DG wroteHad a problem with my DSL back in 2011. Ogero solved it for me after many many months of nagging and getting to highly placed people. After they did, since July 2011, my DSL was great (no disconnections at all, very very few errors).
Last year, after Minister Harb changed plans and speeds started to be increased for several regions/people I started having bursts of errors (CRC, HEC and FEC)... but it was still acceptable.
A few days ago, I started seeing something new: 100,000 FEC errors per hour and some HEC/CRC errors along.
Everything can be fine and, all of a sudden, the connection goes crazy and the errors start increasing like a fuel counter every time I press F5 to refresh my page. Ping and connection stability don't seem to be affected so far but it's clear that the connection is deteriorating over time (I mean more problems surface every year).
Ever since July 2011 I have had a CAT5-e cable installed inside my building (from the electrical room directly to my modem). So I don't think this is the problem.
I contacted Ogero and they said they won't do anything about it (in case it's due to old copper wires) because there's a new network of fiber optic cable along with an active cabinet (much closer to my house than the central office) that are being set in place.
Is anyone experiencing this problem ? A connection can be working fine then suddenly errors start increasing non stop for an hour or two... then it all goes back to normal.
I started having a similar issue around 2 months ago, my SN margin decreased and can fluctuate a lot while my line attenuation also went down a bit (which is weird).
I've also noticed a burst of errors and even disconnections when the electricity cuts off. Not to mention that I can only plug one phone in the entire house, if I plug more than one (even with filters) it just goes nuts with a SN margin of around 5.