LebGeeks

hussam

Member

Re: Feedback for VISP

rain doesn't affect fiber optic lines. ping to isp is under 10 ms anyway.

ballad

Member

Re: Feedback for VISP

who is up for some cs go?

nuclearcat

Member

Re: Feedback for VISP

I am working now on infrastructure to solve latency issues (it will take around 1 week of various changes and upgrades). Services might be down for broadband users for short periods.

hussam

Member

Re: Feedback for VISP

Thank you for keeping us up to date.

hussam

Member

Re: Feedback for VISP

Ping is great right now but speed is 2 to 8 kilobytes per second.
This is way too slow.

hussam

Member

Re: Feedback for VISP

Still some packet loss. Internet stops for few seconds every 20 minutes or so.
I can still ping  172.16.41.1 but nothing outside. It only lasts a few seconds.

nuclearcat

Member

Re: Feedback for VISP

I checked yesterday infrastructure, ran ping for 30 minutes, but gone to sleep so can't write info. Seems something local, might be wireless to your location or something else. I will check more.

hussam

Member

Re: Feedback for VISP

getting "503 Service Unavailable
No server is available to handle this request"
on http://tuxmachines.org/ but it opens fine with http://web-sniffer.net

hussam

Member

Re: Feedback for VISP

Getting very bad lag now during fights ingame when it needs more than 4 kilobytes per second. my speed now is very bad.

nuclearcat

Member

Re: Feedback for VISP

I will check it, but today we noticed Ogero doing load-balancing for uplink, and it affects latency.
But should not be 4kb/s, i hope this week i will get free time and we can troubleshoot live ur problem.

hussam

Member

Re: Feedback for VISP

My pppoe connection keeps disconnecting and redialing since 2PM

nuclearcat

Member

Re: Feedback for VISP

massive outages due lightening strikes

hussam

Member

Re: Feedback for VISP

oh, ok :) it's going to be a bad weekend

hussam

Member

Re: Feedback for VISP

bad latency right now ingame. (tcp port 2000).
occasional 2 second lags all day.

Edit: Seems fixed. thank you.

Last edited by hussam (December 4 2014)

hussam

Member

Re: Feedback for VISP

Internet was down for 40 minutes.

nuclearcat

Member

Re: Feedback for VISP

Today upgraded equipment to 10G. Should be better, we reached limits yesterday.

hussam

Member

Re: Feedback for VISP

Ping crossing 3000ms

[hussam@hades ~]$ ping google.com
PING google.com (173.194.32.104) 56(84) bytes of data.
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=1 ttl=52 time=2668 ms
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=2 ttl=52 time=2596 ms
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=3 ttl=52 time=2633 ms
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=4 ttl=52 time=3061 ms
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=5 ttl=52 time=3045 ms
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=6 ttl=52 time=2969 ms
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=7 ttl=52 time=2967 ms
64 bytes from mrs04s10-in-f8.1e100.net (173.194.32.104): icmp_seq=8 ttl=52 time=2907 ms
^C
--- google.com ping statistics ---
11 packets transmitted, 8 received, 27% packet loss, time 10008ms
rtt min/avg/max/mdev = 2596.911/2856.367/3061.865/179.614 ms, pipe 4

Direct ping to visp

[hussam@hades ~]$ ping 2.2.2.10
PING 2.2.2.10 (2.2.2.10) 56(84) bytes of data.
64 bytes from 2.2.2.10: icmp_seq=1 ttl=61 time=18.0 ms
64 bytes from 2.2.2.10: icmp_seq=2 ttl=61 time=39.1 ms
64 bytes from 2.2.2.10: icmp_seq=3 ttl=61 time=18.7 ms
64 bytes from 2.2.2.10: icmp_seq=4 ttl=61 time=41.2 ms
64 bytes from 2.2.2.10: icmp_seq=5 ttl=61 time=15.9 ms
64 bytes from 2.2.2.10: icmp_seq=6 ttl=61 time=6.47 ms
64 bytes from 2.2.2.10: icmp_seq=7 ttl=61 time=30.4 ms
64 bytes from 2.2.2.10: icmp_seq=8 ttl=61 time=12.8 ms
^C
--- 2.2.2.10 ping statistics ---
8 packets transmitted, 8 received, 0% packet loss, time 7006ms
rtt min/avg/max/mdev = 6.479/22.880/41.251/11.819 ms

Last edited by hussam (December 6 2014)

ballad

Member

Re: Feedback for VISP

my connection is stable

hussam

Member

Re: Feedback for VISP

my connection is stable

Are you on real IP?

ballad

Member

Re: Feedback for VISP

my connection is stable

Are you on real IP?

no

hussam

Member

Re: Feedback for VISP

real ip here. I have internet for 30 seconds then it disappears for 15 to 40 minutes. it's been like that for three days now.

hussam

Member

Re: Feedback for VISP

15 minute complete outage :)
traceroute suggests some local router malfunction?

hussam

Member

Re: Feedback for VISP

looks stable again.

hussam

Member

Re: Feedback for VISP

I almost have no connection still between 5PM and midnight.
My speed doesn't go over 1 kilobytes per second.

It look over 20 minutes to upload this screenshot from history console in online game.
It took over 15 minutes to open this page.
I'm not exaggerating. It is ever worse than I am describing.
It has never been this bad on real IP in the last four years.

Edit: This really really looks like an uplink congestion or some routers are full (congested) and not a bandwidth issue.

Last edited by hussam (December 9 2014)

FakeDsl

Member

Re: Feedback for VISP

Anyone can provide me with the contact numbers for VISP? I don't know, I felt like their website is outdated... 150 $ for a 512k speed sounds kind of old.