LebGeeks

trent

Member

Re: Feedback for Ogero

The Ogero monopoly has never been a healthy aspect of our telecom sector and information technology industry. It stifled innovation and growth, and brought us down from leaders in the region, in the mid and late 90's, down to the worse ranks globally. The monopoly needs to end whether by law or defacto through the actions of the private sector.
Government controlled electric & water utility has already brought us back to the dark ages. And now the same is happening in telecom. Lack of electricity can be dealt with at the small business and individual level, but telecom is more complex and costly. Starlink, OneWeb, Kuiper... will not be a replacement for stable wired connectivity any time soon.
IT services businesses and free lancers that can help restore our economy by bringing in foreign projects and money are at constant risk with Ogero's monopoly in place and connectivity in the hands of a few corrupt politically motivated workers' union leaders.

nuclearcat

Member

Re: Feedback for Ogero

Starlink, OneWeb, Kuiper... will not be a replacement for stable wired connectivity any time soon.
I can tell you - worse, they are strictly forbidden and there is heavy fines for using them.

Moudimadi

Member

Re: Feedback for Ogero

Hello, Ogero is not working in dawhet aramoun area. No landlines and no internet. Anyone from that area can confirm that? Thank you

chaosn

Member

Re: Feedback for Ogero

Hello, Ogero is not working in dawhet aramoun area. No landlines and no internet. Anyone from that area can confirm that? Thank you

Same here in Bchamoun Madaress, Ogero no landline and internet, and the same for Touch and Alfa no internet.

GeorgeN

Member

Re: Feedback for Ogero

No landline and no internet in Mansourieh area either. ISP says it's a kahraba issue from the centrale (they won't turn it on). Anyone know an affordable replacement for DSL that doesn't shut off whenever they feel like it?

DNA

Member

Re: Feedback for Ogero

Another thing, Ogero is critical public utility + monopoly. At one side working in such government enterprise has very big benefits for employee, but some days like now - it comes as big disadvantage.
Because in many countries, critical public utility(telecom, fire department, government medical workers, police) + govt monopolies by laws are not allowed to strike and disrupt services, this is criminal act.They can submit resignation letter only.

Exactly! this shouldn't even be a lawful strike in the current situation everybody is suffering not just them, taking everyone hostage for is not lawful in any semi decent country like you mentioned. funny thing if I am not mistaken they will still get paid their salaries for this period no fs given which is also bs, but what would I expect

Viper2k

Member

Re: Feedback for Ogero

After receiving the modem from July, today on September 28 they came near the house and activated my service.

It's really a disappointing start after moving from a self-ISP.

Otherwise, it seems a good stabled internet connection.
(Bchamoun, Maderris)

skippy

Member

Re: Feedback for Ogero

Interesting. I’m subbed to the Ogero Unlimited OS Package, shows now it’s actually OS till 800 GB then it’s capped at 4 Mbps on the app.

Last edited by skippy (October 11 2022)

Mayyad

Member

Re: Feedback for Ogero

Interesting. I’m subbed to the Ogero Unlimited OS Package, shows now it’s actually OS till 800 GB then it’s capped at 4 Mbps on the app.

https://i.ibb.co/6sRCPcb/1-EC91-EA0-5393-4-B82-8-B93-57113-BB054-AB.jpg

yes, also on my account.

Kareem

Member

Re: Feedback for Ogero

What's going on with Ogero lately? It's been 10 days and the browsing is laggy AF... I need to use a VPN in order to browse without having to refresh the page couple of times...

yasamoka

Member

Re: Feedback for Ogero

What's going on with Ogero lately? It's been 10 days and the browsing is laggy AF... I need to use a VPN in order to browse without having to refresh the page couple of times...

Same here, and that's on fiber.

HzSamer

Member

Re: Feedback for Ogero

Does anyone have slow download problems with Ogero? This is my second day and the download speed barely hits 2mbps.
Upload and ping are not affected at all.
I tried two different modems and it's the same. I'm on VDSL Mazraa central.

m0ei

Member

Re: Feedback for Ogero

I'm having the same issue, I asked them to upgrade me to VDSL, they kept me on ADSL2+ and the internet speed dropped to 0.5mbps.. I emailed them and contacted them, they're still looking into it, today the speed went up to 2mbps (no more jitter, and better ping). It is still ridiculous, but I'm still waiting for them to fix it.

Do not ignore it, their support is horrible, so you will have to contact them multiple times. Also check your landline number, is it down? mine is still down.

Last edited by m0ei (January 16)

mikasa

Member

Re: Feedback for Ogero

I'm having the same issue, I asked them to upgrade me to VDSL, they kept me on ADSL2+ and the internet speed dropped to 0.5mbps.. I emailed them and contacted them, they're still looking into it, today the speed went up to 2mbps (no more jitter, and better ping). It is still ridiculous, but I'm still waiting for them to fix it.

Do not ignore it, their support is horrible, so you will have to contact them multiple times. Also check your landline number, is it down? mine is still down.

Hi, even if my speed tops at 7mbps, i can still ask them to upgrade to vdsl and helps improve the speed? thanks

agdroubi

Member

Re: Feedback for Ogero

I'm having the same issue, I asked them to upgrade me to VDSL, they kept me on ADSL2+ and the internet speed dropped to 0.5mbps.. I emailed them and contacted them, they're still looking into it, today the speed went up to 2mbps (no more jitter, and better ping). It is still ridiculous, but I'm still waiting for them to fix it.

