Yea I lost 2 packages.
Just talk to the girl, LibanPost is a big mess.
AVOlio wroteAnd on a curious note, what was in the package?
Nothing sexual, just a jacket
Hybrid be a cool guy and return the package.
Have fun with it, maybe add to it a picture or yourself and the item, a letter explaining what happened and ship it back using libanpost.

Whatever you decide to do, don't be the D that kept it.
I once got a call from my old neighbor laughing and telling me that she received my parcels by mistake.. LibanPost is a huge Mess.

I also have an item that has been in Corniche el Mazraa branch for 21 days and counting. They won't let me personally pick it up from there, they said they will deliver it to my house (500 meters away) as soon as they can. It has been 21 days. I'm still counting.
ms94 wroteI once got a call from my old neighbor laughing and telling me that she received my parcels by mistake.. LibanPost is a huge Mess.

I also have an item that has been in Corniche el Mazraa branch for 21 days and counting. They won't let me personally pick it up from there, they said they will deliver it to my house (500 meters away) as soon as they can. It has been 21 days. I'm still counting.
I went once to their branch to pick up an item so they dont Lose it like they did before.
The people there didn't want to give it to me.
Ended up calling customer service while I was there, complained that I drove alot (I actually did) and they finally delivered the item.
I don't trust them, I had an order which arrived at their office ( mazera ) at 9:am, they sent it to the airport at 6pm claiming failed delivery and that the address was not good enough. I called them and gave them the same address that was on the package, and they delivered it with no difficulty but with a 4$ fee.
Now I email them the tracking numbers of my orders, and tell them to leave them at the mazera center so they would allow me to pick it up myself. ( they have a new policy which prevents a costumer from picking up their stuff unless they give them the tracking number and request that they pick it up)
7 days later
Greetings,

I've purchased a smartwatch from aliexpress for 13.85$ so cheap, parcel status shows " Held by Custom " on track17 what can I do about it ?
Call Libanpost, you might need to visit the customs at the airport. Btw you probably bought a watch of a brand that exists in lebanon.
Don't forget that you have the option of refusing to get the item, then it will be shipped back to the sender and you can ask for a refund instead of going through the hassle of customs.
7 days later
@Chosen2K,

Now the parcel status is " Released from custom" Fingers crossed... Customs are taking too much time to process and send the items to LibanPost.
Perfect, that's good news for you.
19 days later
I am thinking of buying some good earphones from aliexpress, how many weeks should I count?
arrived in the country or to your hands?

As i've said before, currently, aliexpress shipping indeed is fast, the problem is with our customs, as they keep our items in their storage for quite a long time.
My record is 10 days, China air mail post :)
@AVOlio
No arrived to my hands in 3 weeks.

@Hybrid
Damn! That's an impressive record man!
Funny thing is, I re-bought the same item, and it took 2,5 months to arrive
vegetaleb wroteSo no customs to pay because it's Libanpost?
If Liban post is distributing, then yes no customs, unless the customs value the item over $200
i found that the time for items to arrive to you goes by many factors :
1. if this is your first time to aliexpress or not
2. the mail that the manufacturer uses in china
3. the type of item, it's weight and fragility (the bigger the item the harder to send over)
4. Lebanese customs and liban post (This is a pure luck factor .. Einstein failed two calculations in his life .. the unified theory and how the lebanese customs work lol)
Do you get a tracking number or it's total darkness for weeks?