Louis40 wroteJust had a problem with a seller. I received the 2 items which should work together. I plugged the batteries one worked but the other didn't. I contacted the seller he said it's my fault because i plugged the battery on the wrong side and burnt the board of the second. I of course filed a dispute and claimed for a partial refund but the seller didn't accept. He said i should send it back and they will pay the shipping fees and never mentioned if they will ship back another board. So i went with my dispute with proof of pictures as required from Aliexpress to back up my complaint. At the end Aliexpress gave reasons to seller.. So i appealed and waiting for another 10 days to see what decisions they will take..I chatted with someone directly, they were very polite and understanding and assured me that they will follow up closely.. But i feel that i should forget about my partial refund..Time will tell..
Guys, i need your advises.. as i wrote above, i filed a dispute and lost and appealed and lost. Reasons i should have made a video showing the defected item that is not working, instead i have only showed pictures..So now i guess i am stuck with a useless machines. I contacted the seller, he said buy another one..
I am really frustrated.. i feel like i should report this company on the net.. how should i do this..