Do not ignore it, their support is horrible, so you will have to contact them multiple times. Also check your landline number, is it down? mine is still down.

Hi, even if my speed tops at 7mbps, i can still ask them to upgrade to vdsl and helps improve the speed? thanks

You should be within 1km to the centrale. Most probably you are farther than that.

GeorgeN

Member

Re: Feedback for Ogero

Hello guys, just wanted to ask a few questions regarding Ogero. Do they suffer packet loss while gaming from 7pm - 11pm. How's the FUP on their unlimited packages? Also, do you guys recommend any specific ADSL package? (I'm too far for VDSL, speed syncs at up to 14mbit). I've been having horrible experiences with all private ISPs.

mikasa

Member

Re: Feedback for Ogero

i subscribed to the limited 300mbps 400gb 2 months ago just to see the max speed i can get, i got between 5 - 7, this month i changed the plan to the unlimited 8, and of course there must be a ba3sa somewhere. why thery are hiding this info why i didnt hear about this before.

Salloum

Member

Re: Feedback for Ogero

i subscribed to the limited 300mbps 400gb 2 months ago just to see the max speed i can get, i got between 5 - 7, this month i changed the plan to the unlimited 8, and of course there must be a ba3sa somewhere. why thery are hiding this info why i didnt hear about this before.

https://test-123.s3.fr-par.scw.cloud/Fi … gov.lb.png

To be fair, most unlimited plans anywhere in the world are subject to FUP. Just out of curiosity though, why would you need more than 20GB bandwidth per day?

mikasa

Member

Re: Feedback for Ogero

To be fair, most unlimited plans anywhere in the world are subject to FUP. Just out of curiosity though, why would you need more than 20GB bandwidth per day?

Big family and TikTok/yt/insta even though I was throttling their speed we exceeded the 400 gb last month

yasamoka

Member

Re: Feedback for Ogero

To be fair, most unlimited plans anywhere in the world are subject to FUP. Just out of curiosity though, why would you need more than 20GB bandwidth per day?

4 members in household, 1-2 constantly streaming video. Easily do 25GB+ per day.

GeorgeN

Member

Re: Feedback for Ogero

i subscribed to the limited 300mbps 400gb 2 months ago just to see the max speed i can get, i got between 5 - 7, this month i changed the plan to the unlimited 8, and of course there must be a ba3sa somewhere. why thery are hiding this info why i didnt hear about this before.

https://test-123.s3.fr-par.scw.cloud/Fi … gov.lb.png

Lol. To be honest at least they are specifying somewhere the actual throttling details. I had a cybersmart package with Cyberia and it was always max 2mbit regardless of ever using the internet, haha. I know Cyberia has a net addict unlimited package but you'll want to check the FUP details on that as they don't mention it anywhere.

okdemarito

Member

Re: Feedback for Ogero

in my house we have the unlimited upto 800gb then caps at 4mbps plan
we once hit the 800gb and the internet was trash after that
allday everyday netflix, disney+ 24/7 + gaming+ torrent dowload/streaming
im contacted them today for vdsl i am 1km from the central i get about 10mbps (Ras El Nabaa is a very trash central) and upload speeds 70kbps

will vdsl  fix upload speeds?

Last edited by okdemarito (March 12)

okdemarito

Member

Re: Feedback for Ogero

https://www.speedtest.net/my-result/d/1 … 6082004939

Naimoest

Member

Re: Feedback for Ogero

in my house we have the unlimited upto 800gb then caps at 4mbps plan
we once hit the 800gb and the internet was trash after that
allday everyday netflix, disney+ 24/7 + gaming+ torrent dowload/streaming
im contacted them today for vdsl i am 1km from the central i get about 10mbps (Ras El Nabaa is a very trash central) and upload speeds 70kbps

will vdsl  fix upload speeds?

Hey , I was using adsl2+ with the same bundle as you and I was getting 11mbps download and 2mbps upload,  switched to vdsl last week central(Akkar,Halba) and I'm getting 40-50mbps down and 8mbps up so I noticed that download and upload has increased both 4times it's means if you switch to vdsl the upload speed with be x4 faster than before means you will gets 2-3 mbps upload, and your problem may be from the modem itself and by switching to VDSL you will buy a new modem and the problem will be solved , and if not try so call 1515 and don't call them once or twice call them as must as you can to get that problem fixed sooner .

fadijm

Member

Re: Feedback for Ogero

I have two telephone lines for my house. I used to get 30 mbps down and 6 up on one of my lines and on the other i just got an 6 mbps unlimited package as back up. When it started to rain the download speed went all the way down to 0-1 mbps but the upload stayed the same( I am taliing about the first line 30 mbps). I requested for ogero to send someone to check the box outside my house if it has any faults. They told me it is because of the internal cabling of the house which is odd my house is very new. I complied and changed the entire wiring of the house with better quality cables. I spent about 300 dollars to fix this damn mess and the issue persists. I got three certified electricians to check the voltages and everything and they confirm it is not myside that has an issue. I contacted ogero and they said that there is nothing they can do. I have been reading similar cases on this forum and on ogeros twitter page and it seems they is something happening that they are disclosing. They easily blame the house infrastructure. But they do not know that i have capital to pay for maintenance for my house. The second line works normally and i changed the package for it but the other one had better speed.

Last edited by fadijm (March 18)