Hello all, im an ogero user. I have VDSL internet. Yesterday i logged in to my ogero account on the app. Beside my number i found the word fiber. it was dsl before. and it changed. What does that mean? Thank you
15 days later
Anyone with Ogero getting disconnected from the Internet lately ? Modem logs show "pppoe down" then, 30 secs later, "pppoe up" again.
connection is slow but not dc
DG wroteAnyone with Ogero getting disconnected from the Internet lately ? Modem logs show "pppoe down" then, 30 secs later, "pppoe up" again.
I do get a lot of these though "setsockopt- MRT_DEL_MFC" and sometimes they lead to either disconnects or non responsiveness for a minute or so.
This is extremely annoying (esp. because I play online).
As mentioned before, every few days I get disconnected from the Internet. Modem logs show "pppoe down" then, 30 secs later, "pppoe up" again.
When I check the modem stats, there are no excessive errors or bursts. It's just the Internet (NOT the DSL) led that goes down for about 30 seconds before automatically coming back up by itself. Is it worth opening a ticket or Ogero will not even bother with that ?
16 days later
Anyone with Ogero having Internet problems (authentication goes down for 30 secs or so) every now and then ? It's been happening a lot today.
Hello all, im having a problem. Since 3 days till now. everyday i get internet disconnection from all my devices. wifi is on inside the devices and the modem has all led lights on. But i have to turn it off then on to get internet back. I called Ogero they resetted the port they said, But still same problem. Anyone of you experiencing this problem? Any solution for it? Thank you
Moudimadi wroteHello all, im having a problem. Since 3 days till now. everyday i get internet disconnection from all my devices. wifi is on inside the devices and the modem has all led lights on. But i have to turn it off then on to get internet back. I called Ogero they resetted the port they said, But still same problem. Anyone of you experiencing this problem? Any solution for it? Thank you

If you have a laptop or ping app on your phone, and once you face it again try ping 8.8.8.8, if it responds this means it is a DNS issue. If that is the case, modify the DNS on your modem to 8.8.8.8 / 8.8.4.4. This might resolve the issue for your.
ahk40a wrote
Moudimadi wroteHello all, im having a problem. Since 3 days till now. everyday i get internet disconnection from all my devices. wifi is on inside the devices and the modem has all led lights on. But i have to turn it off then on to get internet back. I called Ogero they resetted the port they said, But still same problem. Anyone of you experiencing this problem? Any solution for it? Thank you

If you have a laptop or ping app on your phone, and once you face it again try ping 8.8.8.8, if it responds this means it is a DNS issue. If that is the case, modify the DNS on your modem to 8.8.8.8 / 8.8.4.4. This might resolve the issue for your.
Thank you so much for your reply. I'll do that.
20 days later
Hello, im an ogero vdsl subscriber. My speed is between 15 and 20 mbit download and 1 for upload. im having a problem. they came and tested my line. in the electricity room the snr margin and line attenuation are amazing. when i test here at home inside my router. I get 10db for download going down to 7 sometimes. and 65.5db for upload. even though i have the cat5e cable and he told me that no need for a change because it's high quality. i tried to change the splitter and i changed the cables coming from the router and telefone line to the splitter. i tried to put the cat5e cable directly to the socket. still same. low snr margin and high line attenuation. anyone can help please? Thank you
25 days later
rationing was what we were used to in the past years, Now it's more like no power at all.
4 days later
https://twitter.com/OgeroTelecom/status/1403032554861645832

إن الضغط الكبير على مولدات الطاقة الكهربائية الخاصة بأوجيرو، والذي يعود سببه للارتفاع غير المسبوق بساعات التقنين الكهربائي، قد أدى إلى تعطل عدد من تلك المولدات وتبعاً لذلك إلى توقف خدماتنا لصالح المشتركين في المناطق التالية: ١/٢

كفرحتا/ كفريا وضهر لاسين وعنايا ولحفد وزفتا / النميرية والدامور / المشرف وخلدة. تعمل فرقنا وبكل جهودها على إصلاح الأعطال الطارئة إلا أن ذلك قد يستغرق بعض الوقت. ٢\٢
Ogero internet issues anyone?

Not related to the problem posted above, but im having very low speeds than usual and the sn margin keeps going up and down.

Matn area.
17 days later
Anyone know if Ogero will be extending the double speed / double quota plans after June 30th ?
13 days later
Hello everyone, I had this issue long time ago when I used to be an IDM client, my sn margin would fluctuates depending on if its dawle electricity or eshtirak. On eshtirak everything is perfect reaching an sn margin of more than 22 on the other hand when dawle is up, the sn margin woule drop to less than 9 and thus would affect my download speed by half. However, now I am an ogero client and technicians came to my ogero box and said I could achieve a speed of 18 mbps and that’s not an internet team problem he said that I should contact 1515 again and tell them to see the cables team. Does Ogero offer to fix cables such as setting up new cable from my house to the ogero box using a cat 6 cable ? Or they will tell me to set it up alone?
2 months later
Anyone with Ogero DSL down at the moment ?
Yeah. It went down like an hour ago, restarted the router and it worked. Then went down again for 20 min. Came back just now
DG wroteAnyone with Ogero DSL down at the moment ?
Keeps going down then works again when you restart. Driving me insane.

Edit: It's working again but the packet loss is insane while gaming.
10:20pm here, still no internet