Hello guys,

So my line got recently upgraded, and i was expecting some lower speeds but i was surprised :D

anyways let me know what do you think about my new stats.

Ogero's test:



Actual Sync:



Anyways i will update you later about my speed
Mom wroteHello guys,

So my line got recently upgraded, and i was expecting some lower speeds but i was surprised

anyways let me know what do you think about my new stats.

Ogero's test:

https://imgur.com/dUokE6m.png

Actual Sync:

https://imgur.com/DwPaG5J.png

Anyways i will update you later about my speed
I’m relatively new to adsl modem figures,i started researching 2 weeks ago ,my line was updated last month from1 to 5mbps as well.

I learned that snr will go down when ur actual isp speed goes up ,so if ur current speedtest is more than 5mbps than ur figures r ok . But if these figures are on a 1mbps connection than they’re not so good.
Danny wrote
Mom wroteHello guys,

So my line got recently upgraded, and i was expecting some lower speeds but i was surprised

anyways let me know what do you think about my new stats.

Ogero's test:

https://imgur.com/dUokE6m.png

Actual Sync:

https://imgur.com/DwPaG5J.png

Anyways i will update you later about my speed
I’m relatively new to adsl modem figures,i started researching 2 weeks ago ,my line was updated last month from1 to 5mbps as well.

I learned that snr will go down when ur actual isp speed goes up ,so if ur current speedtest is more than 5mbps than ur figures r ok . But if these figures are on a 1mbps connection than they’re not so good.

I will have to check when i update my cycle!
the numbers on ogero's site are a rough approximation, sometimes a worst case scenario.
I got 13 mbps

with 12dB line attenuation you should be close enough to the centrale if you want to get VDSL. I would suggest asking for a VDSL feasibility test.
I will try to ask them later!!
9 days later
hi,
i have sodetel open speed, i reach 5mbps,snr between 10 and 8, but when the elevator turn on, the snr will be 0.2 -0.8 and the internet will disconnect till the elevator turn off
i change the cable from the phone box to my home, it about only 7 meter, and the cable is alone in the tube without any electric cable, the problem was resolve for 2 month, and now the same problem
someone suggest to buy a "battery backup" dc ups for the modem,
anyone know if this is a great idea?
semaan wrotehi,
i have sodetel open speed, i reach 5mbps,snr between 10 and 8, but when the elevator turn on, the snr will be 0.2 -0.8 and the internet will disconnect till the elevator turn off
i change the cable from the phone box to my home, it about only 7 meter, and the cable is alone in the tube without any electric cable, the problem was resolve for 2 month, and now the same problem
someone suggest to buy a "battery backup" dc ups for the modem,
anyone know if this is a great idea ?????
Same issues here and same things happening. This may help---I found out that if I connect on G.DMT my SNR stays stable between 22 and 25 and attainable speed between 5 and 6 mbps. However, when I connect on ADSL or ADSL2+, my snr rates drops between 9 and 11 and will now go down below 3 when the elevator runs although my maximum attainable speed approaches 7 (before falling when the elevator runs). I basically unchecked all the other connection on my modem and forced it to sync on g.dmt.

If you can't connect on G.dmt, see if you can call Sodetel and have them do it from their end.
xazbrat wrote
semaan wrotehi,
i have sodetel open speed, i reach 5mbps,snr between 10 and 8, but when the elevator turn on, the snr will be 0.2 -0.8 and the internet will disconnect till the elevator turn off
i change the cable from the phone box to my home, it about only 7 meter, and the cable is alone in the tube without any electric cable, the problem was resolve for 2 month, and now the same problem
someone suggest to buy a "battery backup" dc ups for the modem,
anyone know if this is a great idea ?????
Same issues here and same things happening. This may help---I found out that if I connect on G.DMT my SNR stays stable between 22 and 25 and attainable speed between 5 and 6 mbps. However, when I connect on ADSL or ADSL2+, my snr rates drops between 9 and 11 and will now go down below 3 when the elevator runs although my maximum attainable speed approaches 7 (before falling when the elevator runs). I basically unchecked all the other connection on my modem and forced it to sync on g.dmt.

If you can't connect on G.dmt, see if you can call Sodetel and have them do it from their end.


Okay, thank you
i will try it
xazbrat wrote
semaan wrotehi,
i have sodetel open speed, i reach 5mbps,snr between 10 and 8, but when the elevator turn on, the snr will be 0.2 -0.8 and the internet will disconnect till the elevator turn off
i change the cable from the phone box to my home, it about only 7 meter, and the cable is alone in the tube without any electric cable, the problem was resolve for 2 month, and now the same problem
someone suggest to buy a "battery backup" dc ups for the modem,
anyone know if this is a great idea ?????
Same issues here and same things happening. This may help---I found out that if I connect on G.DMT my SNR stays stable between 22 and 25 and attainable speed between 5 and 6 mbps. However, when I connect on ADSL or ADSL2+, my snr rates drops between 9 and 11 and will now go down below 3 when the elevator runs although my maximum attainable speed approaches 7 (before falling when the elevator runs). I basically unchecked all the other connection on my modem and forced it to sync on g.dmt.

