sailor wrote
kfc wrotei still havent got the upgrade neither in speed nor in quota... although the customer care confirmed to me YESTERDAY that upgrades will be done today...
What was you old plan? And what new plan ur waiting for

1mbps/5gb --> 2mbps/45gb
the technical support just told me upgrades will be done this afternoon.
I got the quota, but my speed is still less than 1M.
gamer4life wroteI got the quota, but my speed is still less than 1M.
Did you ask why? Do you live far from the central?
No, I'm very close to the central. I'll ask them right away and get back to you.
Good luck hehe . i got not
I've been calling them since I told you, till now the line is busy, they don't even put me on hold.
I just got the quota upgrade but speed is still 1 mbps
Is it exactly 1M? because mine is really less than 1M and it was never like that before.
gamer4life wroteIs it exactly 1M? because mine is really less than 1M and it was never like that before.
i use internet download manager all the time. so the speed is almost always 90-100 kb/s. and it is the same today
so it seems that no one received a speed upgrade today?
I sent them an email twice, they didn't bother to reply, and I even tried calling them but the line was busy...crap support.

They automatically upgraded my account to 2mb unlimited, even though I wanted the 6mb 60gb plan.
i just called them they informed me that we will be able to change plans from the website after the 7th.
The funny part is that he asked me about my plans and name and what not and then informed me that i should upgrade from the website lol
rtp wrotei just called them they informed me that we will be able to change plans from the website after the 7th.
The funny part is that he asked me about my plans and name and what not and then informed me that i should upgrade from the website lol
did you ask them why speeds were NOT upgraded?
From the ministry
Dear Sir,

with reference to your below e-mail, kindly note that the answer or your ISP is accurate. As of July 1st there will be a transition period to secure the transfer of all accounts to the new plan. once the transition is done you will be able to upgrade your account.

thank you for your understanding.
This should be sticky, alongside the other ISPs ;)
i just called idm and they told me that the speed on my line will be upgraded within 1 or 2 days.