ogero told L’Orient Today, adding that additional, “preventive” maintenance will be performed at 4 a.m. tomorrow
Source: https://today.lorientlejour.com/live-news
10 days later
Hello, my Fiber box was defined a couple of weeks and I got a call from Ogero asking me what package I want and saying that a team will SMS me an appointment so they can bring over the fiber modem, does anyone have any ETA on this? How long does it usually take them?
a month later
My brother in Jounieh is telling me he is getting 256 kbps at the most, it previously used to be 4mbps. Unfortunately I immigrated and can't get any snr or line attenuation stats. Is this a thing now with DSL where it is back to abysmal speeds?(I was hoping to work from home on occasions)

edit: false alarm, we took the router in to ogero, they did some returning and the speed is now acceptable at 3mbps
Hi guys long time indeed. I recently moved and my CO is now Ras el Nabeh so far as good. I am using the same modem after changing the Ogero username and pass however, IPv6 which used to work in my old apartment is refusing to connect.

I get an IPv6 WAN address and I can ping any website but there's simply no route. So DNSv6 is working but reply from any remote host.

Anyone experiencing the same issue?
Hey, How long does it usually takes to get VDSL, I applied on 19 Oct through Twitter and they told me the first week of next month, I chatted with them again a couple of days ago and someone told me they are still running the feasibility test! My CO is Nahr.
17 days later
Has anyone else experienced an abnormal surge in data consumption? I'm on the 600 GB fiber plan, and I usually never consume more than 60% of my quota, but yesterday I received an SMS from Ogero telling me I reached a 100%. I checked the website, and it said that I had consumed more than 1TB ??? I checked my devices for data usage and I didn't see anything unusual. Do you think it might be a glitch? I wanna contact ogero to have a breakdown of my day by day consumption this month, do you think they could send that to me?
ramy58 wroteHas anyone else experienced an abnormal surge in data consumption? I'm on the 600 GB fiber plan, and I usually never consume more than 60% of my quota, but yesterday I received an SMS from Ogero telling me I reached a 100%. I checked the website, and it said that I had consumed more than 1TB ??? I checked my devices for data usage and I didn't see anything unusual. Do you think it might be a glitch? I wanna contact ogero to have a breakdown of my day by day consumption this month, do you think they could send that to me?
Could it be that someone has access to your wifi network? You can check the users connected through your router's page (check the DHCP page)
new_user wrote
ramy58 wroteHas anyone else experienced an abnormal surge in data consumption? I'm on the 600 GB fiber plan, and I usually never consume more than 60% of my quota, but yesterday I received an SMS from Ogero telling me I reached a 100%. I checked the website, and it said that I had consumed more than 1TB ??? I checked my devices for data usage and I didn't see anything unusual. Do you think it might be a glitch? I wanna contact ogero to have a breakdown of my day by day consumption this month, do you think they could send that to me?
Could it be that someone has access to your wifi network? You can check the users connected through your router's page (check the DHCP page)
I'm not seeing anything weird, how easy is it to hack a WPA/WPA2 password? I changed it just to be safe.
ramy58 wrote
new_user wrote
ramy58 wroteHas anyone else experienced an abnormal surge in data consumption? I'm on the 600 GB fiber plan, and I usually never consume more than 60% of my quota, but yesterday I received an SMS from Ogero telling me I reached a 100%. I checked the website, and it said that I had consumed more than 1TB ??? I checked my devices for data usage and I didn't see anything unusual. Do you think it might be a glitch? I wanna contact ogero to have a breakdown of my day by day consumption this month, do you think they could send that to me?
Could it be that someone has access to your wifi network? You can check the users connected through your router's page (check the DHCP page)
I'm not seeing anything weird, how easy is it to hack a WPA/WPA2 password? I changed it just to be safe.
I was just taking a guess but it seems its not the case. I'm not familiar with how easy it is to hack a WPA/WPA2 password but changing the password is always a good move.
Turns out it was actually was a glitch, the consumption meter went back down to 70% today.
8 days later
Hello All, anyone of you are having slow speeds beween 7 pm till 11 pm or 12 am? Since 3 weeks till now.everyday im having very slow speeds between 7 and 11 or 12. Inside my modem i get 15 mbit download speed. but on speedtest i get 1 or 2 mbit max. and the download transfer rate is maximum 200 to 300 kb/sec. I dont know if ogero are limiting the speeds at these times. I asked them they said no. So please if anyone is having this problem tell me. And if anyone knows how to solve it also tell me. Thank you so much.
5 days later
You didn't reply to me guys.Anyone having slow speeds on Ogero's dsl or vdsl between 7 pm and 12 am? Specially the download speed. Inside my Modem it says 15Mbit. on speedtest i get 2 mbit or 3 max. The download is between 270 and 300 kb.sec maximum. Just between 7 and 12 or 1. I tried another modem router. Same. I'm on Vdsl btw. Thank you.
Moudimadi wroteYou didn't reply to me guys.Anyone having slow speeds on Ogero's dsl or vdsl between 7 pm and 12 am? Specially the download speed. Inside my Modem it says 15Mbit. on speedtest i get 2 mbit or 3 max. The download is between 270 and 300 kb.sec maximum. Just between 7 and 12 or 1. I tried another modem router. Same. I'm on Vdsl btw. Thank you.
No problem here with ogero but I used to have the same problem with sodetel. Use a vpn ans it should solve your problem
Moudimadi wroteYou didn't reply to me guys.Anyone having slow speeds on Ogero's dsl or vdsl between 7 pm and 12 am? Specially the download speed. Inside my Modem it says 15Mbit. on speedtest i get 2 mbit or 3 max. The download is between 270 and 300 kb.sec maximum. Just between 7 and 12 or 1. I tried another modem router. Same. I'm on Vdsl btw. Thank you.
No issues at all here with speed, however i'm with THGV. I do suffer from packet loss that has been going on for a month though (they said it was from Ogero's side), which is why i'm posting here.
bobo619 wrote
Moudimadi wroteYou didn't reply to me guys.Anyone having slow speeds on Ogero's dsl or vdsl between 7 pm and 12 am? Specially the download speed. Inside my Modem it says 15Mbit. on speedtest i get 2 mbit or 3 max. The download is between 270 and 300 kb.sec maximum. Just between 7 and 12 or 1. I tried another modem router. Same. I'm on Vdsl btw. Thank you.
No problem here with ogero but I used to have the same problem with sodetel. Use a vpn ans it should solve your problem
Someone called me from Ogero. He told me that tomorrow they'll put me on port test. I didn't understand what is port test is. But he said that they will come to the cabinet im taking from, the active cabinet and they will change the port. They have to the IT department said. So im gonna wait till tomorrow. i hope it will get fixed
GeorgeN wrote
Moudimadi wroteYou didn't reply to me guys.Anyone having slow speeds on Ogero's dsl or vdsl between 7 pm and 12 am? Specially the download speed. Inside my Modem it says 15Mbit. on speedtest i get 2 mbit or 3 max. The download is between 270 and 300 kb.sec maximum. Just between 7 and 12 or 1. I tried another modem router. Same. I'm on Vdsl btw. Thank you.
No issues at all here with speed, however i'm with THGV. I do suffer from packet loss that has been going on for a month though (they said it was from Ogero's side), which is why i'm posting here.
I have a reseller internet too. he's taking from global vision. I have both global vision reseller and Ogero Vdsl. Ogero is way more better by the way. Reseller is giving me 6 mbit Mbit speed and he has a peak time. Internet not stable. I think you're taking directly from global vision.
4 days later
Hello, anyone having Ogero from central Khalde is getting maximum 1 to 2 mbit these days? Seems a problem in the central. Thank you
11 days later
5 days later
Do you have a fiber connection? I find it very unfair that I need to pay for 200GB when someone else is paying the same amount for 1TB...

