Dear alfa Subscriber,
Thank you for contacting alfa
Please be informed that your suggestion, regarding the GPRS service on alfa prepaid lines, has been forwarded to the concerned persons for their consideration.
As for the “Facetime” application on IPHONE 4, it is still under the testing phase, and currently not supported by alfa network.
Kindly be aware that our technical team is following it up to make it operational at the earliest convenience.
Thank you in advance for your patience and understanding.
N.B: Please always send your reply to Group Customer Care:
customercare@alfamobile.com.lb
Remaining at your service for further information or assistance you may require.
Should you need any additional details please do not hesitate to contact our customer service on 111 or connect to
http://www.alfa.com.lb.
Sincerely,
Customer Operations Department | Alfa
Alfa Building, Furn El Chebbak, P.O.Box 50-128, Beirut, Lebanon
T: +961 3 391111 | F: +961 3 391109
E:
customercare@alfamobile.com.lb
www.alfa.com.lb
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