Feedback for VISP

invalid-user-43 · 2008-09-23T12:31:06+00:00

Oi' I'm thinking of subscribing to a 256K account with VISP. Main appeals to me are : * The gaming zone (supposedly with <100ms latencies for private...

vengeance666

Trust me , if latency issue won't be fixed by the end of this month ( when all people are promised to see it ) , expect angry mobs and big amout of subscriptions being cancelled .. noone at that period will put up with 1k+ ms latency 20 hours a day when they can get 100ms latency and a somehow fair quota ( at one point or another at a cheaper price )..

nuclearcat

vengeance666 really?
And more to say, our quota actually matching new tariffs now. The only thing to be done - lowering prices.

I think you are a bit dreaming, and predicting things (mobs and cancellations to be exact) that you not competent to analyze, sorry to say that. 95% care about different things, than gaming, and we are getting new users quite well, but not installing much, due bandwidth shortage.
And believe me on all ISP's after 1 month, when new speeds applied and quotas, latency will become only worse, since local backhaul are not ready for that.

There is other risks for VISP, as for all, but definitely not what you are saying.

nuclearcat

KiSsEr wrote
nuclearcat wroteThey are spoofed
block range like for example 192.168.*

Do you have experience handling real DDoS attacks at least 1-2 Gbps? :)

nuclearcat

And for those, who are really like DSL and their quotas.
Default are 1Mbps, with 4Gb/month, 6000 LL per extra GB

316/2
158.0
6000LL per GB/1500
4.0
158*4
632$

This can be your bill with constant utilisation 50% only.
With close to 100% it can skyrocket to $1000+

If you have 4Mbps account:
316*4
1264
1264-25
1239
1239*4
$4956 with 100% utilisation

With VISP you pay your monthly amount, and if you want to pay extra - it is up to you to do that.

hussam

Current quota at this moment is very very good. We're only lacking stability in latency.

Edit: It's not only latency. Yesterday there were browsing outages at the evening.
Also from a user's point of view, latency is not only about online gaming. It reflects the quality of the line. when you see 600 to 2000 ms latency, it means the link is unable to handle the load. This will degrade download speeds too.
Eventually the pure downloader will complain about bad quality links too.
If a link can give me 400ms but it's showing much higher latency while still providing good download speed, it doesn't need a competent user to notice something is wrong there. Take terra for instance. download speed degrades at night but latency never goes above 200ms. Does that make sense?

I'm not complaining about VISP in particular. I am complaining about the overall situation where everything is blown off proportions and the end user fails to find a honest answer because ISPs don't admit particular issues but instead hide the general country wide issue.

Unless I misunderstood, you yourself just admit that local infrastructure is not ready "since local backhaul are not ready for that". Shouldn't we be fixing that before "they" rented this big 10Gbit line?

Maybe ISPs only like to cater for the majority that don't know what version of windows they are using. If we keep that mentality, we'll never get more advanced web services like local web hosting packages that don't look like something someone used to offer in the 80s. Innovation is bad, etc.. etc..

Edit2: I'm a big downloader too. 300+ MB of KDE updates the last 24 hours. probably a lot more. but I want more too out of my connection. I also want paid web hosting in Lebanon and many many other things.
I want local mirrors to Linux distribution repositories and plenty of other things. Does that make me selfish? No. why should people in (sorry for the term) ignoranous countries like the US have better services than me?

nuclearcat

hussam wroteUnless I misunderstood, you yourself just admit that local infrastructure is not ready "since local backhaul are not ready for that". Shouldn't we be fixing that before "they" rented this big 10Gbit line?

Ogero have specific strange rules. To get capacity ISP's need to pay HUGE $$$$ in advance.
Now everybody stacking bucks for that.

hussam wroteEdit2: I'm a big downloader too. 300+ MB of KDE updates the last 24 hours. probably a lot more. but I want more too out of my connection. I also want paid web hosting in Lebanon and many many other things.
I want local mirrors to Linux distribution repositories and plenty of other things. Does that make me selfish? No. why should people in (sorry for the term) ignoranous countries like the US have better services than me?

Because in US:
1)They respect law and rules more. Yes they do the tricks, to do opposite, but it is tricks. Not straight violation, like in Leb. So if you do serious business, it is a game at the end, with rules. Here you don't do business, and if it is a game, then it is russian roulette.

