LebGeeks

nefe_lpmk

Member

Re: Feedback for Sodetel

I am sick of them and their lies , I wish I don't have 50$ in my sodetel wallet , I would have changed ISP today.
My friend next door is getting 90 ms from cyberia .

z0uz

Member

Re: Feedback for Sodetel

pings to Google are now 85-90 ms, will keep you guys updated every 3 hours

z0uz

Member

Re: Feedback for Sodetel

While tracing route to Google, a new server appeared, home-DSl.sodetel.net.lb 89.108.172.1. before it was 212. something.
guys who's still experiencing latency trace to Google and see if you pass by this server.

nefe_lpmk

Member

Re: Feedback for Sodetel

pings to Google are now 85-90 ms, will keep you guys updated every 3 hours

They wait till i get my vacation and mess up the ping, that's evil  still 400 here

z0uz

Member

Re: Feedback for Sodetel

traceroute to google and post the results here.

nefe_lpmk

Member

Re: Feedback for Sodetel

traceroute to google and post the results here.

http://imgur.com/RaQaRBR

z0uz

Member

Re: Feedback for Sodetel

You arent routed to the new server, still at 212 give it some hours. Try restarting the router

Adnan

Member

Re: Feedback for Sodetel

My latency is back to normal for now, here's a traceroute :

$traceroute www.google.com
traceroute to www.google.com (173.194.70.106), 30 hops max, 60 byte packets
 1  192.168.1.254 (192.168.1.254)  1.911 ms  2.485 ms  2.722 ms
 2  Home-DSL.sodetel.net.lb (89.108.172.1)  44.472 ms  47.477 ms  47.928 ms
 3  89.108.128.121 (89.108.128.121)  50.109 ms  52.524 ms  54.934 ms
 4  89.108.128.109 (89.108.128.109)  57.587 ms  60.263 ms  63.173 ms
 5  100.100.0.1 (100.100.0.1)  68.158 ms  71.314 ms  73.468 ms
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * be2044.mag21.fra03.atlas.cogentco.com (154.54.74.134)  101.747 ms
12  149.6.42.46 (149.6.42.46)  103.832 ms  106.455 ms  109.153 ms
13  209.85.241.110 (209.85.241.110)  111.575 ms 209.85.240.64 (209.85.240.64)  114.227 ms  117.150 ms
14  209.85.251.248 (209.85.251.248)  120.601 ms 72.14.234.237 (72.14.234.237)  123.116 ms 209.85.251.246 (209.85.251.246)  125.429 ms
15  209.85.254.116 (209.85.254.116)  134.263 ms 209.85.254.114 (209.85.254.114)  134.477 ms 209.85.254.118 (209.85.254.118)  134.517 ms
16  * * *
17  fa-in-f106.1e100.net (173.194.70.106)  103.650 ms  103.264 ms  105.503 ms

Time to play Teeworlds !

Last edited by Adnan (February 28 2014)

nefe_lpmk

Member

Re: Feedback for Sodetel

The internet went down for 5min , and the ping is back 95ms thank god.
Good 89 server confirmed

Obviously

Member

Re: Feedback for Sodetel

So it's been a week with painfully slow torrent downloads, but find direct download speeds.

Painfully slow as in around 1 kbps. It's driving me mad. It sometimes gets a bit faster, but nowhere near the old speeds of 600-700 kbps.

I tried using different torrent clients, different devices (laptop, desktop, phone), checked my firewall, restarted the modem and router, tried downloading during the day, tried different torrents.. Nothing worked.

Is anyone else facing the same issues?

Last thing I will be trying tomorrow is connecting a laptop to the modem through an Ethernet cable. If that doesn't work, I'll have to call them. However, I hope they are not throttling me.

Adnan

Member

Re: Feedback for Sodetel

I was wondering if anyone was experiencing Viber throttling ? I can't even make a decent call ! Or is it just me ?

Obviously

Member

Re: Feedback for Sodetel

Hey Adnan, I spoke on Viber two days ago, at 5:30 am, it was working great for me.

Nemesis-301

Member

Re: Feedback for Sodetel

this is absolutely ridiculous, ping for diablo 3 is jumping between 1900 and 2500 ms! I am the only one connected to the router, I don't even have my phone connected to it just the laptop, and this is the ping! if ping doesn't improve beginning of next month, I am changing ISP's maybe go back to wise...I have the 1mb unlimited btw....

