Thanks for the heads-up, I had given up and switched off my ONT.
But landline is still down, so DSL might still be down.
This relevant for Hamra CO only.
But landline is still down, so DSL might still be down.
This relevant for Hamra CO only.
I have Fiber, and so far the connection disappears early morning till about 7 pm. I dont understand if theyre trying to make a point. Is there power to the Centrale or not? Are they rationing the fuel at night? We have no clarity on what's going on. I feel bad for Ogero employees but there are thousands of people that rely on the connection for work (like me) and I'm forced to use 4G data and spend even more on a connection to get my work done. It's a shit situation for sure. Hope things get better soon.sayedti wrotewell i contacted support more than a 1000 time and they checked my cables for like 100 time.
during they day internet connection is down , after 5pm-6pm it goes back again till 7 am in the morning.
all my neighbors that have ogero dsl subscription have normal connection 24/7 .
Same here in Bchamoun Madaress, Ogero no landline and internet, and the same for Touch and Alfa no internet.Moudimadi wroteHello, Ogero is not working in dawhet aramoun area. No landlines and no internet. Anyone from that area can confirm that? Thank you
Exactly! this shouldn't even be a lawful strike in the current situation everybody is suffering not just them, taking everyone hostage for is not lawful in any semi decent country like you mentioned. funny thing if I am not mistaken they will still get paid their salaries for this period no fs given which is also bs, but what would I expectnuclearcat wrote Another thing, Ogero is critical public utility + monopoly. At one side working in such government enterprise has very big benefits for employee, but some days like now - it comes as big disadvantage.
Because in many countries, critical public utility(telecom, fire department, government medical workers, police) + govt monopolies by laws are not allowed to strike and disrupt services, this is criminal act.They can submit resignation letter only.
skippy wroteInteresting. I’m subbed to the Ogero Unlimited OS Package, shows now it’s actually OS till 800 GB then it’s capped at 4 Mbps on the app.
https://i.ibb.co/6sRCPcb/1-EC91-EA0-5393-4-B82-8-B93-57113-BB054-AB.jpg
Same here, and that's on fiber.Kareem wroteWhat's going on with Ogero lately? It's been 10 days and the browsing is laggy AF... I need to use a VPN in order to browse without having to refresh the page couple of times...
Hi, even if my speed tops at 7mbps, i can still ask them to upgrade to vdsl and helps improve the speed? thanksm0ei wroteI'm having the same issue, I asked them to upgrade me to VDSL, they kept me on ADSL2+ and the internet speed dropped to 0.5mbps.. I emailed them and contacted them, they're still looking into it, today the speed went up to 2mbps (no more jitter, and better ping). It is still ridiculous, but I'm still waiting for them to fix it.
Do not ignore it, their support is horrible, so you will have to contact them multiple times. Also check your landline number, is it down? mine is still down.
You should be within 1km to the centrale. Most probably you are farther than that.mikasa wroteHi, even if my speed tops at 7mbps, i can still ask them to upgrade to vdsl and helps improve the speed? thanksm0ei wroteI'm having the same issue, I asked them to upgrade me to VDSL, they kept me on ADSL2+ and the internet speed dropped to 0.5mbps.. I emailed them and contacted them, they're still looking into it, today the speed went up to 2mbps (no more jitter, and better ping). It is still ridiculous, but I'm still waiting for them to fix it.
Do not ignore it, their support is horrible, so you will have to contact them multiple times. Also check your landline number, is it down? mine is still down.
To be fair, most unlimited plans anywhere in the world are subject to FUP. Just out of curiosity though, why would you need more than 20GB bandwidth per day?mikasa wrotei subscribed to the limited 300mbps 400gb 2 months ago just to see the max speed i can get, i got between 5 - 7, this month i changed the plan to the unlimited 8, and of course there must be a ba3sa somewhere. why thery are hiding this info why i didnt hear about this before.
https://test-123.s3.fr-par.scw.cloud/FireShot%20Capture%20025%20-%20Ogero%20-%20My%20Consumption%20-%20ogero.gov.lb.png
Big family and TikTok/yt/insta even though I was throttling their speed we exceeded the 400 gb last monthSalloum wrote To be fair, most unlimited plans anywhere in the world are subject to FUP. Just out of curiosity though, why would you need more than 20GB bandwidth per day?
4 members in household, 1-2 constantly streaming video. Easily do 25GB+ per day.Salloum wroteTo be fair, most unlimited plans anywhere in the world are subject to FUP. Just out of curiosity though, why would you need more than 20GB bandwidth per day?
