so far it's good, more flexible than the regular Audi app. All the changes you make on the app are instant but it still needs some work. There's a loans feature that's coming soon. they claim 24/7 support but I haven't tried calling after working hours and the chat support still doesn't work. I was able to fix a name spelling error in a phone call and the changes were applied in ~15 mins.. so just use your passport for KYC if you want to avoid this.
Audi takes a 1.5% fee with USD online transactions basically if you're paying for your subscriptions or buying stuff keep that in mind. (all banks do this but I'm not sure what the fees are with each bank)
If you're using your card internationally on ATMs/POS I don't know what the fees are yet.
It's definitely better than OMT and the other options.. If it gets adopted by the mass you can do money transactions with your friends like cashapp or venmo
They can also do fun stuff with this like add cashback or miles or some type of rewards system
samer wrotejaqen h'ghar wroteHi, I recently switched to Neo by Bank Audi the fees are 2$ per month and no withdrawal fees + you get 2 accounts USD and LBP and you can exchange money between them and deposit/withdraw cardless if you want.
It's a Digital Bank, I've only seen this concept in different countries but definitely check it out. no need to visit any branch for anything it's all on the app.
Thanks for sharing. It's nice to see a relatively "modern" banking service in Lebanon. What has been your experience with it so far? Any hidden fees or gotcha's? customer support?
