Hello, I have the unlimited quota 4MB package;
And whenever I upload, the internet will turn to shit until the upload is done.
I can't browse nor do anything download-related.
It's been going for a while now but it's becoming more and more annoying.
Notes that video call/audio call doesn't affect it (I'm no network expert but it may be something related to TCP protocol since UDP is not causing the problem?)
Anyone facing the same issue?
scorz wroteHello, I have the unlimited quota 4MB package;
And whenever I upload, the internet will turn to shit until the upload is done.
I can't browse nor do anything download-related.
It's been going for a while now but it's becoming more and more annoying.
Notes that video call/audio call doesn't affect it (I'm no network expert but it may be something related to TCP protocol since UDP is not causing the problem?)
Anyone facing the same issue?
Upload is around 900kbit download is 4mbit. Upload is around 4 times slower than download.
vengeance666 wrote
scorz wroteHello, I have the unlimited quota 4MB package;
And whenever I upload, the internet will turn to shit until the upload is done.
I can't browse nor do anything download-related.
It's been going for a while now but it's becoming more and more annoying.
Notes that video call/audio call doesn't affect it (I'm no network expert but it may be something related to TCP protocol since UDP is not causing the problem?)
Anyone facing the same issue?
Upload is around 900kbit download is 4mbit. Upload is around 4 times slower than download.
I know, the problem is that when uploading the download is dead; ping when gaming goes up to 1second and can't even browse google.
scorz wrote
vengeance666 wrote
scorz wroteHello, I have the unlimited quota 4MB package;
And whenever I upload, the internet will turn to shit until the upload is done.
I can't browse nor do anything download-related.
It's been going for a while now but it's becoming more and more annoying.
Notes that video call/audio call doesn't affect it (I'm no network expert but it may be something related to TCP protocol since UDP is not causing the problem?)
Anyone facing the same issue?
Upload is around 900kbit download is 4mbit. Upload is around 4 times slower than download.
I know, the problem is that when uploading the download is dead; ping when gaming goes up to 1second and can't even browse google.
Everything you do requires both download and upload. Especially when gaming you can't have your upload being fully used and expect ping to stay in acceptable range. It's pretty normal I guess. Downloading also requires you to send requests and receive them, you're having problems sending these requests because your upload is capped to maximum. In my case if I'm downloading I can't upload properly. And well browsing requires uploading to an extent too. Check your snr margin and attenuation on your upload in the modem settings just to make sure there is no other problem lying in there but from where I see it it's mostly that your upload is too slow to handle more than one thing at a time.
I have the unlimited speed 200GB plan.
My download speeds can reach 15mbps. The upload is by definition, on any regular DSL, limited to 1mbps.

