Feedback for VISP

vengeance666

yea i has been a disaster , but on the bright side i was able to take a screenshot of a merely impossible 28453 ms :D

hussam

vengeance666 wroteyea i has been a disaster , but on the bright side i was able to take a screenshot of a merely impossible 28453 ms :D

I have a screenshot of 55440 ms latency :P

vengeance666

wow :P you win man :P but not for long :P

now lets stop joking around , can we even know why this is happening ? come on its 1:30 am now and latency is getting worse , we cant play at anytime during the day and anytime during the night , why is this happening ?

MegaCool

hussam wroteI have a screenshot of 55440 ms latency :P

http://img52.imageshack.us/img52/3066/laggggggy.png

thats epic, you sure have a new record number, the most latency i ever had with visp was something between 27000 and 32000, VISP ftw man...

now most of the times its jumping between 470ms and 2000+ms on european servers, not stable at all, always lagging..

kasm

---()--()--- wroteOi'

I'm thinking of subscribing to a 256K account with VISP.

Main appeals to me are :

* The gaming zone (supposedly with <100ms latencies for private servers, and 100-200ms latencies on foreign servers)

* No bandwidth limitations.

Can anyone subscribed to that ISP give me some feedback ? Is is as good as advertised ?

Hi ,for VISP I try it ,the good point is :they have Virtual Private Network VPN ,members can download what they want
with high speed (on thier server), and they have a gaming zone section you can play counter strik and quake online.
the bad point is: oh listen my friend if you wana keep your hair dont use VISP after midnight I don't know but the connection stop or something
I advice you to use iFLY from GDS

nuclearcat

Is it latency in specific game or icmp ping? I guess game?
It seems game falling in same category as torrents. It can be fixed.

hussam

nuclearcat wroteIs it latency in specific game or icmp ping? I guess game?
It seems game falling in same category as torrents. It can be fixed.

yup, it was ingame. Funny thing is that the game admins claim it's impossible to go beyond 30000ms (half a minute) and not disconnect. :D

I bet it has to do with the OS. Linux seems more resilient at keeping connections alive.

hussam

non-http stuff aren't working at the moment (not slow.. complete outage).

I tried calling VISP. 6 minutes on the phone trying to explain to them that there are other stuff on the Internet other then http. for example https://fluxbb.org but they won't understand. So I told them msn won't work too because it is uses another port other than http port. They said they don't know what I'm talking about. Oh and they also insisted it's actually working but I'm either making this up or there's something wrong with my computer. Then they said they'd take a look at it.

Edit:. Ok, it's working again now.

hussam

oh btw, icmp blocked now? I tried pinging www.google.com and it won't reply.

MegaCool wrotenow most of the times its jumping between 470ms and 2000+ms on european servers, not stable at all, always lagging..

my gaming server is in europe too (france).

nuclearcat

ICMP was blocked for long time, i open now for small packets.
The reason was DDoS trojans on customers, now it seems my automated system to block such - working.

vengeance666

ok just one question , this has been happening since a while now , and alot these past days like everytime i login to wow , when i login the process is fast and when i get ingame i get an insane latency of 120ms !!! lasts for like 15 secs and i get disconnected!!i try to relog again and i get disconnected without even seeing my character menu,then at i relog for the 3rd time and i can get ingame for like 800 or 700ms and then play , the question is why do i get always disconnected on a good latency ? happened several times with my friends too and all of us are on a VISP conx !

nuclearcat

No idea. It should be troubleshooted live, with 2nd line of support and me.

hussam

how come I get 871 ms latency in game but
64 bytes from game.eternal-lands.com (213.152.3.5): icmp_seq=3 ttl=51 time=322 ms only?

nuclearcat

QoS, game by some(unknown) reason fall in low priority
Best thing is to get ip list of servers or ports - then i can put it in high priority.

hussam

Now ICMP ping is 356ms max
but ping in game is 800ms to 1700ms.

nuclearcat wroteQoS, game by some(unknown) reason fall in low priority
Best thing is to get ip list of servers or ports - then i can put it in high priority.

it's only one server: game.eternal-lands.com (IP address is 213.152.3.5)
port is 2000

vengeance666

well i play on twisting nether EU ( WoW ) , IP is 80.239.149.96 if u can do somethin abt it ( plzz (A) terrible latency ) :p

hussam

Please can anything be done about the latency? I can only play after 7PM most of the days and the latency is constantly above 2000ms now.

