LebGeeks

OxyMoron

Member

Re: Feedback for TerraNet

I was just told by a TerraNet employee that the plans won't be effective until Aug 1.

Ahmad Toutounji

Member

Re: Feedback for TerraNet

hey, can you guys test on speedtest.net on paris hosted by orange server?(i'm with ogero)here is my test:

Last edited by Ahmad Toutounji (June 27 2014)

amkahal

Member

Re: Feedback for TerraNet

hey, can you guys test on speedtest.net on paris hosted by orange server?(i'm with ogero)here is my test:http://www.speedtest.net/result/3589139026.png

Im an Ex-subscriber with Terranet and i want to tell you something, Terranet DSL was excellent before 4 or 5 PM, but sometime they put me on Satellite instead of fiber so the latency become ~300ms, but after 5 PM, it become a disaster, speed is below 300 Kbps for 1M account.

take into consideration that the test is made at peak time to know the real quality of Terranet DSL.

m_zeid

Member

Re: Feedback for TerraNet

partam

Member

Re: Feedback for TerraNet

It's 11:20 and i'm already getting 1.85Mbps

partam

Member

Re: Feedback for TerraNet

We still have free night quota

Leonedes

Member

Re: Feedback for TerraNet

They removed the "Free Unlimited Night Quota" title that was written under my plan on the website. However, if I check out my consumption, I can still find both the "billed" and "unbilled" parts of the pie-chart. So I'm guessing unlimited night quota still applies for now.

OxyMoron

Member

Re: Feedback for TerraNet

They removed the "Free Unlimited Night Quota" title that was written under my plan on the website. However, if I check out my consumption, I can still find both the "billed" and "unbilled" parts of the pie-chart. So I'm guessing unlimited night quota still applies for now.

Same here..

I'm downgrading to 40GB next month, there's no way i'm gonna be using 70GB a month with unlimited night traffic being an option.

Last edited by OxyMoron (July 1 2014)

A.I.

Member

Re: Feedback for TerraNet

I'm subscribed to the 2Mb Unlimited plan. Called technical support(hotline) multiple times to get more info about the FUP. Every time they told me "بصراحة ما عندي فكرة" and asked me to call customer care which when I called, asked me to call technical support to know more about FUP. What I have noticed is that torrent download speed does't exceed 15 KB/s between 6:00 PM and 3:00 AM.

OxyMoron

Member

Re: Feedback for TerraNet

I'm subscribed to the 2Mb Unlimited plan. Called technical support(hotline) multiple times to get more info about the FUP. Every time they told me "بصراحة ما عندي فكرة" and asked me to call customer care which when I called, asked me to call technical support to know more about FUP. What I have noticed is that torrent download speed does't exceed 15 KB/s between 6:00 PM and 3:00 AM.

When does your Unlimited period start 11:00 or 2:00? I picked 2:00 and never been FUP'd ever since, they also give me extra 2GB for free every month.

thephoenician

Member

Re: Feedback for TerraNet

They removed the "Free Unlimited Night Quota" title that was written under my plan on the website. However, if I check out my consumption, I can still find both the "billed" and "unbilled" parts of the pie-chart. So I'm guessing unlimited night quota still applies for now.

Same here..
I'm downgrading to 40GB next month, there's no way i'm gonna be using 70GB a month with unlimited night traffic being an option.

guys how's your connection going so far ? Do you still have unlimited night traffic or they started to bill consumption after 11 pm?

Leonedes

Member

Re: Feedback for TerraNet

They removed the "Free Unlimited Night Quota" title that was written under my plan on the website. However, if I check out my consumption, I can still find both the "billed" and "unbilled" parts of the pie-chart. So I'm guessing unlimited night quota still applies for now.

Same here..
I'm downgrading to 40GB next month, there's no way i'm gonna be using 70GB a month with unlimited night traffic being an option.

guys how's your connection going so far ? Do you still have unlimited night traffic or they started to bill consumption after 11 pm?

Yep, unlimited night quota is still there, as my unbilled usage exceeds my billed usage by far. However, there is no mention of the word "unlimited night quota" anywhere on the website.

thephoenician

Member

Re: Feedback for TerraNet

Yep, unlimited night quota is still there, as my unbilled usage exceeds my billed usage by far. However, there is no mention of the word "unlimited night quota" anywhere on the website.

Thanks Leonedes, yeah I noticed that too and that's not a good sign. How much is your unbilled usage so far? And does the connection get slower at night?

OxyMoron

Member

Re: Feedback for TerraNet

I've downloaded at least 25+ GB since recharging, my total usage:

Unlimited night traffic is definitely still there. I don't have slowdowns as of yet, it's going perfectly smooth.

thephoenician

Member

Re: Feedback for TerraNet

.

Last edited by thephoenician (August 2 2017)

bigjudge

Member

Re: Feedback for TerraNet

My speed was throttled today to 108 kb/s. I have the 70 gigs plan. Called Terranet. the rep said that this issue is from Ogero. the speeds will stay like that for the next 3 weeks at least. any terra users facing the same issue?

PS this speed is 24 hrs a day. FUP has nothing to do with it. .

OxyMoron

Member

Re: Feedback for TerraNet

My speed was throttled today to 108 kb/s. I have the 70 gigs plan. Called Terranet. the rep said that this issue is from Ogero. the speeds will stay like that for the next 3 weeks at least. any terra users facing the same issue?

PS this speed is 24 hrs a day. FUP has nothing to do with it. .

I'm getting the same speed i'm subscribed for.

Rendo

Member

Re: Feedback for TerraNet

I called Terranet Costumer Support and they told me they might cancel the unlimited night traffic since Ogero canceled it. Can anyone confirm this?

thephoenician

Member

Re: Feedback for TerraNet

I called Terranet Costumer Support and they told me they might cancel the unlimited night traffic since Ogero canceled it. Can anyone confirm this?

Yes Terranet told me that too.

OxyMoron

Member

Re: Feedback for TerraNet

I called Terranet Costumer Support and they told me they might cancel the unlimited night traffic since Ogero canceled it. Can anyone confirm this?

Yes Terranet told me that too.

That would be a huge blow.

OxyMoron

Member

Re: Feedback for TerraNet

Any updated news about the cancellation of the unlimited night traffic? Are they still talking about this?
I recharged today and i have to wait until 2:00 to check

Asura

Member

Re: Feedback for TerraNet

Is their someone how have  a wigo and subscribe to terraNet.They say free quota from 12:am to 12:00 pm. So I need some information about the speed during that time and if their is an fup and how fup works.

solo220

Member

Re: Feedback for TerraNet

Is their someone how have  a wigo and subscribe to terraNet.They say free quota from 12:am to 12:00 pm. So I need some information about the speed during that time and if their is an fup and how fup works.

I have a cruise account (1Mbs) on wigo/terranet  , i did'nt notice any speed difference between night and day but the download rate has decrease since 1st of August and it's barely touching 0.6 Mbs and less.

eWizzard

Member

Re: Feedback for TerraNet

Currently using a proxy because I can't login to the LebGeeks forums. Every time I try to login or register, I get this:

Network Error (tcp_error)

A communication error occurred: "Connection aborted"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

Anyone else having this?

eWizzard

Member

Re: Feedback for TerraNet

Currently using a proxy because I can't login to the LebGeeks forums. Every time I try to login or register, I get this:

Network Error (tcp_error)

A communication error occurred: "Connection aborted"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

Anyone else having this?

EDIT: It just gave me the error again even with the proxy, hence the double post.

Last edited by eWizzard (September 7 2014)