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  • Warning about Sodetel FAKE Unlimited Package!

Dear fellow net warriors. I would like to enlighten you about the great and glorious sodetel unlimited 256KB dsl package. I have been using it for the past 3 month and every month and after i recharge my account the speed gets extremely low (8kb/second and latency 1500ms to google.com) and after i call their "PRO" tech support (They dont know what Fast path is) they say that im in the Abuse List and nothing can be done, and after i ask them "le 2ade 3amel download ma ba3dne msharaj jdeed?" they reply by 200 MB ! LOL! And still they wont do anything about it, i contacted the "UBER" sales department they stall and stall me, boukra min zabit w bouka w boukra. This month i have been like this for 7 days, its my last month with them, my friend is facing the same problem so its not just me! SO IM WARNING YOU NOT TO USE THIS ISP THEY ARE THEIVES, YES THEIVES!

You have been warned...
thanks for the heads up , we have been discussing this issue for some time here but we would surely like this personal experience , well most of the ISP's are not giving us the "FUP" ( fair usage policy) rules .

Sandro i urge you to introduce yourself in the proper part of this forum and thank you, you are welcome here.
I am pretty sure we have big-brain hackers in Lebanon. How about they launch attacks on those companies advertising "unlimited" just to steal your money?

If we do not do anything, nothing is going to improve. I know that people can't boycott because they will loose access to internet, but causing those companies some headache maybe will change things. (I am talking big scale operations)
thats a lovely dream i wish it can be done but i for example am not ready to stop my internet connection whatever the speed is regardless of the fup :P will i hold you down :P
Hello Hello. Guys, you buy 256Kbit/s unlimited account which cost $35.99 and go and read on government websites, how much is a price for internet for ISP. Just as a tip, Ogero will sell it around ¬$1200 per 1Mbit/s, and DSP also will take $300-$600 per each Mbit to deliver to ISP location. Plus Ogero will take some fee to deliver it to your DSL. Use your calculator, your DSL, if it is dedicated bandwidth should cost not less than $300-$400.
So do you think you can download how much you want and this 256K dedicated only for you?

But no problem, open war at ISP, make them angry, they will make ALL quota accounts, raise prices, and make extra usage at end of the month to be paid. What you prefer- slow internet, or to have bill $1000 at end of month?
im with sodeltel and i get the unlimited after 11.
i wanted to get the unlimited account but the girl said you should not download tooo much !
i was like WTF ! how can it be unlimited and say dont dl too much !
so yeah these unlimited dl packages are a joke
GN90 wroteim with sodeltel and i get the unlimited after 11.
i wanted to get the unlimited account but the girl said you should not download tooo much !
i was like WTF ! how can it be unlimited and say dont dl too much !
so yeah these unlimited dl packages are a joke
Listening to girls can usually get you into trouble (from my humble life experience).
nuclearcat wroteHello Hello. Guys, you buy 256Kbit/s unlimited account which cost $35.99 and go and read on government websites, how much is a price for internet for ISP. Just as a tip, Ogero will sell it around ¬$1200 per 1Mbit/s, and DSP also will take $300-$600 per each Mbit to deliver to ISP location. Plus Ogero will take some fee to deliver it to your DSL. Use your calculator, your DSL, if it is dedicated bandwidth should cost not less than $300-$400.
So do you think you can download how much you want and this 256K dedicated only for you?

But no problem, open war at ISP, make them angry, they will make ALL quota accounts, raise prices, and make extra usage at end of the month to be paid. What you prefer- slow internet, or to have bill $1000 at end of month?
Yes, you got the bull by his balls - these guys are driving in the wrong lane which surely brings to a place they do not except to arrive at :)
Xsever wroteI am pretty sure we have big-brain hackers in Lebanon. How about they launch attacks on those companies advertising "unlimited" just to steal your money?

If we do not do anything, nothing is going to improve. I know that people can't boycott because they will loose access to internet, but causing those companies some headache maybe will change things. (I am talking big scale operations)
1. I am pretty sure you have not.

2. Wanna try with us ?

3. If you do something wrong, nothing is going to improve either.

4. Denys, I thought we have the worst support in Lebanon (till I read this)

5. Still I agree that Sodetel are crappy people, who respond really slowly and have a lot of bureacracy burden that makes their customers
suffer. With the power given to me by myself I sentence them to smelling my socks till officially pronounced half-dead.
teodorgeorgiev wrote1. I am pretty sure you have not.

2. Wanna try with us ?

3. If you do something wrong, nothing is going to improve either.

4. Denys, I thought we have the worst support in Lebanon (till I read this)

5. Still I agree that Sodetel are crappy people, who respond really slowly and have a lot of bureacracy burden that makes their customers
suffer. With the power given to me by myself I sentence them to smelling my socks till officially pronounced half-dead.
You are pretty sure I don't have what? Big brains? HAHA. I really like how you took my post seriously. Something has to change, but of course not that way. I thought I'd get some people excited and see their reactions.

