Zataar w Zeit is Shockingly Disgusting!

tech-guru · 2019-04-06T19:30:35+00:00

I went today with my fiancé to have a chill out lunch , before the movie starts , at Zaatar w Zeit - ABC Verdun. My fiancé ordered "Vegan Boom" , and while s...

duke-of-bytes

Good luck , i am behind you ...it is time for businesses to know that the consumers are not sheep.
Let me know if you need any legal advice

AymanS

wow soo disgusting !!!

beezer

I don't know man, it seems a bit overboard. It happens, even in the cleanest places, it happens. Are they HAACP approved? If so, that's all they need to say. If it is bagged goods then their source is the problem and not them. Inonce got a hair in my mozarella burger at Roadster (for some odd reason I decided to cut my burger in half that day and there was the hair, right in the middle). I showed it to them, they apologized, gave me a replacement and comped me the meal. I didn't go crazy because I knew that they didn't make the mozarella Patty in house. I'm sure they told their supplier of the problem and I made it clear that I knew the situation.

If you found a needle from a hjab (something I'm always scared of, lol) or got hepatitis from bad food handling then I get it. But this honestly looks like you're judging years and all their franchises and history for this one instance. It happens.

A needle in a Pepsi can, an earring in a pie, these are negligent behavior and process, but this...how could they have stopped it? I'm sure their kitchen has several insect traps and their food is stored and only taken out for preparation. See if they have HAACP and go from there.

If you want to run a law suit, you should do so with the water bottling plants here. This gallons have a usage cycle of around 30 times, but I still see some from before 2017 being used.

xazbrat

There is a reason why I don't eat out much in this country. Anyhow, a couple of questions: did you take the picture with your new S10, and if so, what did the A.I. identify the critter?

Sasuke

NuclearVision wrote
Sasuke wrotetoo bad that a cooked insect is the only indication of a restaurant's cleanliness. Have you ever been to any fast food joint kitchen, or peaked a look by coincidence.
I can imagine ... given that an insect went unnoticed ...

exactly, my point was that most fast food joints and restaurants are not as clean and hygienic as we perceive them to be. As Guru said in this case with zwz it's worse because they pride themselves with cleanliness and what not, who wants there 4,5 thou man2oushe served in a spider/roach infested kitchen, unless that's what they meant with wild zaatar all along.

vlatkozelka

"is shockingly disgusting"
What's so shocking about this?

I really think you're exaggerating. Put yourself in their shoes, you are cooking a meal, and a spider/fly/roach jumps into the pan while you're reaching for salt. You serve the meal to a hungry Tech Guru's fiance, and she finds the critter.

You, the cook/shop owner, apologize, knowing how terrible the incident can be, but Tech Guru decides to file a lawsuit and jeopardize your career. Even though it was never intentional, and really "out of hand"

I've seen it happen many times. Flies can end up in ice cream while you're pouring it, snails can cling hard to lettuce, spiders and insects can jump into frying oil, etc... it's a terrible thing to think about, but so are a lot of other horrible things that happen everyday. I once almost swallowed a fly by mistake, as it flew right into my byte of "foul" as I was carrying it from the plate to my mouth. Also seen it happen at McDonald's where it flew right into a customer's cup of McFlurry... they simply replaced the cup, and the customer moved on.

The restaurant manager apologized and did what he could to make up. I doubt it's the "sense of you filing a lawsuit against them", and probably just being the hospitable Lebanese restaurant owner that he is. And trust me, we have some of the best restaurant experiences in Lebanon, judging by the horror stories I hear from my friends studying abroad. In France a waiter can drop your food, pick it up and feed it to you, and even be rude about it!

Also, regardless of the incident, how about you think of it as an honest mistake. You make none of these? You've never made a mistake you've wished for the receiver to forgive? Just forgive, and don't eat their anymore... it's that simple.

Save yourself the hassle, and let it go.

Tech Guru wrote I work in the government & I know the black side of things.

Such hypocrisy... So you work for our corrupted government, and are familiar with "the black side of things" (totally by being all "white" yourself). But when it comes to your fiance's food, you can't stand it huh?

