the shipment was with China post, Apparently you can track the item on libanpost website, you can go to the "track&trace" and choose "Other" and enter the tracking number... most of the item i shipped didn't show up there, i got a "no data found". however, one particular item that cost around $140 did show up with a statement of "Item handed over to Customs for clearance".
The problem is that am very short on time, I tried to call them three already but got "all our lines are busy", so my units are being eaten by these hopeless calls! They don't have 24/7 support, so i can't call them when i return home nor on saturday since i leave home around 7am and return around 1pm . So email is currently the only efficient way of communication, am quite shocked that they replied to my initial email and where helpful. Now i sent them another email on where to pay the customs but didn't receive anything back....
The problem is that am very short on time, I tried to call them three already but got "all our lines are busy", so my units are being eaten by these hopeless calls! They don't have 24/7 support, so i can't call them when i return home nor on saturday since i leave home around 7am and return around 1pm . So email is currently the only efficient way of communication, am quite shocked that they replied to my initial email and where helpful. Now i sent them another email on where to pay the customs but didn't receive anything back....