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#1226 July 12 2015

makhoder
Member

Re: Feedback for Ogero

The first time I did was through email, but the recently they stopped answering me  but then I started through phones calls normally.
Who wants the email feel free to pm me, i dont know if i can share emails here...

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#1227 July 12 2015

hkbazzi
Member

Re: Feedback for Ogero

bro answer these questions dont leave any of them out
1. who are you with OGERO? Is Ogero ur ISP?
2. which email did u send it to was it helpdesk@ogero.gov.lb?
3. what are your pings to www.bbc.co.uk?

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#1228 July 13 2015

makhoder
Member

Re: Feedback for Ogero

hkbazzi wrote:

bro answer these questions dont leave any of them out
1. who are you with OGERO? Is Ogero ur ISP?
2. which email did u send it to was it helpdesk@ogero.gov.lb?
3. what are your pings to www.bbc.co.uk?

1. Yeah I am using OGERO
2. no it was not that email, it was the same email posted here to get router access
3. Now, depends on the routes but to bbc.co.uk i got 75 ms now, for 8.8.8.8 I got 54ms

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#1229 July 13 2015

hkbazzi
Member

Re: Feedback for Ogero

info@oger.gov.lb?

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#1230 July 13 2015

hkbazzi
Member

Re: Feedback for Ogero

hey guys just like to inform everyone out there, I sent 2 emails to ogero
1. info@ogero.gov.lb
2. helpdesk@ogero.gov.lb

the email contained the following message

"Hi I would like to turn off the Interleaving on my DSL 2mb plan. my dsl number is L******

Sent from Windows Mail"

They never replied but today (1 day later) i ran CS:GO and LoL pinged www.bbc.co.uk and my ping is now stable at 70ms. It dropped down to 62 for a while went back up.

I checked my modem's Stats and what i got is



interface    Received    Transmitted
    Data    Pkts    Errs    Rx drop    Data    Pkts    Errs    Tx drop
LAN2    665.77MB    8521311    0    0    716.12MB    10872044    0    0
LAN3    633.62MB    5262960    0    0    3.74GB    5626997    0    0
Garou    2.19GB    9639436    0    0    63.52MB    173920    0    0
INTERNET
Service    VPI/VCI    Protocol    Received    Transmitted
Data    Pkts    Errs    Drops    Data    Pkts    Errs    Drops
PVC:0/35    PVC:0/35    PPPOE    401.22MB    581839    0    0    61.07MB    516848    0    0
pppo3g        PPPOE    0KB                0KB           
ADSL
Mode:    G.992.5_Annex_A   
Type:    Fast
Line Coding:    Enable
Status:    Up
Up Time:    40826

    Downstream    Upstream
SNR Margin (0.1dB):    229    265
Attenuation (0.1dB):    330    195
Output Power (dBm):    17.5    12.0
Attainable Rate (Kbps):    10640    1177
Rate (Kbps):    2047    509
D (interleave depth):    1    1
Delay (msec):    0.92    0.24
Data Counter:    9513972

1958561


HEC Errors:    6    0
OCD Errors:    0    0
LCD Errors:    0    0
CRC Errors:    4    0
FEC Errors:    4    0


So for the guys who got a good SNR and Attenuation go ahead and do it, for those with the higher speed connections watch out. The quality of my line did drop but its more than good enough for a 2mb plan.



Cheers <3

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#1231 July 13 2015

Kazouza
Member

Re: Feedback for Ogero

Do you think my stats are good enough to disable it as well? Keep in mind I haven't received the 2mb update yet so I'm still at 1mb

DSL Type:    ITU-T G.992.1

Bandwidth (Up/Down) [kbps/kbps]:    242 / 1.003

Output Power (Up/Down) [dBm]:    11,8 / 15,6

Line Attenuation (Up/Down) [dB]:    31,5 / 63,5

SN Margin (Up/Down) [dB]:    27,0 / 21,4

Error Seconds (Local/Remote):    48 / -
FEC Errors (Up/Down):    5 / 53.183
CRC Errors (Up/Down):    0 / 113
HEC Errors (Up/Down):    - / 113 / 129

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#1232 July 13 2015

Ahmad Toutounji
Member

Re: Feedback for Ogero

I have 10 db downstream and 12 db upstream line attenuation
snr margin (down/up): 35.5 db , 22db
modulation : G.DMT are my line stats good (btw I have 2 mbps speed)

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#1233 July 13 2015

hkbazzi
Member

Re: Feedback for Ogero

Both of you guys have a good quality of a connection so yeah go ahead and do it email dem mofos

