I received a shipment from USA through Aramex. It took 14 days. The value of the shipment is 15$ and the delivery guy took 30000LB from my friend. He told him "بدي إسرق منك 30 ألف، هيك دفعنا للجمارك". There was no invoice for that so I think he ripped off my friend.
Can anyone confirm if Aramex gives you an invoice when they take any fees?
#Update:
I contacted them via phone and asked if there any customs fees, so they send the invoice to my email.
They set the value of the shipment to 30000LB, the customs fees were 6000 and 20721 handing fees with VAT 11% the total is 29000.
This is too much for a 15$. Usually, I use FedEx and they are a way cheaper.