AVOlio
I don't know if you read the image I posted in my previous post.
Yesterday I found out that they also haven't purchased my TV off of the ebay seller (ao) of the listing that I chose to buy.
I searched in the purchase history of the listing, there were 3 purchased tvs, and none of the buyers names matched Libazon's name and neither did their rating.
So that meant they didn't buy my TV from the seller of eBay that I chose my listing from.
I contacted raja directly and she told me the following.
Raja the owner told me in email, that even though their catalogue is similar to eBay items and mention eBay sellers, they do not always buy the items off of eBay.
She told me for tvs, they buy them off of an electronics wholesaler in UK.
They only buy the small stuff from eBay.
Also this doesn't mean that they will purchase some refurbished stuff and get it to you instead.
I insisted on following up with this question saying, that if I chose to buy an item with a brand new condition.
Since you are telling me that you purchased from a different source, will I still get an item with the same condition or maybe used/refurbished.
She assured me that I will receive a brand new item, and that even sometimes when people order used items, they make it their mission to odder new item and suffer a small loss in order to satisfy the customer.
To be honest I'm surprised they haven't bought your TV yet.
Your order is one month and a few days old.
Or maybe they bought it and the employees here don't know it yet.
I'll pm you now.
lhmove
2 things are sceptical about them , other than the prices which are not logical , 1- i noticed that their account on ebay.co.uk last logged in on june 22nd 2020 . 2- the new items on the website are all below 500,000 lbp so you can't find any expensive items anymore . p.s: i have previously made a small order and received it ... but honestly i don't them . especially after reading their manager's reply about not buying items from ebay anymore and looking for other sources ...
bobo619
AVOlio wroteI don't know if you read the image I posted in my previous post.
Yesterday I found out that they also haven't purchased my TV off of the ebay seller (ao) of the listing that I chose to buy.
I searched in the purchase history of the listing, there were 3 purchased tvs, and none of the buyers names matched Libazon's name and neither did their rating.
So that meant they didn't buy my TV from the seller of eBay that I chose my listing from.
I contacted raja directly and she told me the following.
Raja the owner told me in email, that even though their catalogue is similar to eBay items and mention eBay sellers, they do not always buy the items off of eBay.
She told me for tvs, they buy them off of an electronics wholesaler in UK.
They only buy the small stuff from eBay.
Also this doesn't mean that they will purchase some refurbished stuff and get it to you instead.
I insisted on following up with this question saying, that if I chose to buy an item with a brand new condition.
Since you are telling me that you purchased from a different source, will I still get an item with the same condition or maybe used/refurbished.
She assured me that I will receive a brand new item, and that even sometimes when people order used items, they make it their mission to odder new item and suffer a small loss in order to satisfy the customer.
To be honest I'm surprised they haven't bought your TV yet.
Your order is one month and a few days old.
Or maybe they bought it and the employees here don't know it yet.
I'll pm you now.
The seller i ordered from is one of the biggest electronic retailer in the UK
https://www.currys.co.uk/gbuk/index.html and this tv was released 2 months ago so if he doesn't have i really doubt they could find it with other retailers.
AVOlio
lhmove wrote2 things are sceptical about them , other than the prices which are not logical , 1- i noticed that their account on ebay.co.uk last logged in on june 22nd 2020 . 2- the new items on the website are all below 500,000 lbp so you can't find any expensive items anymore . p.s: i have previously made a small order and received it ... but honestly i don't them . especially after reading their manager's reply about not buying items from ebay anymore and looking for other sources ...
The reason for that as she told me, is that they are having order difficulties with ebay sellers.
As she mentioned problems like damaged items because of packaging, delays, order cancelations, lead times etc..
Which is why they are outsourcing the big electronics off of eBay.
