My packages are still stuck at their office here after a week of waiting for them go fix the unqualified clearance agency's mistake.
1 order (3 items) was split into 2 separate packages, and the 3rd item was out of stock so I cancelled it. total cost is $365 for all items combined, $218 for the 2 items shipped (200 + 18).
Their unqualified agency after assessing the invoices, priced every package given the included total invoice "365$". They expect me to pay 350k LL for 218$ worth of items because of their own mistake.
After lots of back and forth, they waived the shipping fees and clearance charges.. but I still have to pay around 293k LL for customs.
Beware if it happens to you, always check the price set on their website and inform them if it's wrong.
1 order (3 items) was split into 2 separate packages, and the 3rd item was out of stock so I cancelled it. total cost is $365 for all items combined, $218 for the 2 items shipped (200 + 18).
Their unqualified agency after assessing the invoices, priced every package given the included total invoice "365$". They expect me to pay 350k LL for 218$ worth of items because of their own mistake.
After lots of back and forth, they waived the shipping fees and clearance charges.. but I still have to pay around 293k LL for customs.
Beware if it happens to you, always check the price set on their website and inform them if it's wrong.