HotCreep wroteGeorge how come your SNR is high now? it used to be very low when they first upgraded, less than 10 as i recall. how did you get it to increase?
I wish I knew lol
when it was so low (around 5) i called them and they opened a case. It was 3 pm aprox.
at 8 pm my SNR increased on its own from 5 to 14. I didn't do anything, not even change the filter; so I thought they fixed it since a case was opened.
the second day I saw a SNR of 27 but they downgraded my speed so I called them again and I told them that the SNR increased on its own the night before while the speed was still 8mbps. They told me that they didn't do anything other than the downgrade to fix the problem and that anyways they will upgrade again and put my line under monitoring to see if the SNR is high enough. Since then my speed is higher than 5mbps and the SNR is higher than 14. Weird I know but I think they fixed something and didn't know they did.