So I went to a CU place to refill my ADSL with the new plan, from 4M 50gb to OS 50gb, the guy didn't have the new plans choice so I told him to pick the 4M 15g as it's the one that is becoming OS 50gb but the system refused to change my plan!
Went to Class and they don't have the new cards, how the hell I am supposed to switch if they didn't begin yet???
infiniteloop wroteSo I went to a CU place to refill my ADSL with the new plan, from 4M 50gb to OS 50gb, the guy didn't have the new plans choice so I told him to pick the 4M 15g as it's the one that is becoming OS 50gb but the system refused to change my plan!
Went to Class and they don't have the new cards, how the hell I am supposed to switch if they didn't begin yet???
i used a debit card and it worked
Ok I successfully recharged to OS 50gb yesterday by calling them directly, they switched my plan to 4M 15gb.
Today I went to the account management to see the new page, they said they are upgrading it till 1.30pm, now it's 1.40pm and the account management page is back but it's still 4M 50gb, not OS 50gb.


Edit: Now it's all showing as it should, it was apparently be a software system thingy
23 days later
2 months later
Thinking of switching from Sodetel 2Mbps unlimited to another ISP with Open speed plan, do you recommend Cyberia ?
18 days later
Cyberia (or Ogero) is having a big DNS problem again, 2 days ago no way to open a website without Google 8.8.8.8 DNS for an hour, and now again same story!
What is happening ?
technical incompetence i say? If its their DNS failure.
I always have my configuration on google DNS, cyberia has a history of DNS problems
5 days later
internet is pretty bad the last 2 days, even with all the leds on green on my modem I had long minutes of non-internet and it wasn't a DNS problem this time.
Dunno what is happening but it's becoming irritating because I have some online work to do
6 days later
Facebook and couple of other website are very slow today
Now everything is super slow
5 months later
so whats better keeping DNS auto or using google's? on cyberia
or try 1.1.1.1, often they are better than google
nuclearcat wroteor try 1.1.1.1, often they are better than google
thanks will do
5 days later
Hey guys , i applied for cyberia dsl 2 months ago and they haven’t istalled yet ,they’re saying that ogero has to turn on the dsl on my line at my local centrale .i installed the modem/router and the broadband led started blinking last weak meaning my line is dsl ready but cyberia customer is still saying that i have to wait . Yesterday the blinking stopped.

Has anyone applied for Cyberia dsl lately or in 2017,i wanna know how much It took for them to install.

I posted on the “adsl installation time in beirut” thread as well .
Danny wroteHey guys , i applied for cyberia dsl 2 months ago and they haven’t istalled yet ,they’re saying that ogero has to turn on the dsl on my line at my local centrale .i installed the modem/router and the broadband led started blinking last weak meaning my line is dsl ready but cyberia customer is still saying that i have to wait . Yesterday the blinking stopped.

Has anyone applied for Cyberia dsl lately or in 2017,i wanna know how much It took for them to install.

I posted on the “adsl installation time in beirut” thread as well .
DSL blinking doesn't mean your line is ready, the DSL led must be solid green, which means the link is established and awaiting pppoe authentication.
Aly wrote
Danny wroteHey guys , i applied for cyberia dsl 2 months ago and they haven’t istalled yet ,they’re saying that ogero has to turn on the dsl on my line at my local centrale .i installed the modem/router and the broadband led started blinking last weak meaning my line is dsl ready but cyberia customer is still saying that i have to wait . Yesterday the blinking stopped.

Has anyone applied for Cyberia dsl lately or in 2017,i wanna know how much It took for them to install.

I posted on the “adsl installation time in beirut” thread as well .
DSL blinking doesn't mean your line is ready, the DSL led must be solid green, which means the link is established and awaiting pppoe authentication.

I thought that if its blinking it means its ready and when i enter the username and password and the connection is established the light will stop blinking and remain on.

Thank you for clearing it up ,its very irritating ,waiting 2 months for a dsl connection is nerve wrecking .
Danny wrote
Aly wrote
Danny wroteHey guys , i applied for cyberia dsl 2 months ago and they haven’t istalled yet ,they’re saying that ogero has to turn on the dsl on my line at my local centrale .i installed the modem/router and the broadband led started blinking last weak meaning my line is dsl ready but cyberia customer is still saying that i have to wait . Yesterday the blinking stopped.

Has anyone applied for Cyberia dsl lately or in 2017,i wanna know how much It took for them to install.

I posted on the “adsl installation time in beirut” thread as well .
DSL blinking doesn't mean your line is ready, the DSL led must be solid green, which means the link is established and awaiting pppoe authentication.

I thought that if its blinking it means its ready and when i enter the username and password and the connection is established the light will stop blinking and remain on.

Thank you for clearing it up ,its very irritating ,waiting 2 months for a dsl connection is nerve wrecking .
Danny go to Twitter and send @ogerotelecom a tweet about the delay they might speed it up...
arzleb wrote
Danny wrote
Aly wrote
DSL blinking doesn't mean your line is ready, the DSL led must be solid green, which means the link is established and awaiting pppoe authentication.

I thought that if its blinking it means its ready and when i enter the username and password and the connection is established the light will stop blinking and remain on.

Thank you for clearing it up ,its very irritating ,waiting 2 months for a dsl connection is nerve wrecking .
Danny go to Twitter and send @ogerotelecom a tweet about the delay they might speed it up...
Hey arzleb ,i sent a message on facebook to ogero and an e-mail to their customer service ,they said they will see whats the problem and they told me to follow up with cyberia .
8 months later
Very slow adsl since yesterday night, dunno if it's with all cyberia network?
4 days later
3 days and many websites are unreachable, looks like Cyberia has a DNS problem again