Feedback for VISP

invalid-user-43 · 2008-09-23T12:31:06+00:00

Oi' I'm thinking of subscribing to a 256K account with VISP. Main appeals to me are : * The gaming zone (supposedly with <100ms latencies for private...

hussam

Is UDP port 7777 blocked? I cannot connect to planeshift.

ballad

all isps have improved but visp
pings are horrible

just measured this

hussam

I think eventually everyone will have to switch to ADSL

rolf

VISP is still using satellite links it seems.

PS: or maybe your link is over-shared.

hussam

But from personal observertion, there are times when the wireless signal is problematic and I had to call them a week ago again but they fixed it again. They seem to be fixing problems when I call them or go to their office so I am happy.

ballad

hussam wroteI think eventually everyone will have to switch to ADSL

the problem is that i can't get a landline and visp is monopolizing that market

hussam

ballad wrote
hussam wroteI think eventually everyone will have to switch to ADSL
the problem is that i can't get a landline and visp is monopolizing that market

Same here. Not getting a landline is my problem.

ballad

classic friday night connection

hussam

Things have taken a turn for the worst the last week or so.

hussam

anyone else having random drops in connection? ping is stable ~115 but connection stops randomly every minute or two for a few seconds.
traceroute stops after globalproof.

hussam

Well something is happening. at 12:15 noon every day, one big spike happens. then another one at 14:15 (I am guessing scheduled change in QoS?). then by 4PM, connection actually starts stopping completely (now just slowing down).
No browsing or anything for a whole minute every 5 minutes or so (ping to 2.2.2.10 is still under 10ms all the time).

ballad

I feel them too and more frequently

hussam

traceroute to google.com (74.125.132.139), 30 hops max, 60 byte packets
 1  172.16.41.1 (172.16.41.1)  12.774 ms  15.796 ms  23.078 ms
 2  rev-153-8.globalproof.net (194.146.153.8)  23.123 ms  23.111 ms  23.908 ms
 3  rev-153-7.globalproof.net (194.146.153.7)  23.031 ms  23.039 ms  23.060 ms
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *

This happens for over 30 seconds almost every other minute now. It started happening after the 5 hour outage on the 3rd of this month.

Edit: well it lasted till 4:15PM today...

hussam

Now the outages are 2 minutes long. one minute internet. two minutes no internet.

rolf

Ping terrors and two minute outrages...

Be patient with VISP at this time, they use wireless (and satellite) links so they are affected by the weather.

ballad

yep, I had a very bad ping for 2 days and today my provider seems to have fixed it

hussam

rolf wrotePing terrors and two minute outrages...

Be patient with VISP at this time, they use wireless (and satellite) links so they are affected by the weather.

Nope. no satellite links. ping is 70 to 110ms at the worst. 60s during off hours.
Something must be malfunctioning in their routers are the very least.

Actually during bad thunderstorms, the connection is better since the load decreases.

VISP doesn't use satellite. They are completely legal now.

Edit: Again, my ping is really good. mostly stable at 70s. The internet just stops every other minute.

The next step in the traceroute is the router with the ip 1.0.0.0 so I am guessing that router is having problems.

Edit (20140314) Again, same time today.

ballad

my ping at 2.2.2.10 is hideous with a 500ms average
what could be the problem?

hussam

no idea. no internet for one minute at a time here.

Yeah, i will call them tomorrow. one minute lags is a lot. I am losing a ranking in my online game because of it.

ballad

I guess that the problems appeared since the last storm a couple of days ago.
It was great for a couple of month

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