LebGeeks

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#3951 4 weeks ago

Ramnesia
Member

Re: Feedback for Ogero

I recently enabled ipv6 on my router, I did the http://test-ipv6.com/ the result was 10/10, ipv6 worked for maybe 2 hours then websites stopped loading or getting incomplete loading.
Did the ipv6 test again and this is the result I am getting
zq8RydH.png
After many online research on the MTU issue, I found out that the PPPOE MTU max size on my router is 1492 (the max i can set it to) and Windows original Ethernet interface MTU size is 1500 so i changed the Windows MTU to 1492 and now ipv6 is working as it should but only on my PC, mobile phones attached to the router are not working with ipv6.

Contacted Ogero about this problem, they did many tests they are still looking for a solution and I also shared what I found with them.
Did anyone face this problem before?

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#3952 4 weeks ago

Moudimadi
Member

Re: Feedback for Ogero

Ramnesia wrote:

I recently enabled ipv6 on my router, I did the http://test-ipv6.com/ the result was 10/10, ipv6 worked for maybe 2 hours then websites stopped loading or getting incomplete loading.
Did the ipv6 test again and this is the result I am getting
https://i.imgur.com/zq8RydH.png
After many online research on the MTU issue, I found out that the PPPOE MTU max size on my router is 1492 (the max i can set it to) and Windows original Ethernet interface MTU size is 1500 so i changed the Windows MTU to 1492 and now ipv6 is working as it should but only on my PC, mobile phones attached to the router are not working with ipv6.

Contacted Ogero about this problem, they did many tests they are still looking for a solution and I also shared what I found with them.
Did anyone face this problem before?

I did face the same problem on my Asus Modem. When i enabled ipv6. I had internet for a while then websites stopped working till i turned it off and got back to ipv4. Don't know why. Didn't find a solution yet

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#3953 4 weeks ago

Kareem
Member

Re: Feedback for Ogero

Ramnesia wrote:

I recently enabled ipv6 on my router, I did the http://test-ipv6.com/ the result was 10/10, ipv6 worked for maybe 2 hours then websites stopped loading or getting incomplete loading.
Did the ipv6 test again and this is the result I am getting
https://i.imgur.com/zq8RydH.png
After many online research on the MTU issue, I found out that the PPPOE MTU max size on my router is 1492 (the max i can set it to) and Windows original Ethernet interface MTU size is 1500 so i changed the Windows MTU to 1492 and now ipv6 is working as it should but only on my PC, mobile phones attached to the router are not working with ipv6.

Contacted Ogero about this problem, they did many tests they are still looking for a solution and I also shared what I found with them.
Did anyone face this problem before?


That's very strange because IPv6 is working for me without changing anything on all devices.

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#3954 4 weeks ago

DjSam
Member

Re: Feedback for Ogero

Do you get a fixed prefix?

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#3955 4 weeks ago

Ramnesia
Member

Re: Feedback for Ogero

DjSam wrote:

Do you get a fixed prefix?

Can you explain what you mean?

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#3956 4 weeks ago

DjSam
Member

Re: Feedback for Ogero

my ipv6 prefix I got from Ogero changed every other day or so, as in it was dynamic and not fixed to my account

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#3957 4 weeks ago

Ramnesia
Member

Re: Feedback for Ogero

mine is always the same with prefix length /64.

Last edited by Ramnesia (4 weeks ago)

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#3958 3 weeks ago

DjSam
Member

Re: Feedback for Ogero

This has been solved I just checked


Kareem wrote:
DjSam wrote:
Kareem wrote:

So I'm back to Beirut, I made some scripts to compare network download speed using Ogero network and VPN.

Check the video below:

https://www.youtube.com/watch?v=A0HoFF7wIrU

I'm in contact with Ogero support, hopefully they will log everything and rule out the issue.

Single connection speed locally is good :

https://i.gyazo.com/f06cfd3ebdf187f5eac … 7aa5b0.png

To Europe, it's a different story :

https://i.gyazo.com/b1492ec6ad2fab4d76d … 96b616.png

However, with VPN

https://i.gyazo.com/ec26e9b04232a94bc4b … 94126d.png

I tried using Touch 4G hotspot and it's giving me excellent down speed to Europe as well.


