Feedback for Ogero

dio wroteI was curious if I could get VDSL so I messaged the Ogero team on twitter via DM, they replied saying that yes I could and to email thepeople@ogero.gov.lb, so I did, they were very helpful, all they said I need to do is go to the centrale and buy a VDSL modem If i dont have one, and they will program it for me on the spot.

Im gonna go do that tomorrow morning. I currently have around 13-15 mb/s on ADSL, what do you think I could get when switching over to VDSL?

Did they do a feasibility test for your line and got back to you a couple of days later ?
Because I have done that before, my current ADSL line was reaching 16 mbps and I asked for VDSL, followed the same process you followed, my request was declined and it wasn't feasible. So double check with them to avoid ending up with buying a VDSL router for nothing.

Guys,
On Ogero android app on my phone, the consumption shown is still from Yesterday 02/03/2020 at 10AM. Usually it updates each 3 hrs or so. Anyone facing same issue!?

Aly wrote

dio wroteI was curious if I could get VDSL so I messaged the Ogero team on twitter via DM, they replied saying that yes I could and to email thepeople@ogero.gov.lb, so I did, they were very helpful, all they said I need to do is go to the centrale and buy a VDSL modem If i dont have one, and they will program it for me on the spot.

Im gonna go do that tomorrow morning. I currently have around 13-15 mb/s on ADSL, what do you think I could get when switching over to VDSL?

Did they do a feasibility test for your line and got back to you a couple of days later ?
Because I have done that before, my current ADSL line was reaching 16 mbps and I asked for VDSL, followed the same process you followed, my request was declined and it wasn't feasible. So double check with them to avoid ending up with buying a VDSL router for nothing.

Well they said on Twitter that i Should be eligible for it after asking for my landline number. Also one of the the emails I received from Ogero was the following: We received word from the personnel who received your application.

They claim that since you already have an ADSL connection, that connection would then be switched over to a VDSL one.

The only issue here is the modem, they cannot deliver to you a modem unless the VDSL is an entirely new application.

If your current modem is capable of VDSL, you would simply need to take it to the nearest programming center to have it programmed onto your VDSL line, otherwise you would need to visit your centrale to buy an appropriate modem and have it programmed.

LifeEngineer wroteGuys,
On Ogero android app on my phone, the consumption shown is still from Yesterday 02/03/2020 at 10AM. Usually it updates each 3 hrs or so. Anyone facing same issue!?

Same thing here, it seems there is something wrong in their system.

Yup it's stuck here as well

Hello, yesterday they switched me to Vdsl. I'm getting same speed as i used to get on Adsl. Max 15 Mbit download and 1 Mbit upload. The guy camed and tested my phone line in the electricity room. He asked me. Who told you that you can take vdsl? i told him Ogero. He was like you cant you're far from the central you wont get high speeds. I'm in Dawhet Aramoun as i told you all before. He said that we don't have an active cabinet here. Anyway i'm on Vdsl now. Modem modulation Vdsl 2. But same speed as Adsl.

Moudimadi wroteHello, yesterday they switched me to Vdsl. I'm getting same speed as i used to get on Adsl. Max 15 Mbit download and 1 Mbit upload. The guy camed and tested my phone line in the electricity room. He asked me. Who told you that you can take vdsl? i told him Ogero. He was like you cant you're far from the central you wont get high speeds. I'm in Dawhet Aramoun as i told you all before. He said that we don't have an active cabinet here. Anyway i'm on Vdsl now. Modem modulation Vdsl 2. But same speed as Adsl.

If you are having VDSL2 modulation, it means you are getting VDSL from the active room in the area. And yes, he is correct, we don't have active cabinets in the area, only that active room.

The nearest cabinet I can recall near you is the one located at Villa Harmoush, once they change it it means you will be getting higher speeds.

Guys, anyone is facing problems with Ogero since yesterday?
My modem is re-syncing every 20 min I called support yesterday noon...as usual everything is great (Edenye b alf kher)

I noticed that SNR values are very low as hell, went down to my electric room in the apartment nothing new/unusual everything is as is, even I checked my cables...
So is it only me or its an Ogero problem
PS (I am on Ras Enabe3 CO - on OS plan)

Abou7meed wroteGuys, anyone is facing problems with Ogero since yesterday?
My modem is re-syncing every 20 min I called support yesterday noon...as usual everything is great (Edenye b alf kher)

I noticed that SNR values are very low as hell, went down to my electric room in the apartment nothing new/unusual everything is as is, even I checked my cables...
So is it only me or its an Ogero problem
PS (I am on Ras Enabe3 CO - on OS plan)

Yeah i got disconnected twice yesterday, i used to have this problem a year ago where it would disconnect around 15 times a day, the net was actually unusable, until i kept calling and eventually spoke to Imad Kreideih on the phone (fan boy lol), after that, it was eventually fixed, still not sure what the fix was, but I hope it's not coming back.

Abou7meed wroteGuys, anyone is facing problems with Ogero since yesterday?

I'm having issue with the connection dropping for a few minutes every day. I am not sure if the issue is from their side or mine, it has been going on for years.

Lately sites such as bitbucket.org and jewishpress.com are timing out (unless I use a VPN). Any ideas?

