girly82 wrote-DNA- wroteAs DG already said your line should be error free with these stats so clearly it is an isp probem you can do nothing about it, you can try and call ogero but i doubt they will help you with that. and yes bad and long phone line will cause a "request time out" and packet loss because of high error rate
Edit: Please repost all the stats you see in the router not only snr and attenuation.
here they are , thank you very much
Uptime: 0 days, 3:47:34
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 324 / 4.568
Bandwidth (Up/Down) [kbps/kbps]:252 / 1.017
Data Transferred (Sent/Received) [MB/MB]: 1,99 / 11,63
Output Power (Up/Down) [dBm]: 12,0 / 2,5
Line Attenuation (Up/Down) [dB]: 10,0 / 13,0
SN Margin (Up/Down) [dB]: 34,5 / 30,5
Vendor ID (Local/Remote): TMMB / GSPN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote):0
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down): 1 / 0
CRC Errors (Up/Down): 1 / 1
HEC Errors (Up/Down): 0 / 0