Feedback for Sodetel

port80 wroteI subscribed to 2Mbps and never got over 1 Mbps on speedtest. I endured and waited until August 1st presuming all will be fixed by then but apparently I was mistaken. I ran a speedtest on August 1st and found that my speed was still the same even though I was upgraded to the 8Mbps plan. I called them and the guy told me to wait 24 hrs. And now 2 days later, nothing has changed. My speed doesn't get over 1Mbps. What do you think could be the problem? I would call them again, but they're closed till Monday.

Here's my speedtest:
http://www.speedtest.net/result/3664545693.png

call them now dude on 1278.. technical support is always available everyday till 1am

guys has anyone "tried out the fup" for the limited plans yet? anyone downloaded alot of things and got fuped last night? if so, after how many gbs did you get fuped?

I downloaded 6 gb yesterday night. no fup today. (decrease in speed to 3 - 4mbps now is normal.. it bounces back at aprox 2:30 am)

me and my friend are on the 1mb unlimited plan, still no change:



anybody with unlimited plan got upgraded?

I called them again today and they told me that the CO still hasn't been upgraded and that they are talking with ogero on upgrading it. When I asked for an eta he said he doesn't have an exact date but that by next month it SHOULD be upgraded. I am on khaldeh CO btw.

hey guys,
i don't know why none of you got the upgrade but I've been getting such speeds since the beginning of the month.

http://www.speedtest.net/result/3668757728.png

no change, 1mb unlimited

Hello guys, i'm a sodetel user since 1 year and a half, related to central khaldeh, same as PORT80 user! since that time till now! im getting a 1 Mbit speed max, i was on the 2 up to 4 mbit speed and got upgraded at the 1st of august to 8 Mbit 55 gb and still same speed, 1 mbit. I called them before and they told me that the central isn't upgraded yet. so my question is : will i get the speed when the central is upgraded? I'm so mad that the CO we're related to is from the worst CO in Lebanon. By the way, my DSL is through dsp Ogero not sodetel. the 1st time i had internet connected to my home Sodetel didn't have a dsp here so they putted me with ogero dsp! maybe because of that i still didn't get the full speed. that's a speedtest and my Tp-Link modem router Line Status!

http://www.speedtest.net/my-result/3679569039

DSL

Line Status:Connected

Dsl up time:0 day(s) 00:02:15

DSL Modulation Type:ADSL_ANSI_T1.413

Annex Type:Annex A

Upstream Downstream
Current Rate (Kbps) 256 1024
Max Rate (Kbps) 948 2592
SNR Margin (dB) 23 18.5
Line Attenuation (dB) 31.5 55.5
Occupancy (%) 27 39
Errors (Pkts) 0 0

Hey guys,

I was upgraded to the 16 Mbps Sodetel connection, but I am only geting between 8-10 Mbps.

I contacted Sodetel and they said that I have too much noise on my line. She said that my noise level is 9. (whatever that means).

She suggested I contact an electrician to come "clean" my line. I called an electrician and asked, he didn't know what that meant.

So I changed the filters, and nothing happened. Still getting between 8-10 Mbps.

So what am I supposed to do? What does cleaning a line consist of?

Obviously wroteHey guys,

I was upgraded to the 16 Mbps Sodetel connection, but I am only geting between 8-10 Mbps.

I contacted Sodetel and they said that I have too much noise on my line. She said that my noise level is 9. (whatever that means).

She suggested I contact an electrician to come "clean" my line. I called an electrician and asked, he didn't know what that meant.

So I changed the filters, and nothing happened. Still getting between 8-10 Mbps.

So what am I supposed to do? What does cleaning a line consist of?

Where are you located and which central are you connected to? Is your building old? If so, the pre-installed cables are very old and the twisting is low. What you can do is to bring a decent cat3 cable, or buy cat6e cable and connected directly to Ogero's box. You should also make sure that from the RJ11 side, the twisted pair is still twisted inside the connector in order to reduce the external noise. A good electrician can do that!

ahk40a wrote
Where are you located and which central are you connected to? Is your building old? If so, the pre-installed cables are very old and the twisting is low. What you can do is to bring a decent cat3 cable, or buy cat6e cable and connected directly to Ogero's box. You should also make sure that from the RJ11 side, the twisted pair is still twisted inside the connector in order to reduce the external noise. A good electrician can do that!

Yes I believe the building we live in is around 40-50 years old.

I live right next to the Badaro central.

1- Where do I purchase these cables from? Would the electrician get these cables if I asked him for them?

2- What is twisting?

3- cat3 or cat6e? or doesn't matter?

4- What is the RJ11 side?

I don't believe our electricians are into telephony business. I'm afraid...

can anyone connected to Mreijeh central give a feedback and if possible a speed test ? thanks

Obviously wrote
Yes I believe the building we live in is around 40-50 years old.

I live right next to the Badaro central.

1- Where do I purchase these cables from? Would the electrician get these cables if I asked him for them?

2- What is twisting?

3- cat3 or cat6e? or doesn't matter?

4- What is the RJ11 side?

The following is the twisted pair:



And this is the RJ 11



Cat 6 comes with 4 pairs of twisted pair and you only need one pair of those. Cat 3 comes with different amount of pairs you can find 1 pair up to 2400 pairs. usually for homes they use 2 pairs cat3 cable.



You can purchase these cables from any network shop or any electronics shops. The brands are: 3M, Schneider Electric, Belden, panduit, etc. Also Liban cables have such cables. Any good quality cable would solve this issue.

As you can see in the following image, old phone cables are not twisted which causes noise for DSL frequencies.

I bought once in Lebanon UTP (cat5) with steel wires :) sure it didnt worked for PoE, but worked for ethernet due skin-effect and copper coating. For DSL steel wire will be very bad.
So... before buying cut wire and check cut in loupe. And check wire by strong magnet.
3M, belden - i believe might be counterfeit, maybe ahk40a can recommend some quality shops?

Anyone on the 16 mbs plan getting more than 8-9 mbs on speedtest?