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#1234 July 13 2015

AVOlio
Member

Re: Feedback for Ogero

these are my stats.
can i do it too?
Link Information
           
Uptime:    3 days, 8:06:44
DSL Type:    G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:    1.198 / 25.388
Bandwidth (Up/Down) [kbps/kbps]:    509 / 2.046
Data Transferred (Sent/Received) [GB/GB]:    4,64 / 13,00
Output Power (Up/Down) [dBm]:    12,0 / 16,0
Line Attenuation (Up/Down) [dB]:    12,0 / 20,0
SN Margin (Up/Down) [dB]:    29,0 / 36,0
Vendor ID (Local/Remote):    TMMB / BDCM
Loss of Framing (Local/Remote):    0 / 0
Loss of Signal (Local/Remote):    131.074 / 0
Loss of Power (Local/Remote):    0 / 0
Loss of Link (Remote):    0
Error Seconds (Local/Remote):    131.097 / 0
FEC Errors (Up/Down):    25 / 1.135
CRC Errors (Up/Down):    0 / 0
HEC Errors (Up/Down):    0 / 0

By the way, SN margin and line attenuation,  when are they good ?
when they are low, or high?

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#1235 July 13 2015

Kazouza
Member

Re: Feedback for Ogero

hkbazzi wrote:

Both of you guys have a good quality of a connection so yeah go ahead and do it email dem mofos

Are you sure? Isn't my line attenuation bad at 63?

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#1236 July 13 2015

hkbazzi
Member

Re: Feedback for Ogero

Kazouza wrote:

Do you think my stats are good enough to disable it as well? Keep in mind I haven't received the 2mb update yet so I'm still at 1mb

DSL Type:    ITU-T G.992.1

Bandwidth (Up/Down) [kbps/kbps]:    242 / 1.003

Output Power (Up/Down) [dBm]:    11,8 / 15,6

Line Attenuation (Up/Down) [dB]:    31,5 / 63,5

SN Margin (Up/Down) [dB]:    27,0 / 21,4

Error Seconds (Local/Remote):    48 / -
FEC Errors (Up/Down):    5 / 53.183
CRC Errors (Up/Down):    0 / 113
HEC Errors (Up/Down):    - / 113 / 129



Yeah dont do it i misread the 63.5 dont do it u already have a lot of errors fec crc and hec

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#1237 July 13 2015

hkbazzi
Member

Re: Feedback for Ogero

AVOlio wrote:

these are my stats.
can i do it too?
Link Information
           
Uptime:    3 days, 8:06:44
DSL Type:    G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:    1.198 / 25.388
Bandwidth (Up/Down) [kbps/kbps]:    509 / 2.046
Data Transferred (Sent/Received) [GB/GB]:    4,64 / 13,00
Output Power (Up/Down) [dBm]:    12,0 / 16,0
Line Attenuation (Up/Down) [dB]:    12,0 / 20,0
SN Margin (Up/Down) [dB]:    29,0 / 36,0
Vendor ID (Local/Remote):    TMMB / BDCM
Loss of Framing (Local/Remote):    0 / 0
Loss of Signal (Local/Remote):    131.074 / 0
Loss of Power (Local/Remote):    0 / 0
Loss of Link (Remote):    0
Error Seconds (Local/Remote):    131.097 / 0
FEC Errors (Up/Down):    25 / 1.135
CRC Errors (Up/Down):    0 / 0
HEC Errors (Up/Down):    0 / 0

By the way, SN margin and line attenuation,  when are they good ?
when they are low, or high?



Ur line is fine do it,  not sure if other ISPs do it

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#1238 July 14 2015

nosense
Member

Re: Feedback for Ogero

AVOlio wrote:

these are my stats.
can i do it too?
Link Information
           
Uptime:    3 days, 8:06:44
DSL Type:    G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:    1.198 / 25.388
Bandwidth (Up/Down) [kbps/kbps]:    509 / 2.046
Data Transferred (Sent/Received) [GB/GB]:    4,64 / 13,00
Output Power (Up/Down) [dBm]:    12,0 / 16,0
Line Attenuation (Up/Down) [dB]:    12,0 / 20,0
SN Margin (Up/Down) [dB]:    29,0 / 36,0
Vendor ID (Local/Remote):    TMMB / BDCM
Loss of Framing (Local/Remote):    0 / 0
Loss of Signal (Local/Remote):    131.074 / 0
Loss of Power (Local/Remote):    0 / 0
Loss of Link (Remote):    0
Error Seconds (Local/Remote):    131.097 / 0
FEC Errors (Up/Down):    25 / 1.135
CRC Errors (Up/Down):    0 / 0
HEC Errors (Up/Down):    0 / 0

By the way, SN margin and line attenuation,  when are they good ?
when they are low, or high?

line attenuation lower better
SN margin higher better

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#1239 July 14 2015

djunited
Member

Re: Feedback for Ogero

how do i check for this guys? my connection would be perfectly stable and then just time out for about 10 minutes

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#1240 July 14 2015

nosense
Member

Re: Feedback for Ogero

This is what I got from cyberia when I requested to switch off interleaving, I have complained before about sometimes when I get a bad latency at night and it seems that it got better and it just happens for small amounts of time. However they said that interleaving would increase latency not decrease it.

