nuclearcat wroteXannax, i just monitor account few times, you have torrents running 24/24, and bandwidth is constantly full.
Do you expect good quality while you use your bandwidth 100%?
Torrents are scheduled to run after 12pm until 10am (and weekends). We don't use them during the day. We absolutely don't have them running 24/24. We also tried stopping the torrents totally for a few days to see if it did change anything (it didn't).
I should note out that I was promised "real" unlimited and not "fair usage" unlimited, so torrents at night should not impact bandwidth during the day.
Furthermore, I often work at night, in which cases I turn off the PC we use for torrents. I can't count the number of times where I am alone in the office, just my pc connected, just firefox open (nothing else), and not a shred of connection available, not being able to check emails or send a file.
I have recorded accounts and screenshots of me pinging google at 3am without any pingback, when there is only me, the linux prompt, and the router. Nothing else (I have sent this report to
support@visp.net.lb to which they answered absolutely nothing, total silence...four different times). In fact I have a whole folder of pinging screenshots, from different PCs, pinging different servers, in different contexts, at different times, running for hours with no answer.
The router is protected with a password and the log shows no suspicious activity of any sort, so I don't think anyone is stealing our bandwidth (and I pity the person who would).
[edit] just for info, I should point out that today is ok (and that mainly the last few days it has been a bit better, I am even able to do a google image search).