My CO is literally 200m away but we don't have fiber yet. The guy from Ogero who was installing VDSL told me that I can get fiber to home directly from the CO if I pay for cables but I didn't buy it.

The deployment plan is barely moving and honestly I lost hope and faith that it's gonna happen. I live in Beirut btw.
Kareem wrote
Do you have a fiber connection? I find it very unfair that I need to pay for 200GB when someone else is paying the same amount for 1TB...

My CO is literally 200m away but we don't have fiber yet. The guy from Ogero who was installing VDSL told me that I can get fiber to home directly from the CO if I pay for cables but I didn't buy it.

The deployment plan is barely moving and honestly, I lost hope and faith that it's gonna happen. I live in Beirut btw.
Not yet. I am connected to Mazraa CO and they started the work a few months ago but didn't reach our neighborhood. Even my VDSL barely reaches 18-22 Mbps, when the electricity problem started in Lebanon the connection became unstable in the speed.

A few days ago, I read Mr. Imad Kredieh said that the fiber deployment maybe will stop if things get worse.

I think you should go with it if you have the option to pay, it is worth it if you will stay in Lebanon. Check the speed, it's amazing!



Also, I noticed today that they are working on something new. Maybe new plans and pricing, so let's see what will happen next week.


And IDM has a new packgaes up to 500GB. I don't know if it's new or not.
https://www.idm.net.lb/adsl.html#plans