2)Because Lebanon credit rating are C, and their AAA+. This means Lebanese are paying US expenses partially, just their clever way to rip off the rest of the world.It is difficult to explain... economics.
In simple words:
If US take loan $1000, let's say for year they pay $50, because of their rating.
If Lebanon take loan $1000, they pay each year $150. Rating is bad.
Let's say inflation %10 (and gold value let's say same).
US take $1000 and buy gold directly. This gold will cost 1100 end of year. They sell it, $1050 they pay for load, $50 they win from nothing.
Lebanon take $1000 and buy gold directly. ... . They sell it, but still they owe $50, because they need to pay $1150.
So each war, civil unrest, revolution put country in more bad credit rating and more far from civilisation. To get good things you need money. The only way to get them - investments or mineral resources. Lebanon doesn't have second choice.

Till people will not understand that, they will be way back from the world.

nuclearcat

Things pretty shitty today :(

vengeance666

I'm not acting like an expert nuclearcat ... and sorry for being a bit agressive but i was really in a situation that made my mind blow.. I'm acting like a regular customer , and yes i admit i am really concerned about gaming and moving to DSL wasn't an option since i cannot afford paying for the overusage and only getting an amout of 3 4GBs per month .. but now things are changed , i can afford 25GB for 50$ monthly , instead of paying more than 300$ for those before .. that's a big change , not enough but good for a start .. as from I see lots of people and lots of them ( everyone here is a VISP user since the only reseller around is VISP reseller and DSL wasn't here for a long time ) complaining about how youtube is "slow" , download in unstable sometimes and how things get drained out after 4 pm and they aren't even close to gaming , more of "computer illiterate i must say" .. and i know that since i'm responsible of "fixing" internet issues , computers and other computer and internet things for almost the whole town ( i have a good background and history in these stuff ) and i meet those people everyday and that's only around here .. compare that to the national scale and you will see that alot of non gaming people are complaining about this and only sticking to VISP because they can't afford or don't want to risk high telephone bills .. as far as i know the whole "internet connection" is related to latency and ping , hardcore browsing for forums , media streaming , download stability , gaming , VOIP ... only people who use their internet for STRICT msn and commenting of silly photos on facebook won't care much .. i pity those people but they are many i admit , how about the others ? a lie can't pass on everyone , for example a neighbour of mine only uses her internet to video call on skype her son in canada ... she's been complaining since ever and waiting for new prices to come because of the quota for DSL .. sorry for the long post , i wanted to say more but i think this proves what i exactly meant with "angry mobs"..

jsaade

Hello, i have tried visp, fastnet and other "cable internet providers".
The quality, support and services do not match isps via dsl.
You just suffer a lot of instability as your customers are dealing with resllers.
I cannot remember a day where the internet was stable for the whole day!
That frustration is now gone since i moved to idm anf i have been with them for more than 2years.
This is not an ad. For IDM but this is to state that in my opinion such operations as visp and others will always keep customers complaining ( lack of funds, lack of equipments,...) but with large isps giving dsl all that is gone
Quota sucks but at least i can say that i am constantly conncted and not semi connected with good quota.

hussam

If VISP doesn't get a IMEWE connection, people will stay for a bit hoping that it'll happen eventually but on the long run everyone with a phone line will move to DSL.
There is only so far you can push things till customers discover there is a better alternative. At the moment, most of the folks who have cable connections are subscribed to those because DSL is not feasable but when DSL becomes feasible, this will change. It'll take a few month but eventually everyone with a phone line will move to DSL.
Keep in mind that bad latency = no msn messenger too. when I have bad latency, kopete keeps disconnecting.

nuclearcat

I know that, about IMEWE. If management wont get IMEWE, i will have to search new job.
I guess it is a bit worse, than you - changing connection, and i guess you believe, that i want IMEWE more than you :-)

hussam

nuclearcat wroteI know that, about IMEWE. If management wont get IMEWE, i will have to search new job.
I guess it is a bit worse, than you - changing connection, and i guess you believe, that i want IMEWE more than you :-)

I don't think you should be considering working somewhere other than VISP. A lot of us have stayed with VISP because you visit the forums.
If VISP management decides to not get IMEWE, then that would honestly suck big time. It would be a huge mistake.

vengeance666

hussam wrote
nuclearcat wroteI know that, about IMEWE. If management wont get IMEWE, i will have to search new job.
I guess it is a bit worse, than you - changing connection, and i guess you believe, that i want IMEWE more than you :-)
I don't think you should be considering working somewhere other than VISP. A lot of us have stayed with VISP because you visit the forums.
If VISP management decides to not get IMEWE, then that would honestly suck big time. It would be a huge mistake.

