LebGeeks

Jean-b

Member

Re: Feedback for WISE

Torrents were working on the Wise box last night. 140-150 kB/s from 2.30 a.m till 7 a.m. Also I'm getting low pings to beirut server ( 59 ms now on speedtest) . And yes browsing speed is now way better and I'm able to stream youtube videos in 360p without buffering , even sometimes in 480p. Direct browser downloads improved too, downloading now at 100-120 kB/s without download accelerator.  Good job @longbit :)

wollyka

Member

Re: Feedback for WISE

@longbit
We have a Wise dsl connection (6 to 8 Mbps plan), browsing is ok, but torrent downloads are not working at all. It is a new subscription so I cannot comment if it was always like this. Support was not very helpful but for sure they are blocking something!
Edit :trying to download ubuntu 14.04 iso torrent, no connection at all. Tracker not connected with error requested download is not authorized for use with this tracker.
Tried the same torrent on another connection (idm) and it is working just fine

Last edited by wollyka (August 4 2014)

longbit

Member

Re: Feedback for WISE

all members with torrent problems, send me your L numbers, we should not have such problem so i guess your case are isolated cases, need to look at them directly.

longbit

Member

Re: Feedback for WISE

@m_zeid... by plan i mean your package. my fault.

wollyka

Member

Re: Feedback for WISE

Hi longbit, sent you a pm
Thanks for your help

DarkNe0441

Member

Re: Feedback for WISE

I PMed you, longbit. Honestly, this is not the first time Wise come up with something like that.

darkredbbb

Member

Re: Feedback for WISE

all members with torrent problems, send me your L numbers, we should not have such problem so i guess your case are isolated cases, need to look at them directly.

Alright, just sent you a PM as well.

Truepeace

Member

Re: Feedback for WISE

@longbit Okay sent you a PM.
I also sent to the support team a recorded video showing that when I connect to my VPN I am able to reach the maximum download speed I have and they replied "we are checking it, yet there is no estimated time for the solution"

DarkNe0441

Member

Re: Feedback for WISE

Support team is replying to people by saying "fi daghet 3al torrents"

and they expect us to take them seriously?

ahk40a

Member

Re: Feedback for WISE

Guys, the torrent is not a way to know what you have speed! Certain peers or seeds tend to block certain IP address ranges or allow certain ranges. In that way, when you use VPN you might be registered to the allowed bulk of IPs that gives you higher download speed. If you want to download a big file and know your exact speed download any windows file for example directly from microsoft.com

Truepeace

Member

Re: Feedback for WISE

@ahk40a lol man it is impossible that every single torrent with the highest possible seeders you can find on all trackers reaches a max speed of 5kb/sec! but when connecting to another ISP (tested with Ogero and IDM) or VPN it reaches the full speed given.
I know that when I direct download I get full speed but not with torrents. Google torrent throttling...

Last edited by Truepeace (August 6 2014)

DarkNe0441

Member

Re: Feedback for WISE

Guys, the torrent is not a way to know what you have speed! Certain peers or seeds tend to block certain IP address ranges or allow certain ranges. In that way, when you use VPN you might be registered to the allowed bulk of IPs that gives you higher download speed. If you want to download a big file and know your exact speed download any windows file for example directly from microsoft.com

It's not that. They KNOW that there is a "problem" with the torrents. I've been downloading the same series, season by season, from the same torrent, it used to download perfectly fine before until the last couple of weeks.

Last edited by DarkNe0441 (August 6 2014)

DANGER

Member

Re: Feedback for WISE

Hello , if you are using vpn and getting  your maximum download speed on torrents which  vpn are you using ? thank you !

Elied

Member

Re: Feedback for WISE

I'm using hideman, you get 5 hours a week of free service with your macimum speed unlike other vpns

Truepeace

Member

Re: Feedback for WISE

@DANGER Hotspot Shield, but this is not a solution, browsing becomes a bit laggy like when checking Outlook, so I hope WISE will fix this asap.

Truepeace

Member

Re: Feedback for WISE

I just got (almost) full download speed.
EDIT
Now it got back to slow speed :s

Last edited by Truepeace (August 7 2014)

darkredbbb

Member

Re: Feedback for WISE

@DANGER Hotspot Shield, but this is not a solution, browsing becomes a bit laggy like when checking Outlook, so I hope WISE will fix this asap.

Cool! I just installed the trial and as soon as I turn it on, torrent downloads shoot to full speed. Still nothing from @longbit, though...

Truepeace

Member

Re: Feedback for WISE

Today I checked the dl speed at 4:30 am and it was full speed and yesterday same thing at 3h30 am (still full speed even if I fully close uTorrent and restart it) but now back to max 6kb/sec ....

DarkNe0441

Member

Re: Feedback for WISE

This is getting ridiculous, I can barely load a 240p video on youtube. And I have the 2MB unlimited package.

DANGER

Member

Re: Feedback for WISE

Same here man

DarkNe0441

Member

Re: Feedback for WISE

Waiting for longbit to reply. Almost giving up on Wise.

m_zeid

Member

Re: Feedback for WISE

I have a good feeling about this :)

TrollFatGuy

Member

Re: Feedback for WISE

m_zeid a good feeling about what? I have been praying for weeks on end to be able to play 360p youtube again without an answer. Please tell me you have some good news.

Jean-b

Member

Re: Feedback for WISE

I'm able to play 360p youtube videos on the WiseBox (wireless) without any problem since last week, even 480p most of the time.. It's weird it seems that the Wise wireless connections are now better than dsl...

Truepeace

Member

Re: Feedback for WISE

I called them today expecting to see some progress or updates but the staff told me that torrents' speed is slowed down when there is high traffic on the network, I wanted to laugh so badly enno seriously? I told him I don't think so because it's like this all day (yes with a v. big number of seeders when he asked) and that when I use my vpn it reaches full speed, and that direct downloads where never or barely affected by what he called high traffic. Then he was confused and said that this is what they think. I don't blame him but the higher team of support because you really want us to believe such a thing "da8et 3al chabakeh" instead of saying that you're working on it...
I'm very disappointed. I was used to a very high quality of support from WISE but now they're letting us down.

Last edited by Truepeace (August 13 2014)