Terra Net - WDSL

Very reliable. I work from home for 3 years now, suffered for 2 years then got terranet. All Great. It costs 420K LBP Per month and 300$ installation cost. You also need to prepay either 3, 6 or 12 months.

RandomMemory wroteVery reliable. I work from home for 3 years now, suffered for 2 years then got terranet. All Great. It costs 420K LBP Per month and 300$ installation cost. You also need to prepay either 3, 6 or 12 months. https://www.speedtest.net/result/12263322078.png

I have installed the 20MB last month, and even though it's really great (for this country) I've been trying to contact them for three days now to refill my account, and no answers.
Literally, 15 minutes of "khaline hawlak la ... " It felt like a Lebanese governmental institution
How the hell can I do it?

Update: Finally got a hold of someone and payment will be via money transfer, wish/omt. I think rate is 3,000 LBP

scorz wroteUpdate: Finally got a hold of someone and payment will be via money transfer, wish/omt. I think rate is 3,000 LBP

Do they accept bank transfer or credit cards?

zizo99 wrote

scorz wroteUpdate: Finally got a hold of someone and payment will be via money transfer, wish/omt. I think rate is 3,000 LBP

Do they accept bank transfer or credit cards?

No idea but I don't think so.

Is anyone here getting charged at the rate of 4000LL/$ ?

yes. 900K LBP for 20mbit

Have the prices changed at all? Is it still 900k LBP for 20Mbit?

squadi wroteHave the prices changed at all? Is it still 900k LBP for 20Mbit?

Fiber: https://account.terra.net.lb/OnlineApplication/FibraApplication.aspx
DSL: https://account.terra.net.lb/OnlineApplication/OnlineApplication.aspx

squadi wrote

samer wrote

squadi wroteHave the prices changed at all? Is it still 900k LBP for 20Mbit?

Fiber:
DSL:

Thanks! But I'm talking specifically about the W-DSL.

EDIT: to anyone still wondering its now 1.3 mil LBP for 20Mbps

I logged in to update the price as well It's specifically 1,390,000

Is anyone facing issues with the services today?

It was down yesterday, I kept calling but no answers, then it magically worked;
But today it's too slow and lots of issues with DNS I think, funny thing is when I connect to my VPN (London Linode) it works a bit better.

Anyone getting calls about price increase? Missed 4 calls from them so far but called back and they said they want to use fresh dollars. Didn't give me a rate yet.

RandomMemory wroteAnyone getting calls about price increase? Missed 4 calls from them so far but called back and they said they want to use fresh dollars. Didn't give me a rate yet.

Did they end up giving you the rate?

You can call the agent you're paying to and he'll send you the new quotation, this is it anyway:
https://imgur.com/a/PCZphST

Looks like double speed started a night early but my mikrotik looks to be not passing more than 50mbps. So the idea of bonding 2 to get 100 down might not work.