Here is the photo of her response when I asked about the legitimacy of this wholesaler and quality of his products, and if I will receive a brand new item like I ordered from the other seller.
lhmove
this is a screenshot of their ebay profile , last visit was june 23rd (i am not allowed to post links , i dont know why). also i noticed something that the feebacks/reviews from sellers only occur on mondays, is it somthing common for all ebay users or for them only
AVOlio
For me personally, I stopped being skeptical with them.
And this is coming from a person who has an order worth of 4,12m.
Things can get erratic and they can make mistakes like with bobo619 because they probably have thousands of orders.
That is not an excuse of course, but let us not judge them by some mistakes.
I will surely update this thread once my TV arrives.
lhmove
well i have a big order too , up until a week i was totally convinced that they are legitimate , but the last couple of days and reading the last posts here i became sceptical . plus the prices are crazy , lets say an item is listed for 1000 pounds (almost 1200 USD) (10,000,000 LBP black market rate of 8,000 lbp /usd) , they list it on libazon for around 3,500,000 including shiping and customs. can anyone explain that? given that everyone knows that there is capital control so you can only transfer fresh dollars abroad.
AVOlio
They are most probably operating in the uk, their finances are all. In the uk.
So no capital controls there.
Regarding their price, everyone is indeed wondering why and how, but as long as you receive your orders, you don't need to ask, that's what I tell myself.
Just wait out until you receive your order, and then give us your feedback about them.
lhmove
avolio when is the delivery date for your product?
AVOlio
The delivery date that they put in my order is set on 24th of July.
The owner informed me earlier that she checked, and in the beginning of next week, my TV will reach their warehouse.
Im not sure if she meant uk warehouse or local warehouse here though.
Dan28
- as i said before 99% of the times they dont order from ebay
- you'll receive a box labeled "cloth" with 0$ value, they dont pay taxes
- the estimated delivery dates are not accurate and if you dont keep asking about your order it will take more than 2 months
- if you order 2 pieces of the same item you wont get them in the same box you'll get the 2nd item weeks later
- they havn't delivered any order above 4m yet.
- if you order a bunch of items, they deliver the cheapest one first, and you'll have to contact them then they'll reply "you'll get them soon"
source: telegram group with lots of buyers.
AVOlio
Dan28 wrote- as i said before 99% of the times they dont order from ebay
- you'll receive a box labeled "cloth" with 0$ value, they dont pay taxes
- the estimated delivery dates are not accurate and if you dont keep asking about your order it will take more than 2 months
- if you order 2 pieces of the same item you wont get them in the same box you'll get the 2nd item weeks later
- they havn't delivered any order above 4m yet.
- if you order a bunch of items, they deliver the cheapest one first, and you'll have to contact them then they'll reply "you'll get them soon"
source: telegram group with lots of buyers.
Can you share the group link please?
LifeEngineer
My first experience with Libazon is shaping up to be very bad, probably my worst ever online purchase. And trust me, I've purchased from Amazon, B&H, Etsy, AliExpress, and some random small business from the UK and Europe.
I ordered 6 weeks ago an order of 2.3M LBP. Since I noticed the lack of professionalism from the whole procedure, and since I'm following this thread, I kept contacting them each like 4 or 5 days to check on the order, all of this period. All of that period they used to say it's all going fine.
At some point, they updated the delivery date to be tomorrow, 10/07/2020. I felt happy and reassured.
By chance, I was in a chat with my friend 2 days ago, when he mentioned that his order status is "item shipped". I check mine and it was still "N/A" although the delivery date was set to 10/07/2020 still.
That's when I contacted them 2 days ago to clear things up. They kept playing stupid games "yeah we're checking with our London office", "contact us please in the afternoon", "contact us tomorrow" etc. They kept doing that till today.
Today they admitted that my order did not even reach their UK office yet! They said, "the seller didn't send it to us yet!".
I was furious and told them that "this is so unprofessional! I ordered 6 weeks ago! How come you did not check the matter with that seller?! How come you didn't raise the alarm with that seller after like 10 days of ordering?!? How come you always told me that everything is ok?! "
It'll be probably another month before I receive my order, that is, if I ever receive it.