If you can't connect on G.dmt, see if you can call Sodetel and have them do it from their end.
i try it, the snr will be 17, max speed 4 mbps
But also when the elevator turn on the snr will be 1, 0.2 then disconnected
semaan wrote
xazbrat wrote
semaan wrotehi,
i have sodetel open speed, i reach 5mbps,snr between 10 and 8, but when the elevator turn on, the snr will be 0.2 -0.8 and the internet will disconnect till the elevator turn off
i change the cable from the phone box to my home, it about only 7 meter, and the cable is alone in the tube without any electric cable, the problem was resolve for 2 month, and now the same problem
someone suggest to buy a "battery backup" dc ups for the modem,
anyone know if this is a great idea ?????
Same issues here and same things happening. This may help---I found out that if I connect on G.DMT my SNR stays stable between 22 and 25 and attainable speed between 5 and 6 mbps. However, when I connect on ADSL or ADSL2+, my snr rates drops between 9 and 11 and will now go down below 3 when the elevator runs although my maximum attainable speed approaches 7 (before falling when the elevator runs). I basically unchecked all the other connection on my modem and forced it to sync on g.dmt.

If you can't connect on G.dmt, see if you can call Sodetel and have them do it from their end.
i try it, the snr will be 17, max speed 4 mbps
But also when the elevator turn on the snr will be 1, 0.2 then disconnected
A question: when you changed the phone line, did you use regular phone line or something else? I changed the line from the electric room with UTP Cat6 and that made a huge difference since it is better shielded than normal phone lines. Also, I was forced to put the line externally since the cabling was a mess and I wasn't able to connect a line through the proper means which may have helped me, but I still hate it.
xazbrat wrote
semaan wrote
xazbrat wrote
Same issues here and same things happening. This may help---I found out that if I connect on G.DMT my SNR stays stable between 22 and 25 and attainable speed between 5 and 6 mbps. However, when I connect on ADSL or ADSL2+, my snr rates drops between 9 and 11 and will now go down below 3 when the elevator runs although my maximum attainable speed approaches 7 (before falling when the elevator runs). I basically unchecked all the other connection on my modem and forced it to sync on g.dmt.

If you can't connect on G.dmt, see if you can call Sodetel and have them do it from their end.
i try it, the snr will be 17, max speed 4 mbps
But also when the elevator turn on the snr will be 1, 0.2 then disconnected
A question: when you changed the phone line, did you use regular phone line or something else? I changed the line from the electric room with UTP Cat6 and that made a huge difference since it is better shielded than normal phone lines. Also, I was forced to put the line externally since the cabling was a mess and I wasn't able to connect a line through the proper means which may have helped me, but I still hate it.
yes i change the line to FTP Cable Shielded and i see a difference, but 2 months and the problem return
xazbrat wrote
semaan wrote
xazbrat wrote
Same issues here and same things happening. This may help---I found out that if I connect on G.DMT my SNR stays stable between 22 and 25 and attainable speed between 5 and 6 mbps. However, when I connect on ADSL or ADSL2+, my snr rates drops between 9 and 11 and will now go down below 3 when the elevator runs although my maximum attainable speed approaches 7 (before falling when the elevator runs). I basically unchecked all the other connection on my modem and forced it to sync on g.dmt.

If you can't connect on G.dmt, see if you can call Sodetel and have them do it from their end.
i try it, the snr will be 17, max speed 4 mbps
But also when the elevator turn on the snr will be 1, 0.2 then disconnected
A question: when you changed the phone line, did you use regular phone line or something else? I changed the line from the electric room with UTP Cat6 and that made a huge difference since it is better shielded than normal phone lines. Also, I was forced to put the line externally since the cabling was a mess and I wasn't able to connect a line through the proper means which may have helped me, but I still hate it.
I did that, and it's still happening. Seems as the (at least for me) when the DSL modulation type is ADSL2+, the problem seems to be happening externally from the building, not internally. I know that it doesn't happen on Sundays, for some strange reason. Something must not be running on that day to interfere with the phone line running to my building.
Anyone randomly losing authentication with the ISP's network lately ? When this happens the last modem led (Internet led) goes off for less than 1 minute.
DG wroteAnyone randomly losing authentication with the ISP's network lately ? When this happens the last modem led (Internet led) goes off for less than 1 minute.
Yup.
DG wroteAnyone randomly losing authentication with the ISP's network lately ? When this happens the last modem led (Internet led) goes off for less than 1 minute.
yes
Are you guys Ogero subscribers ? If yes, what plan are you subscribed to ?

I wonder if this has anything to do with the fact that Ogero inaugurated IPv6 2 weeks ago thus meaning someone working on the IP allocation/ DHCP, authentication, etc... really messed up or even if the problem is related to this article (as my problems started right at the end of June)
Three Arrests Made in Largest Hack in Lebanon's History
https://www.bleepingcomputer.com/news/security/three-arrests-made-in-largest-hack-in-lebanons-history/
It was later revealed in subsequent media coverage that the large ISP was state-controlled Ogero Telecom, where the hackers gained full control of the company's email system and would have been able to send messages posing as the company.
The hack was discovered by Ogero at the end of June, and the ISP notified Lebanese authorities about the intrusion into its system, which later led to the three arrests last week.
I have contacted Ogero several times on Twitter for the past 3 weeks and every time I get the same basic/lazy reply: "Sir, we've monitored your line and your stats are excellent, change you modem".

I reply saying that I know this already. I get the same problem with a different modem and it's not the DSL led on the modem (the one related to SNR, attenuation, etc....) that is going off. It's the Internet led that goes off and the modem logs show this

According to common sense and this website (scroll down to bottom of page): Technicolor Router Support
The problem described above only means ONE thing "PPP Link Down = The router has lost authentication with the ISP’s network".

So either they already know they have this problem and they are playing dumb to buy themselves time or they have no clue what's going on. Either way, I don't see this issue being resolved any time soon.
I've had the issue with PPP link down for the past 4, months. I doubt it has anything to do with the activation of IPv6.