TheIlluminative

Member

Re: Feedback for Sodetel

Anything about the new plans?

omar_killer

Member

Re: Feedback for Sodetel

Anything about the new plans?

I sent them an email yesterday asking them about the new plans and what would happen to us (1mbps unlimited subscribers)
i'll let you know when they reply.

AvoK95

Member

Re: Feedback for Sodetel

Anything about the new plans?

I sent them an email yesterday asking them about the new plans and what would happen to us (1mbps unlimited subscribers)
i'll let you know when they reply.

This will be their exact reply:

"Hello {name} , our new plans and prices will be announced very soon. Have a nice day"

Not being helpful AT ALL like any support in any company unfortunately.

geekevo

Member

Re: Feedback for Sodetel

At least they replied to you, unlike Cyberia.

nosense

Member

Re: Feedback for Sodetel

At least they replied to you, unlike Cyberia.

Exactly, they totally ignored my email

Obviously

Member

Re: Feedback for Sodetel

this is absolutely ridiculous, ping for diablo 3 is jumping between 1900 and 2500 ms! I am the only one connected to the router, I don't even have my phone connected to it just the laptop, and this is the ping! if ping doesn't improve beginning of next month, I am changing ISP's maybe go back to wise...I have the 1mb unlimited btw....

Ping is known to be horrible for the unlimited plans. Switch to a non-unlimited plan. Just postpone all your downloads or schedule your download managers/torrent clients/steam to work between 12-8 am.

--

By the way, it has been horrible for me (6-8 mbps plan). I can't even load a youtube video at 720p (even sometimes at 480p) without pausing it. I have decided to switch to Ogero once the new plans come along.

silaci

Member

Re: Feedback for Sodetel

By the way, it has been horrible for me (6-8 mbps plan). I can't even load a youtube video at 720p (even sometimes at 480p) without pausing it. I have decided to switch to Ogero once the new plans come along.

Same here, 6-8 Mbps getting less than 1M speed.

Ping to google.com is low at 75ms but there are lots of timeouts, which I think is the cause of this erratic speed.

Obviously

Member

Re: Feedback for Sodetel

By the way, it has been horrible for me (6-8 mbps plan). I can't even load a youtube video at 720p (even sometimes at 480p) without pausing it. I have decided to switch to Ogero once the new plans come along.

Same here, 6-8 Mbps getting less than 1M speed.

Ping to google.com is low at 75ms but there are lots of timeouts, which I think is the cause of this erratic speed.

Yea, and each time I get to a point with them when I have to connect directly to my modem through an Ethernet cable (My modem and router are separate) to "test" some things, but I don't have any laptop with an Ethernet port. The solution is to buy an Ethernet cable that is long enough to reach the desktop in my bedroom, but I've been pretty lazy.

Johnaudi

Member

Re: Feedback for Sodetel

By the way, it has been horrible for me (6-8 mbps plan). I can't even load a youtube video at 720p (even sometimes at 480p) without pausing it. I have decided to switch to Ogero once the new plans come along.

Same here, 6-8 Mbps getting less than 1M speed.

Ping to google.com is low at 75ms but there are lots of timeouts, which I think is the cause of this erratic speed.

Yea, and each time I get to a point with them when I have to connect directly to my modem through an Ethernet cable (My modem and router are separate) to "test" some things, but I don't have any laptop with an Ethernet port. The solution is to buy an Ethernet cable that is long enough to reach the desktop in my bedroom, but I've been pretty lazy.

Or... Move your desktop near your router and buy a long HDMI/VGA cable for the nearest screen instead!

Brought to you by John's Solutions.

silaci

Member

Re: Feedback for Sodetel

It's not your PC or modem or telephone line, it's Sodetel and they never admit it. They always give out the same excuses and guess what, it's the customer's fault. Customer service is dipping to new lows.

silaci

Member

Re: Feedback for Sodetel

It's getting really bad, and Sodetel, as usual, is not acknowledging the issue?
Anyone else?

Nemesis-301

Member

Re: Feedback for Sodetel

ping is down! its really well, world of tanks and diablo 3 aren't lagging at all, getting a ping of 120 ms on both of them. And getting a ping of 90 ms from google.com
hope it stays this way, 1mb unlimited btw