andrew55 wrote@johnaudi wishful thinking i'd say! I highly doubt that. Since when does a Lebanese ISP offer "nice things" to its customers? Has an ISP ever called a customer and said we apologize for our mediocre service and for that we will give you free internet for a month? of course not.. My connection with IDM goes down to barely 1 mbps (from 4) at night and I just have to live with it. Just so they can have more customers and load the system without buying more bandwidth.
Do you think many ISPs do that? I know in USA you might stay off the grid for a weeks, until Comcast (for example) fix your connection.
And business-grade (and true business, not some semi-SOHO) connection in USA is even more expensive than in Lebanon.