Feedback for Ogero

AVOlio wroteCheck again, it went back to normal.

This is bad.. I got used to the huge quota and now this!
A lot of people are still working remotely, they should have extended the offer, but as usual nothing nice in this country lasts.

Bahij.M wrote

AVOlio wroteCheck again, it went back to normal.

This is bad.. I got used to the huge quota and now this!
A lot of people are still working remotely, they should have extended the offer, but as usual nothing nice in this country lasts.

Exactly, I still can't travel and I'm working remotely. It's disappointing to see it's back to what they call " normal ".

Even worse, they don't have offers for A/VDSL above 200GB, only for fiber which doesn't make sense at all.

The quota is Doubled again on my end.

AVOlio wroteThe quota is Doubled again on my end.

Yea me too I just noticed

Double quota till September 30

Anyone else was without internet this morning ?
It seems the generators related to many COs are running out of fuel ?

DG wroteAnyone else was without internet this morning ?
It seems the generators related to many COs are running out of fuel ?

Imad Kreidieh wrote]Unfortunately, like many institutions in Lebanon, ogero is suffering a shortage of fuel supply to operate its generators. We are liaising with the ministry of energy to sort put the problem.

https://twitter.com/ikreidieh/status/1278178874837405697

Hello, Any one in Dawhet Aramoun, central Khaldeh having high VDSL Speeds? Ogero installed me Vdsl while im not eligible for it. Since 3 or 4 months till now. I'm still having same speed as i used to get on Adsl. I talked to them they said you're far from the central. Even though we have a cabinet here in our region a big one. They said maybe you're not related to this cabinet. So what should i wait for? When will i reach high speeds on Vdsl? Mr,Imad kreidieh once said that Vdsl speeds can reach up to 80Mbit. I'm having 13 max. Should we wait for another active cabinet or what? Or they have to install fiber to this cabinet in our area so we could get more Vdsl speed? Some explain please. Thank you.

I recently enabled ipv6 on my router, I did the http://test-ipv6.com/ the result was 10/10, ipv6 worked for maybe 2 hours then websites stopped loading or getting incomplete loading.
Did the ipv6 test again and this is the result I am getting

After many online research on the MTU issue, I found out that the PPPOE MTU max size on my router is 1492 (the max i can set it to) and Windows original Ethernet interface MTU size is 1500 so i changed the Windows MTU to 1492 and now ipv6 is working as it should but only on my PC, mobile phones attached to the router are not working with ipv6.

Contacted Ogero about this problem, they did many tests they are still looking for a solution and I also shared what I found with them.
Did anyone face this problem before?

Ramnesia wroteI recently enabled ipv6 on my router, I did the http://test-ipv6.com/ the result was 10/10, ipv6 worked for maybe 2 hours then websites stopped loading or getting incomplete loading.
Did the ipv6 test again and this is the result I am getting
https://i.imgur.com/zq8RydH.png
After many online research on the MTU issue, I found out that the PPPOE MTU max size on my router is 1492 (the max i can set it to) and Windows original Ethernet interface MTU size is 1500 so i changed the Windows MTU to 1492 and now ipv6 is working as it should but only on my PC, mobile phones attached to the router are not working with ipv6.

Contacted Ogero about this problem, they did many tests they are still looking for a solution and I also shared what I found with them.
Did anyone face this problem before?

That's very strange because IPv6 is working for me without changing anything on all devices.

Do you get a fixed prefix?

DjSam wroteDo you get a fixed prefix?

Can you explain what you mean?

my ipv6 prefix I got from Ogero changed every other day or so, as in it was dynamic and not fixed to my account

This has been solved I just checked

Kareem wrote

DjSam wrote

Kareem wrote
So I'm back to Beirut, I made some scripts to compare network download speed using Ogero network and VPN.

Check the video below:

https://www.youtube.com/watch?v=A0HoFF7wIrU

I'm in contact with Ogero support, hopefully they will log everything and rule out the issue.

Single connection speed locally is good :

https://i.gyazo.com/f06cfd3ebdf187f5eac34cd47a7aa5b0.png

To Europe, it's a different story :

https://i.gyazo.com/b1492ec6ad2fab4d76d9ec2a7d96b616.png

However, with VPN

https://i.gyazo.com/ec26e9b04232a94bc4bb2ce88194126d.png

I tried using Touch 4G hotspot and it's giving me excellent down speed to Europe as well.

Any update on that? did they try to fix it? or is it in place for consumption purposes?

Not fixed yet. No idea if they're working on it or not. They were surprised about it so I guess it isn't something they set on purpose.

Hello All, anyone living in dawhet aramoun taking from the cabinet after soussa restaurent the big one and having alot of disconnections in internet? They're barely giving the internet. They're saying fuel related. Any information about this? This problem is since like 3 weeks. Thank you

new_user wrote

Moudimadi wroteHello All, anyone living in dawhet aramoun taking from the cabinet after soussa restaurent the big one and having alot of disconnections in internet? They're barely giving the internet. They're saying fuel related. Any information about this? This problem is since like 3 weeks. Thank you

I am in that area and I'm having a terrible connection. The modem shows that the connection is up but actually there would be no connection. Its confusing because usually when there is no connection the modem shows that the connection is down. I thought there was a problem with my modem or some noise from my building cabling connections (interference or something like that). But according to what you are saying it seems I dnt have to do any debugging from my side.

I don't think there's a problem from your side. There is a problem in the cabinet im talking about. I'm calling ogero everyday. All they say is that they don't know when it will be fixed. They didn't give them date. They're just telling them day per day if the problem is solved or not. Till now it's not solved. Are you getting internet when electricity is on? On motor im sure you're not having internet. But when it's electricity are you getting internet? Today i talked to an engineer in Ogero. i told him that even if there is electricity i'm not having internet at home. He said there are these ports or dont know what that should be reset by ogero to get internet when there is electricity and he told me that he will tell the call centers about it. When they did reset the ports internet is working fine here. But i don't know when it will cut off suddenly. NB: This issue is since 3 weeks.