I wouldn't think even for one second that VISP decide not to get IMEWE , or let "Ogero" simply not give them and let them get away with it this simple ... every company's future is highly related to that damn sea cable at this phase , not only VISP ... if , for some abstract reason that cannot be understood by any mankind , any ISP in this country decides to let IMEWE thing go ... that ISP is buying itself a ticket to being bankrupt in a high rate that could get her into guiness book..

the issue here is that we don't want to see anymore congestion on links with VISP , no satellite connection anymore which those 2 equal low latency and better quality connection .. that's what every VISP customer is wishing and hoping for , since no one wants any harm for VISP .. specially me .. I want to see the best out of VISP , not to be disappointed ever again from moments of lag , etcc ... because honestly DSL in this country sucks and I don't want to migrate there .. too bad we're not getting alot of clear feedback about this issue , that's why i still have some bad feelings about it and being pessimistic ..

cullinan86

Calm down boys...Visp was the first to implement increased bandwidth speed x4 and increased quota from their own existing connection without any support from Ogero as an act of good faith.
I also understand the pressure from the clients (I'm one of them....A hardcore online player too). And although I believe we should keep the pressure, we must also take in consideration that they can't do much with what they have in hand currently....So I'm still hoping for good news next month.

On another topic, I have a lousy Tru-Net router with lousy range and missing features. So I was hoping to know if I can get a better quality router (Cisco for example) and tell the VISP local boys to reconfigure it for me. Or is it that they have only a set of routers compatible with their connection?

vengeance666

It's easy to configure your router , i figured it out myself the first time i tried the configure a router in my life .. as for me i use TP-Link routers with extended range , they don't cost more than 50$ and i'm pretty satisfied with it

yasamoka

cullinan86 wroteCalm down boys...Visp was the first to implement increased bandwidth speed x4 and increased quota from their own existing connection without any support from Ogero as an act of good faith.
I also understand the pressure from the clients (I'm one of them....A hardcore online player too). And although I believe we should keep the pressure, we must also take in consideration that they can't do much with what they have in hand currently....So I'm still hoping for good news next month.

On another topic, I have a lousy Tru-Net router with lousy range and missing features. So I was hoping to know if I can get a better quality router (Cisco for example) and tell the VISP local boys to reconfigure it for me. Or is it that they have only a set of routers compatible with their connection?

I won't give you the 100% on the off-chance that I'm mistaken, but you merely have to set, in new router, WAN type to PPPoE and enter your username and password, then select automatically connect, and that does the magic. I was a VISP user before 2008, and I had a DI-624 I bought myself. The VISP guy configured it that way after I used to connect that way too from my PC. PPPoE, username, password.

yasamoka

vengeance666 wroteIt's easy to configure your router , i figured it out myself the first time i tried the configure a router in my life .. as for me i use TP-Link routers with extended range , they don't cost more than 50$ and i'm pretty satisfied with it

I'm searching for a TP-Link router, the tl-wr1043nd. What model do you have? Where can I find that model in Lebanon?

supra

I'm searching for a TP-Link router, the tl-wr1043nd. What model do you have? Where can I find that model in Lebanon?

http://www.top-technologies.net/

Their phone number is 01-247888 or 01-247999

yasamoka

supra wrote
I'm searching for a TP-Link router, the tl-wr1043nd. What model do you have? Where can I find that model in Lebanon?
http://www.top-technologies.net/

Their phone number is 01-247888 or 01-247999

Thank you so much!!!! I'm going now to pick up the router! THANKS! Woohoo :P

cullinan86

yasamoka wrote
supra wrote
I'm searching for a TP-Link router, the tl-wr1043nd. What model do you have? Where can I find that model in Lebanon?
http://www.top-technologies.net/

Their phone number is 01-247888 or 01-247999
Thank you so much!!!! I'm going now to pick up the router! THANKS! Woohoo :P

I'm thinking of buying the same one. So please if you do get one, tell me how much you bought it and if it's compatible with VISP cable. Thanks in advance.

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