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#101 August 12 2014

nosense
Member

Re: Feedback for Cyberia

Abed-d wrote:

Its a Speedtouch ST516
Plan is 2  Mbps, 40GB
Modem stats for the DSL connection are as follows:
Link Information
Uptime: 0 days, 1:27:00
Modulation: G.992.3 Annex L Mask 1
Bandwidth (Up/Down) [kbps/kbps]: 254 / 1.019
Data Transferred (Sent/Received) [KB/KB]: 0,00 / 0,00
Output Power (Up/Down) [dBm]: 10,0 / 17,5
Line Attenuation (Up/Down) [dB]: 33,5 / 58,0
SN Margin (Up/Down) [dB]: 23,0 / 22,5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 19 / 0
FEC Errors (Up/Down): 366 / 22.876
CRC Errors (Up/Down): 4 / 10
HEC Errors (Up/Down): 1.047 / 2

your stats are all good I don't know what can be the problem , Although I can tell you one thing , Cyberia's support are useless , like any other isp support

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#102 August 13 2014

vegetaleb
Banned

Re: Feedback for Cyberia

Adsl 2mb is f**ed up, even direct link downloads are slow and before 11pm.
I downliaded the new Viperx rom for my htc M8 meaning 1.5gb, it took 4 hours to download while it used to be 2 hours. Download speed was very unstable fluctuating between 70 and 150kb/s using DAP.
Adsl in Achrafieh is a catastrophy these last weeks

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#103 August 22 2014

m.sabra
Member

Re: Feedback for Cyberia

is there any way to track cyberia  ADSL application online ?

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#104 August 25 2014

vegetaleb
Banned

Re: Feedback for Cyberia

Who got a positive answer for 4mb/s plan?

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#105 August 27 2014

aboulfouf
Member

Re: Feedback for Cyberia

vegetaleb wrote:

Who got a positive answer for 4mb/s plan?

I got one and started getting 4mb/s since first of August

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#106 August 27 2014

vegetaleb
Banned

Re: Feedback for Cyberia

They called me a 10 days ago to say that they don't know yet and they will call back by the end of this month,though she asked me which download pack I want, it would be crazy to not have at least 4mb/s in Sassine area

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#107 August 28 2014

sailor
Member

Re: Feedback for Cyberia

vegetaleb wrote:

They called me a 10 days ago to say that they don't know yet and they will call back by the end of this month,though she asked me which download pack I want, it would be crazy to not have at least 4mb/s in Sassine area

same here, but i called idm to ask about my 4mb she asked me to call back at the end of the month

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#108 August 28 2014

vegetaleb
Banned

Re: Feedback for Cyberia

Just received an sms that starting 1st september my line will be 4mbs 50gb  :)

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#109 August 29 2014

sailor
Member

Re: Feedback for Cyberia

vegetaleb wrote:

Just received an sms that starting 1st september my line will be 4mbs 50gb  :)

lucky you i hope i receive the same sms from idm soon!

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#110 August 30 2014

vegetaleb
Banned

Re: Feedback for Cyberia

I heard rumors that Ogero is starting to implement fiber optic cables in Beirut so we could have up to 100mb/s in 6 to 8 months!

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#111 August 30 2014

andrew55
Member

Re: Feedback for Cyberia

Wishful thinking!

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#112 September 2 2014

vegetaleb
Banned

Re: Feedback for Cyberia

Tried the 4mb/s today...WoW!
Download speed reached 440k/s with torrents :)

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#113 September 2 2014

ahk40a
Member

Re: Feedback for Cyberia

vegetaleb wrote:

Tried the 4mb/s today...WoW!
Download speed reached 440k/s with torrents :)

Which CO?

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#114 September 2 2014

vegetaleb
Banned

Re: Feedback for Cyberia

Sassine

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#115 September 3 2014

nosense
Member

Re: Feedback for Cyberia

anyone noticed 30 ms increase in ping ?

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#116 September 3 2014

andrew55
Member

Re: Feedback for Cyberia

check the IDM post.

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#117 September 5 2014

vegetaleb
Banned

Re: Feedback for Cyberia

After 11pm download speed is ridiculously 20 to 30kb/s in direct link downloads (didn't try with accelerator) torrents speed are half the max speed meaning 220k/s instead of 440k/s.
I wonder if its because of local bandwidth due to free download after 11pm or lebanese isp make things slower because its free quotas!!

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#118 September 8 2014

Johnaudi
Member

Re: Feedback for Cyberia

This is pretty much outrageous, my friend sent all the paper needed to sign up with Cyberia, it's been 4 months now and no internet came to him, we keep on calling them and they keep on saying "It's on Ogero's side, we sent it to the CO and they still haven't done anything".

What can I do to it? They keep on saying rescheduling since month 2.

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#119 September 8 2014

NuclearVision
Member

Re: Feedback for Cyberia

You need wasta. A friend of mine got internet in a couple of weeks, he had relatives inside.

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#120 September 8 2014

Johnaudi
Member

Re: Feedback for Cyberia

I got my internet in a week or two, but my friend is in the 4th month and counting - I don't have any kind of wasta, any ideas?

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#121 September 8 2014

NuclearVision
Member

Re: Feedback for Cyberia

Talk to them, with high tone. That's the only way. Make them think you will get the issue to managers.

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#122 September 9 2014

Johnaudi
Member

Re: Feedback for Cyberia

NuclearVision wrote:

Talk to them, with high tone. That's the only way. Make them think you will get the issue to managers.

Every time I speak with them, they tell me that "everything was sent to Ogero, we can't help you, it's from Ogero's side and it's their fault of you waiting".

So I called Ogero and they started cursing at Cyberia, they're ruining their reputation and there's nothing wrong from Ogero's side, they're not even responsible from what is actually happening, what Cyberia does is buys servers off them and that's it pretty much.

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#123 September 9 2014

elie212
Member

Re: Feedback for Cyberia

I Have two apartments and one office so i experienced the major Lebanese internet provider:
the below points are given according to sales services, after sales support, internet speed and credibility
IDM and Cyberia Same Company: 4/10
Terranet: 5/10
Mobi: 5/10
Sodetel: 7/10
Wise (moscanet sal): 8/10

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#124 September 10 2014

vegetaleb
Banned

Re: Feedback for Cyberia

Still can't fix the torrent download thingy, I tried limiting upload as down as 15k/s and download 380 instead of 440 but it still block all other internet use(browsing,android apps...).
Like if it closes all ports and let only the torrent port open, direct link downloads are also slowed down up to 30min after I close the torrent client!!!
It's like a huge power sucker :(

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#125 September 10 2014

hussam
Member

Re: Feedback for Cyberia

The upload and download rate aren't the bottleneck, vegetaleb.
What slows you down in this case is the number of open connections and even after you finish the download and stop seeding, many of those remote IP addresses will still be poking at your connection (hence the 30 minute slow down you are seeing).

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