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Hi!
I brought back my Samsung LED from CTC because of burned lower panel, they changed the whole panel though I noticed a clouding on the left of the screen near the border, is it a faulty panel or it's normal to have clouder panels than others depending on luck?
It's only visible on white and extremely light colors, like a very slight grey cloud like the 4 borders which are slightly darker than the rest of the screen.
It's not visible or bothering when watching TV or gaming though.
Could it be a bad install by CTC technicians?
My warranty will finish in end June so if it's a problem to be fixed just tell me
Best thing to contact them .. i read your post and i know that City center policies are strict "customer comes first" .. call them or preferably return it with a smile asking to fix it .. they will help you with it
I bought it from Abed Tahan :)
The slight clouding is seen from a low angle, if you face the TV it will vanish, apart web browsing on the TV wish I do once per month this thingy is not visible at all in other colors meaning movies and games.
If it get worse right before my warranty finish then of course I will take it back, the thing is that we tried the TV in their workshop and it was perfect there.
Here a photo of the screen with good white background
And now the same photo but in negative (inverted white and black)
Last edited by vegetaleb (March 30 2015)
Labor fault. Demand replacement
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