Quality of the latency for online gaming really went downhill last two weeks.

Edit:
Ok, let me be honest. it's 12:12AM and even icmp ping won't go below 1100ms. Even connection to msn disconnects every few minutes.
Every last week of each month I ask if this will improve so I can know if I should stick with VISP or not but get either no reply of a vague reply. There are other things on the Internet than just browsing. When there are outages, I call VISP phone support, report the outage but I get accused that I'm lying and they insist everything is working. https://customer.visp.net would still work but everything else wouldn't so I'm obviously not lying. Then an hour later, things work again which proves I wasn't lying.
I realize 35 USD a month is very cheap but it's not a excuse to treat customers badly. My account expires on the third of next month. If something doesn't drastically change, please don't renew my account. I don't appreciate being accused of making up stories. This is far below the worst definition of professionalism.

ping game.eternal-lands.com
PING game.eternal-lands.com (213.152.3.5) 56(84) bytes of data.
64 bytes from game.eternal-lands.com (213.152.3.5): icmp_seq=1 ttl=51 time=1556 ms
64 bytes from game.eternal-lands.com (213.152.3.5): icmp_seq=3 ttl=51 time=1699 ms


 ping 2.2.2.10
PING 2.2.2.10 (2.2.2.10) 56(84) bytes of data.
64 bytes from 2.2.2.10: icmp_seq=1 ttl=61 time=10.0 ms
64 bytes from 2.2.2.10: icmp_seq=2 ttl=61 time=7.19 ms
64 bytes from 2.2.2.10: icmp_seq=3 ttl=61 time=10.0 ms
64 bytes from 2.2.2.10: icmp_seq=4 ttl=61 time=8.84 ms
64 bytes from 2.2.2.10: icmp_seq=5 ttl=61 time=6.86 ms

I'm pretty sure you are as annoyed of our complaints as we are of the quality of the connection. So please do something about it.

at 4:37 AM,
ping www.google.com
PING www.l.google.com (72.14.234.104) 56(84) bytes of data.
64 bytes from mil01s07-in-f104.1e100.net (72.14.234.104): icmp_seq=1 ttl=52 time=2644 ms
64 bytes from mil01s07-in-f104.1e100.net (72.14.234.104): icmp_seq=2 ttl=52 time=2223 ms
64 bytes from mil01s07-in-f104.1e100.net (72.14.234.104): icmp_seq=3 ttl=52 time=2100 ms
64 bytes from mil01s07-in-f104.1e100.net (72.14.234.104): icmp_seq=4 ttl=52 time=1923 ms
64 bytes from mil01s07-in-f104.1e100.net (72.14.234.104): icmp_seq=5 ttl=52 time=1959 ms
64 bytes from mil01s07-in-f104.1e100.net (72.14.234.104): icmp_seq=6 ttl=52 time=2099 ms
64 bytes from mil01s07-in-f104.1e100.net (72.14.234.104): icmp_seq=7 ttl=52 time=2384 ms

vengeance666

as hussam said , this is unbearable anymore , if something doesnt change soon im moving to another ISP...here's some screenshots from gameplay , first one is the legendary 24k ms , second one is some sort the average latency (should have seen the Tempest Keep disaster at noon) i was getting from morning till now (1:16 AM) :

aslo took me like a centurie to upload em :\ so VISP managment , isnt it enough customer unsatisfaction ? i think people in guatemala are playing on a more decent human being like latency :D

anything beeing done about this soon ?

hussam

Just came back home 25 minutes ago and turned on computer. Still no usable connection and if stays like this, it'll be 2000ms till 7AM when "suddenly" it will get better. But then I need to leave home so i't useless really.

VISP now just for people who use internet only from 7AM to noon???

MegaCool

actually visp has been pretty good the last few days..a few time outs but nothing major..

C:\Users\----->ping google.com

Pinging google.com [209.85.135.105] with 32 bytes of data:
Reply from 209.85.135.105: bytes=32 time=107ms TTL=44
Reply from 209.85.135.105: bytes=32 time=111ms TTL=44
Reply from 209.85.135.105: bytes=32 time=111ms TTL=44
Reply from 209.85.135.105: bytes=32 time=108ms TTL=44

Ping statistics for 209.85.135.105:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 107ms, Maximum = 111ms, Average = 109ms

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