( PS: black and white are used to stay within OP's terminology. Black can be good, and white can be bad... SJWs, you can stay at rest )

duke-of-bytes wroteGood luck , i am behind you ...it is time for businesses to know that the consumers are not sheep.
Let me know if you need any legal advice

I know where you're coming from. But even in OP's post, it's clear the owner tried to make up for them, as opposed to how phonefinity/CTC handled your case.

EDIT: I just googled ZWZ Vegan Boom (obviously never had that cause I LOVE MEAT). It looks like something that they import and fry... so maybe have your "black side of things" people investigate food importing rather than going all out on one establishment.

duke-of-bytes

vlatkozelka wrote"is shockingly disgusting"
What's so shocking about this?

I really think you're exaggerating. Put yourself in their shoes, you are cooking a meal, and a spider/fly/roach jumps into the pan while you're reaching for salt. You serve the meal to a hungry Tech Guru's fiance, and she finds the critter.

You, the cook/shop owner, apologize, knowing how terrible the incident can be, but Tech Guru decides to file a lawsuit and jeopardize your career. Even though it was never intentional, and really "out of hand"

I've seen it happen many times. Flies can end up in ice cream while you're pouring it, snails can cling hard to lettuce, spiders and insects can jump into frying oil, etc... it's a terrible thing to think about, but so are a lot of other horrible things that happen everyday. I once almost swallowed a fly by mistake, as it flew right into my byte of "foul" as I was carrying it from the plate to my mouth. Also seen it happen at McDonald's where it flew right into a customer's cup of McFlurry... they simply replaced the cup, and the customer moved on.

The restaurant manager apologized and did what he could to make up. I doubt it's the "sense of you filing a lawsuit against them", and probably just being the hospitable Lebanese restaurant owner that he is. And trust me, we have some of the best restaurant experiences in Lebanon, judging by the horror stories I hear from my friends studying abroad. In France a waiter can drop your food, pick it up and feed it to you, and even be rude about it!

Also, regardless of the incident, how about you think of it as an honest mistake. You make none of these? You've never made a mistake you've wished for the receiver to forgive? Just forgive, and don't eat their anymore... it's that simple.

Save yourself the hassle, and let it go.

Tech Guru wrote I work in the government & I know the black side of things.
Such hypocrisy... So you work for our corrupted government, and are familiar with "the black side of things" (totally by being all "white" yourself). But when it comes to your fiance's food, you can't stand it huh?

( PS: black and white are used to stay within OP's terminology. Black can be good, and white can be bad... SJWs, you can stay at rest )

duke-of-bytes wroteGood luck , i am behind you ...it is time for businesses to know that the consumers are not sheep.
Let me know if you need any legal advice
I know where you're coming from. But even in OP's post, it's clear the owner tried to make up for them, as opposed to how phonefinity/CTC handled your case.

EDIT: I just googled ZWZ Vegan Boom (obviously never had that cause I LOVE MEAT). It looks like something that they import and fry... so maybe have your "black side of things" people investigate food importing rather than going all out on one establishment.

In my first reply on this thread i said these things happen and the management did the right thing..even legally his has no cause..but in the end i stand behind everyone looking to defend his rights especially a fellow lebgeekian

Joe

And trust me, we have some of the best restaurant experiences in Lebanon, judging by the horror stories I hear from my friends studying abroad. In France a waiter can drop your food, pick it up and feed it to you, and even be rude about it!

The quality of service in your average Lebanese restaurant is so much higher than anywhere else I've seen in the world. And I travel a lot! I second the quote about France, you wouldn't believe the average quality of service we get in restaurants here.

As for TechGuru, I'll repeat what many of us are saying: ZWZ didn't do anything illegal. What they did might be disgusting, or poor service, but there are no laws against kitchen mistakes. Of course, if one of you guys had been food poisoned it's a whole other story. But in your story here, the only thing that it cost you is 10 extra minutes to replace the meal. No harm, no foul. I seriously doubt a judge will side with your claim. But hey, maybe I'm wrong and you'll get something out of this. Keep us updated :)

vlatkozelka

duke-of-bytes wrote In my first reply on this thread i said these things happen and the management did the right thing..even legally his has no cause..but in the end i stand behind everyone looking to defend his rights especially a fellow lebgeekian

Sorry, I did not read your first posts.
Good luck with your phone case (I really mean it).

duke-of-bytes

vlatkozelka wrote
duke-of-bytes wrote In my first reply on this thread i said these things happen and the management did the right thing..even legally his has no cause..but in the end i stand behind everyone looking to defend his rights especially a fellow lebgeekian
Sorry, I did not read your first posts.
Good luck with your phone case (I really mean it).