I have Ogero FTTH and 4Mbps Unlimited, both working pefectly. By the way all Ogero subscribers will have a free March month.

قرر مجلس الوزراء مضاعة سرعة الانترنت وحجم الاستهلاك لمشتركي خدمات الانترنت على شبكة وزارة الاتصالات - اوجيرو في الاماكن السكنية مجانا حتى آخر نيسان ضمن الامكانات الفنية المتوفرة.

وياتي هذا القرار لتشجيع اللبنانيين على العمل والدرس من المنازل في إطار حملة خليك بالبيت.

#OnlyOgero not ISPs

Abou7meed wrote

Tech Guru wroteI have Ogero FTTH and 4Mbps Unlimited, both working pefectly. By the way all Ogero subscribers will have a free March month.

قرر مجلس الوزراء مضاعة سرعة الانترنت وحجم الاستهلاك لمشتركي خدمات الانترنت على شبكة وزارة الاتصالات - اوجيرو في الاماكن السكنية مجانا حتى آخر نيسان ضمن الامكانات الفنية المتوفرة.

وياتي هذا القرار لتشجيع اللبنانيين على العمل والدرس من المنازل في إطار حملة خليك بالبيت.

#OnlyOgero not ISPs

Cool, just read it
But how it will double the speed, so open speed will get double open speed ! lool
150 to 300 / 200 to 400 as for the quota !! Not bad
They must make it unlimited for all !! (dream come true)

ضمن الامكانات الفنية المتوفرة.

If some one has an Open Speed his speed will not double since Open Speed is the max speed will reach.

For Unlimited 2Mbps or 4Mbps / It will not work since you need to reconfigure the rourter to jump from 2 to 4.

Capacity on Open Speeds will double without configuration for ADSL (Open Speed and Unlimited) , HDSL and FTTH

Nevetheless , regardless the bill will be zero for ADSL , HDSL , and FTTC

Tech Guru wroteI have Ogero FTTH and 4Mbps Unlimited, both working pefectly. By the way all Ogero subscribers will have a free March month.

قرر مجلس الوزراء مضاعة سرعة الانترنت وحجم الاستهلاك لمشتركي خدمات الانترنت على شبكة وزارة الاتصالات - اوجيرو في الاماكن السكنية مجانا حتى آخر نيسان ضمن الامكانات الفنية المتوفرة.

وياتي هذا القرار لتشجيع اللبنانيين على العمل والدرس من المنازل في إطار حملة خليك بالبيت.

#OnlyOgero not ISPs

As of free it means free quota and bandwidth (even tho I have open speed I don't think I'm able to reach double speeds), not free in terms of no internet bill to pay. Still happy to have an extra 150 GBs for March and April tho. Good move!

Tech Guru wrote

Abou7meed wrote

Tech Guru wroteI have Ogero FTTH and 4Mbps Unlimited, both working pefectly. By the way all Ogero subscribers will have a free March month.

قرر مجلس الوزراء مضاعة سرعة الانترنت وحجم الاستهلاك لمشتركي خدمات الانترنت على شبكة وزارة الاتصالات - اوجيرو في الاماكن السكنية مجانا حتى آخر نيسان ضمن الامكانات الفنية المتوفرة.

وياتي هذا القرار لتشجيع اللبنانيين على العمل والدرس من المنازل في إطار حملة خليك بالبيت.

#OnlyOgero not ISPs

Cool, just read it
But how it will double the speed, so open speed will get double open speed ! lool
150 to 300 / 200 to 400 as for the quota !! Not bad
They must make it unlimited for all !! (dream come true)

ضمن الامكانات الفنية المتوفرة.

If some one has an Open Speed his speed will not double since Open Speed is the max speed will reach.

For Unlimited 2Mbps or 4Mbps / It will not work since you need to reconfigure the rourter to jump from 2 to 4.

Capacity on Open Speeds will double without configuration for ADSL (Open Speed and Unlimited) , HDSL and FTTH

Nevetheless , regardless the bill will be zero for ADSL , HDSL , and FTTC

So if OS will remain OS, and 2MB/4MB unlimited needs modem reconfiguration, so the double speed will apply only on 4 MB users with limited quota ?!

If the bill will be zero for March & April, so in other words even if you exceed your quota, you wont be charged !

Abou7meed wrote

Tech Guru wrote

Abou7meed wrote

Cool, just read it
But how it will double the speed, so open speed will get double open speed ! lool
150 to 300 / 200 to 400 as for the quota !! Not bad
They must make it unlimited for all !! (dream come true)

ضمن الامكانات الفنية المتوفرة.

If some one has an Open Speed his speed will not double since Open Speed is the max speed will reach.

For Unlimited 2Mbps or 4Mbps / It will not work since you need to reconfigure the rourter to jump from 2 to 4.

Capacity on Open Speeds will double without configuration for ADSL (Open Speed and Unlimited) , HDSL and FTTH

Nevetheless , regardless the bill will be zero for ADSL , HDSL , and FTTC

So if OS will remain OS, and 2MB/4MB unlimited needs modem reconfiguration, so the double speed will apply only on 4 MB users with limited quota ?!

If the bill will be zero for March & April, so in other words even if you exceed your quota, you wont be charged !

Their policy by default is to stop your internet when you reach your quota. Been a lot of complaints of people having huge overages