Thank you for contacting Cyberia Support.

Please note that switching off the interleaving is not recommended as it increases the delay (latency) of your connection by up to 50ms, and this can adversely affect some delay-sensitive applications such as certain online games, which in your case is the main issue.

On the other hand, please be informed that the slowness issues and high pings you are experiencing are related to occasional saturation on a major transmission link in your area.

Unfortunately, no timeframe is specified for this issue, and currently we do not have control on it. Meanwhile, we are doing our best to minimize the impacts of this problem and hopefully these problems will be solved soon.

Moreover, we would like to inform you also that your account is already adjusted in a way to meet the best online gaming experience possible.

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#1241 July 14 2015

Kazouza
Member

Re: Feedback for Ogero

Is it possible to change my DSL type from  ITU-T G.992.1 to G.992.5 annex A? If it is then how?
(Technicolor TG582n)

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#1242 July 14 2015

makhoder
Member

Re: Feedback for Ogero

aliessayli2 wrote:

This is what I got from cyberia when I requested to switch off interleaving, I have complained before about sometimes when I get a bad latency at night and it seems that it got better and it just happens for small amounts of time. However they said that interleaving would increase latency not decrease it.

Thank you for contacting Cyberia Support.

Please note that switching off the interleaving is not recommended as it increases the delay (latency) of your connection by up to 50ms, and this can adversely affect some delay-sensitive applications such as certain online games, which in your case is the main issue.

On the other hand, please be informed that the slowness issues and high pings you are experiencing are related to occasional saturation on a major transmission link in your area.

Unfortunately, no timeframe is specified for this issue, and currently we do not have control on it. Meanwhile, we are doing our best to minimize the impacts of this problem and hopefully these problems will be solved soon.

Moreover, we would like to inform you also that your account is already adjusted in a way to meet the best online gaming experience possible.

A friend of mine got the same answer, even the same sentences when he asked IDM to do that....
Very weird

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#1243 July 14 2015

hkbazzi
Member

Re: Feedback for Ogero

thats bullshit

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#1244 July 14 2015

vengeance666
Member

Re: Feedback for Ogero

Kazouza wrote:

Is it possible to change my DSL type from  ITU-T G.992.1 to G.992.5 annex A? If it is then how?
(Technicolor TG582n)

Open CMD with Administrator privileges and then type what's written below:

telnet 192.168.1.254 (or whatever default gateway your router is set as.. you can check that in CMD by typing ipconfig /all )

user: [enter user]
password: [enter password]

xdsl debug multimode config=t1.413issue2+g992.5_annex_a

Usually 992.1 has better ping overall, but that's the case for me and some friends here but here's what you requested anyway.

Last edited by vengeance666 (July 14 2015)

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#1245 July 14 2015

hkbazzi
Member

Re: Feedback for Ogero

http://www.speedtest.net/my-result/4504635095         - Paris Server
http://www.speedtest.net/my-result/4504645762         - Beirut Server

All thanks to turning off interleaving

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#1246 July 14 2015

Kazouza
Member

Re: Feedback for Ogero

vengeance666 wrote:
Kazouza wrote:

Is it possible to change my DSL type from  ITU-T G.992.1 to G.992.5 annex A? If it is then how?
(Technicolor TG582n)

Open CMD with Administrator privileges and then type what's written below:

telnet 192.168.1.254 (or whatever default gateway your router is set as.. you can check that in CMD by typing ipconfig /all )

user: [enter user]
password: [enter password]

xdsl debug multimode config=t1.413issue2+g992.5_annex_a

Usually 992.1 has better ping overall, but that's the case for me and some friends here but here's what you requested anyway.

Thanks buddy, and assuming I want to switch back to 992.1, is the following correct?

xdsl debug multimode config=t1.413issue2+g992.1

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#1247 July 14 2015

AVOlio
Member

Re: Feedback for Ogero

Why does my ISP say that?
i am with ogero, shouldn't it say LibanTelecom?
4504966679.png

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#1248 July 14 2015

Ahmad Toutounji
Member

Re: Feedback for Ogero

hkbazzi I sent the emails(for the 2 of them) 24hours ago but nothing happened :s how many hours did you wait exactly

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#1249 July 14 2015

hkbazzi
Member

Re: Feedback for Ogero

a day it was done i suppose

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#1250 July 14 2015

NuclearVision
Member

Re: Feedback for Ogero

AVOlio wrote:

Why does my ISP say that?
i am with ogero, shouldn't it say LibanTelecom?
http://www.speedtest.net/result/4504966679.png

It seems that ogero is using some kind of satellite backbone.
I could be wrong however.

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