I just wanted an apology for the way i got treated ..dont care about the phone ( i already said i got an s10 for my mother in law and gave the phone to my driver - he only uses whatsapp messaging barely any voice )

My complaint was accepted in both the consumer protection agency and the ministry of commerce .
I contacted a social media management company as well for plan B - but i will wait for the end of Monday as i will be traveling.

I am being extremely clear with this and ive even budgeted the entire plan

eWizzard

Tech Guru wroteI discussed this with my lawyer , and based on this law I will prepare a complete case , with evidence, and raise it to the

Ministry of Economy & Tarde
Ministry of Health

I would sue both ministries for completely ignoring the rampant and well-known illegal use of rhodamine dyes in the Lebanese food industry; negligence which has exposed millions of people to these cancer-causing chemicals for decades. That's definitely worth pursuing.

A few comments concerning your case:
• No harm was born as a result of the misfortune. They apologized and did everything they could to compensate and follow up with you, even asking for your feedback to help their investigation, which is the most reasonable response any reasonable person can ask for; and you're not giving them credit for that. That, to me, is where reason ends and self-entitlement begins. What do you think you deserve, beyond the fair treatment you received and the compensation you were offered?

• You claim that ZwZ lack hygiene and food safety measures in general (i.e. all the time, across all their branches). Four observations:
1. The claim is based exclusively on an incident that happened once, at one branch. That means the claim is a faulty generalization by definition (an inductive fallacy).
2. ZwZ have been ISO 22000 certified since 2008, meaning they have a 10+ years documented history of successfully operating under food safety standards and principles (including HACCP as someone pointed out). Doesn't help your claim at all.
3. As mentioned previously, that specific type of patty may have been prepared and shipped to ZwZ by a third party. That means that it's a supplier issue, and the root cause is not ZwZ practices in the first place. Doesn't help your claim, but does shed light on another issue entirely.
4. Because the claim damages the image of ZwZ, it can also be litigious. Should you decide to publicize the issue further, such as on social media or on the news, they could sue you for defamation if they deem it necessary, especially if you lose your case.

• You have every right to sue them for whatever damages you think you've suffered (none), but you're basically suing for bad luck, and really making no point at all besides flexing some muscle. In other words, you're wasting your and other people's time.

Disclosure: I haven't eaten at ZwZ since 2009.

tech-guru

eWizzard wrote
Tech Guru wroteI discussed this with my lawyer , and based on this law I will prepare a complete case , with evidence, and raise it to the

Ministry of Economy & Tarde
Ministry of Health
I would sue both ministries for completely ignoring the rampant and well-known illegal use of rhodamine dyes in the Lebanese food industry; negligence which has exposed millions of people to these cancer-causing chemicals for decades. That's definitely worth pursuing.

A few comments concerning your case:
• No harm was born as a result of the misfortune. They apologized and did everything they could to compensate and follow up with you, even asking for your feedback to help their investigation, which is the most reasonable response any reasonable person can ask for; and you're not giving them credit for that. That, to me, is where reason ends and self-entitlement begins. What do you think you deserve, beyond the fair treatment you received and the compensation you were offered?

• You claim that ZwZ lack hygiene and food safety measures in general (i.e. all the time, across all their branches). Four observations:
1. The claim is based exclusively on an incident that happened once, at one branch. That means the claim is a faulty generalization by definition (an inductive fallacy).
2. ZwZ have been ISO 22000 certified since 2008, meaning they have a 10+ years documented history of successfully operating under food safety standards and principles (including HACCP as someone pointed out). Doesn't help your claim at all.
3. As mentioned previously, that specific type of patty may have been prepared and shipped to ZwZ by a third party. That means that it's a supplier issue, and the root cause is not ZwZ practices in the first place. Doesn't help your claim, but does shed light on another issue entirely.
4. Because the claim damages the image of ZwZ, it can also be litigious. Should you decide to publicize the issue further, such as on social media or on the news, they could sue you for defamation if they deem it necessary, especially if you lose your case.