Any update on that? did they try to fix it? or is it in place for consumption purposes?

Not fixed yet. No idea if they're working on it or not. They were surprised about it so I guess it isn't something they set on purpose.

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#3959 3 weeks ago

Moudimadi
Member

Re: Feedback for Ogero

Hello All, anyone living in dawhet aramoun taking from the cabinet after soussa restaurent the big one and having alot of disconnections in internet? They're barely giving the internet. They're saying fuel related. Any information about this? This problem is since like 3 weeks. Thank you

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#3960 2 weeks ago

new_user
Member

Re: Feedback for Ogero

Moudimadi wrote:

Hello All, anyone living in dawhet aramoun taking from the cabinet after soussa restaurent the big one and having alot of disconnections in internet? They're barely giving the internet. They're saying fuel related. Any information about this? This problem is since like 3 weeks. Thank you

I am in that area and I'm having a terrible connection. The modem shows that the connection is up but actually there would be no connection. Its confusing because usually when there is no connection the modem shows that the connection is down. I thought there was a problem with my modem or some noise from my building cabling connections (interference or something like that). But according to what you are saying it seems I dnt have to do any debugging from my side.

Last edited by new_user (2 weeks ago)

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#3961 2 weeks ago

Moudimadi
Member

Re: Feedback for Ogero

new_user wrote:
Moudimadi wrote:

Hello All, anyone living in dawhet aramoun taking from the cabinet after soussa restaurent the big one and having alot of disconnections in internet? They're barely giving the internet. They're saying fuel related. Any information about this? This problem is since like 3 weeks. Thank you

I am in that area and I'm having a terrible connection. The modem shows that the connection is up but actually there would be no connection. Its confusing because usually when there is no connection the modem shows that the connection is down. I thought there was a problem with my modem or some noise from my building cabling connections (interference or something like that). But according to what you are saying it seems I dnt have to do any debugging from my side.

I don't think there's a problem from your side. There is a problem in the cabinet im talking about. I'm calling ogero everyday. All they say is that they don't know when it will be fixed. They didn't give them date. They're just telling them day per day if the problem is solved or not. Till now it's not solved. Are you getting internet when electricity is on? On motor im sure you're not having internet. But when it's electricity are you getting internet? Today i talked to an engineer in Ogero. i told him that even if there is electricity i'm not having internet at home. He said there are these ports or dont know what that should be reset by ogero to get internet when there is electricity and he told me that he will tell the call centers about it. When they did reset the ports internet is working fine here. But i don't know when it will cut off suddenly. NB: This issue is since 3 weeks.

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#3962 2 weeks ago

new_user
Member

Re: Feedback for Ogero

Moudimadi wrote:
new_user wrote:
Moudimadi wrote:

Hello All, anyone living in dawhet aramoun taking from the cabinet after soussa restaurent the big one and having alot of disconnections in internet? They're barely giving the internet. They're saying fuel related. Any information about this? This problem is since like 3 weeks. Thank you

I am in that area and I'm having a terrible connection. The modem shows that the connection is up but actually there would be no connection. Its confusing because usually when there is no connection the modem shows that the connection is down. I thought there was a problem with my modem or some noise from my building cabling connections (interference or something like that). But according to what you are saying it seems I dnt have to do any debugging from my side.

I don't think there's a problem from your side. There is a problem in the cabinet im talking about. I'm calling ogero everyday. All they say is that they don't know when it will be fixed. They didn't give them date. They're just telling them day per day if the problem is solved or not. Till now it's not solved. Are you getting internet when electricity is on? On motor im sure you're not having internet. But when it's electricity are you getting internet? Today i talked to an engineer in Ogero. i told him that even if there is electricity i'm not having internet at home. He said there are these ports or dont know what that should be reset by ogero to get internet when there is electricity and he told me that he will tell the call centers about it. When they did reset the ports internet is working fine here. But i don't know when it will cut off suddenly. NB: This issue is since 3 weeks.

Hmmm based on your description im not sure we are talking about the same cabinet or the same issue. My issue apparently occurs less often then yours. It mainly occurs during peak hours. The internet disappears though the router shows that the connection is alive. Probably the server cannot handle congestion. And i always have internet connection when the electricity is out.

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