I guess this was to happen, eventually.

After nearly 5-6 months of being a proud WISE customer (WISE BOX) , linked to the fiber line 24/7 and latency 180-220ms all day long ... sh!t happened.

It began Friday evening. Slow speed on browsing and stutters (worse than lag) on GARENA. So i do a trace route only to find out that I have been routed to the stupid flagtel satellite backbone with latency going up to 400-500. More than that, my download speed got down to 1KB/s starting 11:01PM and until 8:01AM (I'll leave you to guess why this specific time). - EVER SINCE FRIDAY!!!

Calling this crap support team is one of the worst things I had to deal with in my life. I think I wasted around 20-30 calls since Saturday and their assistance just goes from bad to worse. "bta3rif l daght 3al chabake..." "are you sure of your signal !?!?!??! maybe there is interference"... and all kinds of excuses.

Whatever you tell them they reply with "we did some tests on your connection and we noticed you have been downloading a lot over night". BINGO.

Anyway the short of the story is... right now I have one of the worst internet in the country. My ping to wise is 20-30 ms as usual, no timeouts, no packet losses... but to try to make them realize the problem is on their end is a pretty hard thing to do. I just dont understand why they "cant switch me back to the fiber line right now" wala 7atta in the upcoming days with NO REASON given.

Padre, Halo.. what is your connection status atm ?

Look how funny this trace route is.. LEBANON --> USA --> UK.

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms WizaRd.mshome.net [192.168.0.1]
2 27 ms 28 ms 36 ms host-ip1-215-249-89.wise.net.lb [89.249.215.1]
3 * 30 ms 42 ms host-ip21-220-249-89.wise.net.lb [89.249.220.21]

4 41 ms 36 ms 27 ms 172.16.30.33
5 433 ms * * so-4-0-1-cjr01.nyc005.flagtel.com.144.216.62.in-
addr.arpa [62.216.144.105]
6 411 ms 419 ms 426 ms ge-1-2-0.0.pjr01.nyc005.flagtel.com [85.95.25.11
0]
7 431 ms * 427 ms so-0-0-0.0.pjr01.ldn001.flagtel.com [85.95.25.5]

8 419 ms 449 ms * so-1-0-0.0.cjr03.ldn004.flagtel.com [85.95.25.14
]
9 * 438 ms 419 ms bbc-gw1-linx.prt0.thdoe.bbc.co.uk [195.66.226.10
3]
10 424 ms 426 ms 426 ms 212.58.238.133
11 419 ms 418 ms 420 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

P.S: I'm applying for Blink's 512K next month when it gets to my area. Maybe some decent latencies bala terbi7 jmileh.