• You have every right to sue them for whatever damages you think you've suffered (none), but you're basically suing for bad luck, and really making no point at all besides flexing some muscle. In other words, you're wasting your and other people's time.

Disclosure: I haven't eaten at ZwZ since 2009.

Their image is shaken from this incident before taking any course of action. It is my right to raise my voice loud & and alert others , regardless of the place /restaurant. This is not related to their image at all. Hygiene is a key aspect to take into consideration , leaving the " coincidence" , "bad luck" , " accidents" theories alone.

tech-guru

vlatkozelka wrote"is shockingly disgusting"
What's so shocking about this?

I really think you're exaggerating. Put yourself in their shoes, you are cooking a meal, and a spider/fly/roach jumps into the pan while you're reaching for salt. You serve the meal to a hungry Tech Guru's fiance, and she finds the critter.

You, the cook/shop owner, apologize, knowing how terrible the incident can be, but Tech Guru decides to file a lawsuit and jeopardize your career. Even though it was never intentional, and really "out of hand"

I've seen it happen many times. Flies can end up in ice cream while you're pouring it, snails can cling hard to lettuce, spiders and insects can jump into frying oil, etc... it's a terrible thing to think about, but so are a lot of other horrible things that happen everyday. I once almost swallowed a fly by mistake, as it flew right into my byte of "foul" as I was carrying it from the plate to my mouth. Also seen it happen at McDonald's where it flew right into a customer's cup of McFlurry... they simply replaced the cup, and the customer moved on.

The restaurant manager apologized and did what he could to make up. I doubt it's the "sense of you filing a lawsuit against them", and probably just being the hospitable Lebanese restaurant owner that he is. And trust me, we have some of the best restaurant experiences in Lebanon, judging by the horror stories I hear from my friends studying abroad. In France a waiter can drop your food, pick it up and feed it to you, and even be rude about it!

Also, regardless of the incident, how about you think of it as an honest mistake. You make none of these? You've never made a mistake you've wished for the receiver to forgive? Just forgive, and don't eat their anymore... it's that simple.

Save yourself the hassle, and let it go.

Tech Guru wrote I work in the government & I know the black side of things.
Such hypocrisy... So you work for our corrupted government, and are familiar with "the black side of things" (totally by being all "white" yourself). But when it comes to your fiance's food, you can't stand it huh?

( PS: black and white are used to stay within OP's terminology. Black can be good, and white can be bad... SJWs, you can stay at rest )

duke-of-bytes wroteGood luck , i am behind you ...it is time for businesses to know that the consumers are not sheep.
Let me know if you need any legal advice
I know where you're coming from. But even in OP's post, it's clear the owner tried to make up for them, as opposed to how phonefinity/CTC handled your case.

EDIT: I just googled ZWZ Vegan Boom (obviously never had that cause I LOVE MEAT). It looks like something that they import and fry... so maybe have your "black side of things" people investigate food importing rather than going all out on one establishment.

You are diving into causes with a " submissive subconscious" like how the Lebanese mentality usually work - let us shut up our mouth & let it go. Beside for that , not every one working with the government has the corruption image behind him/her , drop this sterotype. In your logic , the private sector too is full of corruption too ( false taxation reporting , false employees' NSSF salaries declaration , etc...)

vlatkozelka

No I'm not diving into anything. If you know me, you'd know I'm not the passive person who doesn't ask for his rights.

But in this particular case, you are being a drama queen.
I was talking from a purely moral perspective, not legal. You are about to potentially ruin someone's career over an honest mistake. Also I don't mean ZWZ will be affected at all by you, just those employees at the outlet your fiance ate at.

samer

Topic Closed

Don't create topics to rant and complain. There are more appropriate channels for that (e.g., facebook).

Please check the rules.

« Previous Page