Internet in Lebanon - General Questions

hussam wrote

nuclearcat wroteToday got unconfirmed yet news about price drop for ISPs.
While Ogero services is 10x increase in quota, for ISP they dropped price barely 58%. But even that will let ISPs survive... probably.

The important question is "Will we get a more stable service and speed especially during afternoon and evening from private ISPs when those changes happen?".

"Depends" on each case.

Sure thing is a fiber backbone supports way more bandwidth than old rotten copper wires... I expect significant improvements in speed and latency.

nuclearcat wroteWhat is scary, that they announced prices for end-users over Ogero, but nothing about private ISP (some said private ISP decide on their own). BUT. While they slashed quotas 80+%, they didnt change price for private ISP at all yet and no promises even.
Basically if they will not announce prices - they are kicking out private ISPs out of business. I'm highly suspecting that private sector will hold very serious strike, if prices for them wont be dropped until July.

how is that? the E1 price dropped, so the cost of internet will drop and ISPs can lower their prices too

Raficoo wrote

Fernand wroteSure thing is a fiber backbone supports way more bandwidth than old rotten copper wires... I expect significant improvements in speed and latency.

Fiber backbone between COs, yes, however that connection between you and the CO is still that old rotten copper wire, so I don't see how we(as users) can expect an improvement in latency.

at least we will get ~10-15ms drop in latency, not good but enough and better than nothing!

m_zeid wrote

nuclearcat wroteWhat is scary, that they announced prices for end-users over Ogero, but nothing about private ISP (some said private ISP decide on their own). BUT. While they slashed quotas 80+%, they didnt change price for private ISP at all yet and no promises even.
Basically if they will not announce prices - they are kicking out private ISPs out of business. I'm highly suspecting that private sector will hold very serious strike, if prices for them wont be dropped until July.

how is that? the E1 price dropped, so the cost of internet will drop and ISPs can lower their prices too

Now yes, before they didn't drop E1. They dropped them much later than they announced DSL drop.

Does that mean private ISPs including satellite/cable provider will upgrade their services too?

I don't think private ISP will die regardless of what happens. We are geeks(as the site name suggests) we understand latency and bandwith and quota terms and we would change connections to get a 100 ms drop in latency. Many people do not (I dare say the majority do not). As long as they can upload their facebook selfie and their lunch to instagram they will stay with their ISP, they will not bother waiting and going through the change period.

I work in a web development company, if I had a nickle every time a client called saying their website/server is down and it turned out they did not have internet on the computer they were testing on I'd be very rich... Yes people are that clueless.

I contacted TerraNet today and they said they are working on pricing and service plans that will exceed what Ogero will be offering. She also said people who cannot upgrade to 2Mbit or more because of their line limitations will be getting a special offer.

OxyMoron wroteI contacted TerraNet today and they said they are working on pricing and service plans that will exceed what Ogero will be offering.

Exceed in terms of quality, or quantity?

Raficoo wrote

OxyMoron wroteI contacted TerraNet today and they said they are working on pricing and service plans that will exceed what Ogero will be offering.

Exceed in terms of quality, or quantity?

Better price plans than Ogero, she kept stressing that they will outdo Ogero. I don't think that's possible but we'll see.

OxyMoron wroteI contacted TerraNet today and they said they are working on pricing and service plans that will exceed what Ogero will be offering. She also said people who cannot upgrade to 2Mbit or more because of their line limitations will be getting a special offer.

I really really really hope she's serious about the last part, since i live in Bshamoun where infrastructure is needed and where max DSL speed is 1Mb, so if we're screwed in terms of speed then a special offer is very much needed.

Next month. This time the change should be easier since we are not waiting for the speed, we are waiting for the larger quota, which is basically just a number they change on their server...

I forced my Thompson TG585 via telnet to connect G 992.1 Annex A (ADSL) instead of G992.5 Annex (ADSL2+). My theoretical maximum speed doubled from 5 mbps to 10 mbps and my average ping dropped 10-20 ms at least. just a thought for people with bad lines.. maybe this might be helpful for upgrading to a faster speed?

Today my sister and I went to the CO so they configure her new tp-link router and she took the old linksys wag160nv2 router just in case they ask for it (they shouldn't though).
at first the employee said: what the problem?

i told him, then he went this one (linksys) is better than the other, i told him that we know but linksys is broken.
he plugged it in and said there is no problem, i tried to explain to him that it has many problems and probably some IC's are loose, it randomly reboots, and sometimes will freeze, or things will work and other will not....
he said no there is nothing wrong!

my sister mentioned the new plans and prices, and we said that we will get the 8mbps one and he was like: no the 4mbps is enough, don't get that, you should not get that... and eventually didn't answer her question (i forgot what was it).
and finally, i asked to at least give us the admin/password of the router. he said no you will mess it up and i said it's ok i do it all the time, but he insisted no you will reset it by default, i told him i will not and i finished my BS in telecom and CCNA ( i was kinda pissed of) then he said still you can reset it by mistake, and then he picked the phone "to call beirut" but then hanged it in moments and said:"you know what? here is my phone number and call me tomorrow to give it to you"

I don't know what you think, but i believe that ogero's service can't be worse!
we wasted like 1 hour, he helped us in nothing!
that is why i'm with Wise, and i'm glad for that, their support and pre/post services are awesome!

i just wanted to tell my story, plz forgive me if spamming the thread
any ideas on how to get the username/password of the router?

m_zeid wroteToday my sister and I went to the CO so they configure her new tp-link router and she took the old linksys wag160nv2 router just in case they ask for it (they shouldn't though).
at first the employee said: what the problem?

i told him, then he went this one (linksys) is better than the other, i told him that we know but linksys is broken.
he plugged it in and said there is no problem, i tried to explain to him that it has many problems and probably some IC's are loose, it randomly reboots, and sometimes will freeze, or things will work and other will not....
he said no there is nothing wrong!

my sister mentioned the new plans and prices, and we said that we will get the 8mbps one and he was like: no the 4mbps is enough, don't get that, you should not get that... and eventually didn't answer her question (i forgot what was it).
and finally, i asked to at least give us the admin/password of the router. he said no you will mess it up and i said it's ok i do it all the time, but he insisted no you will reset it by default, i told him i will not and i finished my BS in telecom and CCNA ( i was kinda pissed of) then he said still you can reset it by mistake, and then he picked the phone "to call beirut" but then hanged it in moments and said:"you know what? here is my phone number and call me tomorrow to give it to you"

I don't know what you think, but i believe that ogero's service can't be worse!
we wasted like 1 hour, he helped us in nothing!
that is why i'm with Wise, and i'm glad for that, their support and pre/post services are awesome!

i just wanted to tell my story, plz forgive me if spamming the thread
any ideas on how to get the username/password of the router?

Customer service is a hit and miss, in Lebanon it's more of a miss, looks like you met Ogero's biggest jerk i'm surprised you didn't snap his neck. Anyway my cousin got his modem login info from Ogero by calling and telling them he needs to do port forwarding and he got the info without any issue, i told him to make up this lie otherwise they'll drag it on and it worked. I got mine from TerraNet after threatening on day one to switch to another ISP and go to their office to take my money back, sadly in this country sometimes you have to be rude to get your rights or give the employees the impression that you know their superior because the minute they sense you are more qualified to do their job than they are they'll give you the hardest time of your life.

just last week.I sent an email to the ogero person mentionned in one of these threads from 4 years back(I forgot the name) asking for my username and password and he immediately replied with them... you could try doing the same

I don't know how kind was Sodetel not to change the router's default username and password.