I hopefully want to make this my last order. So much potential but so little professionalism, work etiquette, seriousness... It's like a bunch of amateurs not taking stuff seriously...
lhmove
well i have an 8m + order , and despite that i am still doubtful . i put the order because i have previously received a small order of 200 k lbp , and the fact that they have an official agreement and account with omt makes them sound legitimate . i am not worried about them not giving back the money i have paid , i am asssuming/worried that they would refund the money in a month and this would be a scam since the money i paid now in lbp are going to be worth more than half in a month , just like the amount bobo619 paid a month ago when the rate was 4000 lbp/usd is worth half now.
Dan28
AVOlio wrote
Can you share the group link please?
t.me/libazon
bobo619
Dan28 wrote- as i said before 99% of the times they dont order from ebay
- you'll receive a box labeled "cloth" with 0$ value, they dont pay taxes
- the estimated delivery dates are not accurate and if you dont keep asking about your order it will take more than 2 months
- if you order 2 pieces of the same item you wont get them in the same box you'll get the 2nd item weeks later
- they havn't delivered any order above 4m yet.
- if you order a bunch of items, they deliver the cheapest one first, and you'll have to contact them then they'll reply "you'll get them soon"
source: telegram group with lots of buyers.
This is exactly what happened to me i had 2 items in the same order and i received the cheaper one as seen in the pic. As for the "cloth" part this only for internal shipping via aramex i m sure they don t tag a mouse as cloth for customs.
https://ibb.co/m0NS9Mp
https://ibb.co/8j3Px6k (tagged as cloth too)
Dan28
bobo619 wrote
This is exactly what happened to me i had 2 items in the same order and i received the cheaper one as seen in the pic. As for the "cloth" part this only for internal shipping via aramex i m sure they don t tag a mouse as cloth for customs.
https://ibb.co/m0NS9Mp
https://ibb.co/8j3Px6k (tagged as cloth too)
why does it say cancelled for the tv? was it you who cancelled it or they offered the cancellation and a refund? if so, it could be a scheme to exchange lbp to usd at the date of order, then refund lbp 2 months later and make profit.
bobo619
Dan28 wrotebobo619 wrote
This is exactly what happened to me i had 2 items in the same order and i received the cheaper one as seen in the pic. As for the "cloth" part this only for internal shipping via aramex i m sure they don t tag a mouse as cloth for customs.
https://ibb.co/m0NS9Mp
https://ibb.co/8j3Px6k (tagged as cloth too)
why does it say cancelled for the tv? was it you who cancelled it or they offered the cancellation and a refund? if so, it could be a scheme to exchange lbp to usd at the date of order, then refund lbp 2 months later and make profit.
I previosuly expalined that i canceled it due to being an older model which is no longer available and opted for the newer model and paid the difference and a new order was made.
https://ibb.co/QXN9y8L (new order)
Kareem
Dan28 wrote- as i said before 99% of the times they dont order from ebay
- you'll receive a box labeled "cloth" with 0$ value, they dont pay taxes
- the estimated delivery dates are not accurate and if you dont keep asking about your order it will take more than 2 months
- if you order 2 pieces of the same item you wont get them in the same box you'll get the 2nd item weeks later
- they havn't delivered any order above 4m yet.
- if you order a bunch of items, they deliver the cheapest one first, and you'll have to contact them then they'll reply "you'll get them soon"
source: telegram group with lots of buyers.
- True
- True
- True
- That's what I always tell AVIO
- Exactly
Well... Their business is illegal, tax evasion, manipulation and "a la libanaise". I know they're too good to be true but I honestly wouldn't support them.
xerxes
I always wondered how the hell we get screwed over and over again in Lebanon!
we always look for things that are too good to be true, easy money....
crooks always find there way.
For real guys, did you really believe they are a legitimate business? selling a 10 Million mobile phone for 3Million