Lol. To be honest at least they are specifying somewhere the actual throttling details. I had a cybersmart package with Cyberia and it was always max 2mbit regardless of ever using the internet, haha. I know Cyberia has a net addict unlimited package but you'll want to check the FUP details on that as they don't mention it anywhere.mikasa wrotei subscribed to the limited 300mbps 400gb 2 months ago just to see the max speed i can get, i got between 5 - 7, this month i changed the plan to the unlimited 8, and of course there must be a ba3sa somewhere. why thery are hiding this info why i didnt hear about this before.
https://test-123.s3.fr-par.scw.cloud/FireShot%20Capture%20025%20-%20Ogero%20-%20My%20Consumption%20-%20ogero.gov.lb.png
Hey , I was using adsl2+ with the same bundle as you and I was getting 11mbps download and 2mbps upload, switched to vdsl last week central(Akkar,Halba) and I'm getting 40-50mbps down and 8mbps up so I noticed that download and upload has increased both 4times it's means if you switch to vdsl the upload speed with be x4 faster than before means you will gets 2-3 mbps upload, and your problem may be from the modem itself and by switching to VDSL you will buy a new modem and the problem will be solved , and if not try so call 1515 and don't call them once or twice call them as must as you can to get that problem fixed sooner .okdemarito wrotein my house we have the unlimited upto 800gb then caps at 4mbps plan
we once hit the 800gb and the internet was trash after that
allday everyday netflix, disney+ 24/7 + gaming+ torrent dowload/streaming
im contacted them today for vdsl i am 1km from the central i get about 10mbps (Ras El Nabaa is a very trash central) and upload speeds 70kbps
will vdsl fix upload speeds?
okdemarito wrotein my house we have the unlimited upto 800gb then caps at 4mbps plan
we once hit the 800gb and the internet was trash after that
allday everyday netflix, disney+ 24/7 + gaming+ torrent dowload/streaming
im contacted them today for vdsl i am 1km from the central i get about 10mbps (Ras El Nabaa is a very trash central) and upload speeds 70kbps
will vdsl fix upload speeds?
Is there a solution for that? My siblings are watching the same turkish series with over 70 episodes on three seperate devices so we're exceeding 400GB by the 20th of every month and the quota for 6Mbps unlimited is 400GBmikasa wroteBig family and TikTok/yt/insta even though I was throttling their speed we exceeded the 400 gb last monthSalloum wrote To be fair, most unlimited plans anywhere in the world are subject to FUP. Just out of curiosity though, why would you need more than 20GB bandwidth per day?
10 days with a 2mb speed is nightmare. Surprisingly, we never exceeded the 600GB yet, we are reaching near 500GB, with 4 devices always consuming videos like tktok/tirkish series..., excluding my devices. Maybe i think upgrading to unlimited 8mb 600GB is enough? Or i just noticed that they introduced a new unlimited plan 325,000 L.L. <= 50Mb up to 800GBVipModz wrote
Is there a solution for that? My siblings are watching the same turkish series with over 70 episodes on three seperate devices so we're exceeding 400GB by the 20th of every month and the quota for 6Mbps unlimited is 400GB
The problem with upgrading my package is that Ogero speed test claims our line potentially attainable speed is only 7 MB but in reality it's barely 4 MB and when we exceed the FUP quota the speed drops to 1 MB, I tried to reach out their customer services they claimed that fast.com isn't reliablemikasa wrote
10 days with a 2mb speed is nightmare. Surprisingly, we never exceeded the 600GB yet, we are reaching near 500GB, with 4 devices always consuming videos like tktok/tirkish series..., excluding my devices. Maybe i think upgrading to unlimited 8mb 600GB is enough? Or i just noticed that they introduced a new unlimited plan 325,000 L.L. <= 50Mb up to 800GB
4Mb after 800GB is better? but watch out it might become expensive when they adjust the prices
just like me, i live far from an ogero central, i barely get 6-7 Mb, customer support can't help, maybe wiring the cable directly to the router helps a bit, but your problem isnt with the speed its the quota, you have to upgrade so you dont get throttled for 10 days each monthVipModz wrote
The problem with upgrading my package is that Ogero speed test claims our line potentially attainable speed is only 7 MB but in reality it's barely 4 MB and when we exceed the FUP quota the speed drops to 1 MB, I tried to reach out their customer services they claimed that fast.com isn't reliable
You're right thank you, even if I don't get higher than 4 MB an extra 200GB quota is worth the upgrademikasa wrote just like me, i live far from an ogero central, i barely get 6-7 Mb, customer support can't help, maybe wiring the cable directly to the router helps a bit, but your problem isnt with the speed its the quota, you have to upgrade so you dont get throttled for 10 days each month
over the phone or you went to an ogero central? Go to the central, take a copy of the id of the landline owner(better of the landline owner to go himself) + tell them that you can reach speed of 8+ and your neighbors too and you want to upgrade. Hope it works.VipModz wroteOgero refused to upgrade my package because the line speed doesn't reach 8 MB and the options on the app are greyed out
https://i.ibb.co/cQGJL1v/B8-C88-FEB-D3-BA-46-F3-936-A-DE39491-D5438.png
It's really weird that they refused over the phone, back in 2020 I upgraded my package using the phone (they just asked me to write a message in Arabic with the ID and send the photo via wp), thanks again tho it seems like visiting the central is the only way.mikasa wrote over the phone or you went to an ogero central? Go to the central, take a copy of the id of the landline owner(better of the landline owner to go himself) + tell them that you can reach speed of 8+ and your neighbors too and you want to upgrade. Hope it works.