However recently I have been noticing lots and lots of issues with my connection:
-On ogero router's wifi, most of the phones connect but display "no internet" and nothing works. A reboot of the router sometimes work, sometimes not.
-Luckily for me I have connected another TP-Link router to the Ogero router (to act as a repeater/extender) and when I connect to this router's wifi everything works great!
-When I upload anything, even a small Whatsapp video, as scorz said, my download completely vanishes! This is pretty annoying and I don't remember it happening few months back.
-Some websites are not opening, some random websites nothing fishy or dirty...
تمت الموافقة على طلب وزير الاتصالات المهندس طلال حواط بالتنسيق مع وزير التربية الدكتور طارق المجذوب، بتجديد رفع السرعة وحجم الاستهلاك للاشتراكات التابعة للوزارة/أوجيرو وتخفيض الأسعار لشركات الإنترنت وشركات نقل المعلومات الخاصة لغاية 31/12/20
20 days later
Anyone on Ogero experience packet loss during peak hours and bandwidth throttling ? Because i have this problem and all the isp can tell everytime is that Ogero is having problems and fixing it.
Been having issues as well.
Well at least they're telling you there's a problem.
All I'm getting is "kel shi up 3ende, el meshkle men 3endak estez". Lovely
Yea I noticed today hasn't been stable like it usually is, sometimes pages take a while to load
I am getting high packets lost (50%) today at IDM (noon)
Hello,
Anyone knows if the gaming packages that other ISPs are offering are better than ogero's open speed? Like cyberia's gaming and there's this thglobal vision also. Anyone tried those?
mher11 wroteHello,
Anyone knows if the gaming packages that other ISPs are offering are better than ogero's open speed? Like cyberia's gaming and there's this thglobal vision also. Anyone tried those?
No. It's pretty simple, you want to game? Go for Ogero. If your line is stable enough you can request interleaving turned off for even lower ping.
a month later
For those who managed to get an IPv6 address, can you share your settings?
Whenever I enable it in my router, I never receive a public ip. I've tried both DHCPv6 and SLAAC, I don't know if there's other values I should tweak.
9 days later
Getting constant dsl disconnections on ogero from mazraa central 100 times per day if not more. Ill give them 1 month if nothing is solved. Will switch to 4g since no support provided.
potato wroteGetting constant dsl disconnections on ogero from mazraa central 100 times per day if not more. Ill give them 1 month if nothing is solved. Will switch to 4g since no support provided.
same issue in Jounieh. Though the 4g signal in my house is shit as well. If things don't improve I'll have to go back to Canada.
5 days later
mher11 wroteHello,
Anyone knows if the gaming packages that other ISPs are offering are better than ogero's open speed? Like cyberia's gaming and there's this thglobal vision also. Anyone tried those?
Don't go with thglobalvision, I switched over to them from sodetel 6 months ago, they were amazing until starting 1-2 weeks ago and they are now having the same problems I was with sodetel, crazy fluctuating pings to the adsl modem gateway and timeouts.
GeorgeN if you have ping issues to DSL modem - it is not thgv issue.
If you have problem with thgv - i can check that, send me trace please to 10.0.25.10 and i will check rest.
I dont exclude that Ogero(DSP) have congestion on your centrale, then doesnt matter where you go...
nuclearcat wroteGeorgeN if you have ping issues to DSL modem - it is not thgv issue.
If you have problem with thgv - i can check that, send me trace please to 10.0.25.10 and i will check rest.
I dont exclude that Ogero(DSP) have congestion on your centrale, then doesnt matter where you go...
Hi nuclearcat, it's not to my own dsl modem, but the modem gateway (192.168.99.1), fluctuating between 5ms, 250ms, and timeouts as so:

badping

Here is also 2 tracerts to 10.0.25.10:

tracert

It's very weird because I never had this issue until recently. Used to always have 60ms ping to europe on games, now it goes 150 - 300ms, then back to 60ms for a minute, then 150 - 300 for 20 seconds, back to 60 for 10 seconds, etc etc.

Thanks.
192.168.99.1 is BRAS on THGV side, so problem is between your modem and BRAS. Between BRAS and you following possible congestion points:
1)DSL modem (check link speed, might be speed dropping due noise, or might be some upload flood, i hope you modem have necessary counters)
2)Ogero network (prone to have congestion, especially at specific centrales)
3)THGV network (i have plenty of capacity there and monitoring this part)
4)BRAS load (also being monitored, lot of free CPU)

If you can tell me centrale, i will ask support if they have similar complaints, so we can ask Ogero to fix it.
nuclearcat wrote192.168.99.1 is BRAS on THGV side, so problem is between your modem and BRAS. Between BRAS and you following possible congestion points:
1)DSL modem (check link speed, might be speed dropping due noise, or might be some upload flood, i hope you modem have necessary counters)
2)Ogero network (prone to have congestion, especially at specific centrales)
3)THGV network (i have plenty of capacity there and monitoring this part)
4)BRAS load (also being monitored, lot of free CPU)

If you can tell me centrale, i will ask support if they have similar complaints, so we can ask Ogero to fix it.
Thanks for the feedback.

1)I checked the link speed several times, download is always 6 - 7.5mbps and upload 700 - 900kbps, while ping is still fluctuating a lot to 192.168.99.1 so i'm sure it's not an issue from link speed. Also I tried disabling internet on all devices except main computer, speed was full and ping issue was still there.

2) Most likely I believe it's Ogero network, I belong to Mansourieh centrale (I live right under the baladiyye). I guess I can call thgv support tomorrow

Thanks for the help : )