They (Sodetel) lure people with "unlimited" then they say there is the FUP. You are winning, but from your own pocket.

And I totally agree with you on #5.

Cheers,
[Dream]Let's just hope that in the upcoming government we will have a minister of telecommunications who has suffered from Lebanon's internet himself and coming to make a change :D [/Dream]
Politics is like a beauty contest - you won't see the most beautiful girls there.

Means - yet another incest-sick b*stard will sit in the Ministry Chair.
nuclearcat wroteWhat you prefer- slow internet, or to have bill $1000 at end of month?
i prefer to have what the isp is making me expect.
if they want to provide slow internet, fine, but let them say so.
if they want to charge me 1000$ for a good service, fine, but let them say so.
battikh - they mention it on website.
"* Fair Usage Policy applies. "
For me it is clear what it means. But for most of customers not.

Bad thing - they don't explain at all what is it, and why it is.
At same time i support, that Fair Usage police cannot be explained in way "how much MB i have". In some case it is automatic calculation depends on many numbers and usually not fixed value.
we always return to the FUP ;) once the ISP(s) declare there FUP(s) all will be much clearer
I don't think an ISP should explain everything word for word. Fair usage policy is common sense. FUPs are already clear enough. Don't download too much is little time or at least don't download too many stuff you don't need. Does a person really need to download another cracked version of photoshop every day?

Saying an ISP does specify how much bandwidth I am allowed per month doesn't mean a FUP cannot be enforced and it is not an excuse to download 2GB of stuff you don't need every day.

To be honest, I am very happy with VISP at the moment. Their phone support is very calm and friendly. I called them Friday evening the 2nd of October so they can come install a connection for me. They came the next day early in the morning and installed the connection. They were very professional and that is what I really care about. Another ISP would have made me wait another day.
hussam wroteFair usage policy is common sense. FUPs are already clear enough.
it is for you an me. but is everyone into IT? yu have customers like...well, my parents... do you think my parents can make the difference between what takes 1mb and what takes 100mb? what behaviors takes lots of bandwidth, which doesn't, ...
they should at least make a simple way to monitor your quota, a widget or something.

hussam wroteSaying an ISP does specify how much bandwidth I am allowed per month doesn't mean a FUP cannot be enforced and it is not an excuse to download 2GB of stuff you don't need every day.
you're free to use what you buy the way you want. imagine if you buy a car, and it's limited to 20km per day, because you don't need to drive more than that.
or you buy a dvd that self destructs after you watch it, coz who needs to watch the same movie 10 times?
or your phone communications end automatically after 2 min, coz you don't need to talk more than that.
you're free to use the services you apply for the way you want, if you need it or not.
i'm not saying that FUP should not be there, i'm just saying that "we don't need to download that much" is not an argument.

if you just want to do what you need, then just feed on bread, rice and water, you don't need to eat fancy stuff, and that's not to talk about chocolate, chips, chewing gums, ... which are totally useless. shame on people who eat these stuff.
I'm not an IT person. ;)
Even if your parents can't tell if they're using a lot of bandwidth or not, chances are they aren't using much bandwidth anyway. I doubt they are downloading warez and similar stuff. People who download 24/7 are people who know what 1MB and 100MB mean.

If they actually do give you a monthly quota, it'll be far less than what you might expect. FUP is a dynamic system. It takes many factors such as overall usage of capacity of the ISP. If everyone uses too much bandwidth, they start penalizing people. If very little total bandwidth is being used, they will be more lenient on particular users.
battikh wroteyou're free to use what you buy the way you want. imagine if you buy a car, and it's limited to 20km per day, because you don't need to drive more than that.
If you RENT a car - it is like that. And end-user account is indeed is not full price of all this bandwidth.
If you BUY car (buy dedicated connection and bandwidth from Ogero, 256K will cost $10000 bucks and more, because TRULY DEDICATED is extremely expensive) - you can drive it how much u want.
i'm not saying that FUP should not be there, i'm just saying that "we don't need to download that much" is not an argument.
It means something different. This unlimited package suits normal family that browse facebook, upload few photos, send few e-mails. Thats it. If you are bandwidth hungry geek - be ready to pay real price for your needs in Lebanon. Or make someone pay them (use employer corporate bandwidth, as many doing).
And don't expect ISP will just cancel FUP. They are doing business, not charity.

If you think it is wrong, try to come with big bag to smorgasbord, and try to put stuff there and try to leave restaurant with all this :-)