Feedback for TH Global Vision (THGV)

Delacroix · 2019-07-15T08:25:27+00:00

Hello Guys, First time poster, long time lurker of this Forum. Has anyone tried THGV DSL plans? They seem to have different plans than most of their comp...

GeorgeN

maro25 wrote
GeorgeN wrote
maro25 wroteI'm actually on cable via a provider that uses THGV. I'm not on DSL so I believe its fairly simple to switch once I find a better alternative :(
I believe that is the reseller's fault. THGV's connection is not that bad at the moment. You get FUP'd if you download too much, and whether you download anything or not at night they cut your download speed by 50% flat in all cases. But that's it.
mmm what made this think it is THGV fault is that I know someone else who is also on THGV but through a different provider who is experiencing similar issues! And also when I speak to my provider, he blames THGV. So im lost at this point!

According to nuclearcat they are due for upgrades, I believe he mentioned in a previous post. But I don't trust them anymore so i'll just go with a stable ISP like idm/cyberia.

maro25

GeorgeN wrote
maro25 wrote
GeorgeN wrote I believe that is the reseller's fault. THGV's connection is not that bad at the moment. You get FUP'd if you download too much, and whether you download anything or not at night they cut your download speed by 50% flat in all cases. But that's it.
mmm what made this think it is THGV fault is that I know someone else who is also on THGV but through a different provider who is experiencing similar issues! And also when I speak to my provider, he blames THGV. So im lost at this point!
According to nuclearcat they are due for upgrades, I believe he mentioned in a previous post. But I don't trust them anymore so i'll just go with a stable ISP like idm/cyberia.

I agree, I have been with IDM for over 10 years and they are really stable.

GeorgeN

Here we go again.. haha

maro25

THGV has been really bad lately, especially at night!

Space

maro25 wroteTHGV has been really bad lately, especially at night!

Same, from 8pm to 1am the speed doesn't exceed 60kb/s. It's so frustrating because you can't do anything during this time... Also for some reason i can't access twitter and reddit without a VPN. (Reddit sometimes work and sometimes not).

maro25

Space wrote
maro25 wroteTHGV has been really bad lately, especially at night!
Same, from 8pm to 1am the speed doesn't exceed 60kb/s. It's so frustrating because you can't do anything during this time... Also for some reason i can't access twitter and reddit without a VPN. (Reddit sometimes work and sometimes not).

Same here! some sites (such as reddit) dont even open between 6pm and 12am. I think they are applying some kind of FUP during peak hours and by no means this is a fair policy!

GeorgeN

maro25 wrote
Space wrote
maro25 wroteTHGV has been really bad lately, especially at night!
Same, from 8pm to 1am the speed doesn't exceed 60kb/s. It's so frustrating because you can't do anything during this time... Also for some reason i can't access twitter and reddit without a VPN. (Reddit sometimes work and sometimes not).
Same here! some sites (such as reddit) dont even open between 6pm and 12am. I think they are applying some kind of FUP during peak hours and by no means this is a fair policy!

they turn on throttling at exactly 8 or 8:30 pm, bringing down your speed to shit. Youtube and instagram works fine I think - but they throttle everything down to exactly as you said, 60kb/s. You will be throttled like this even if you don't use the internet at all. Yes THGV is the worst ISP atm, don't even try to use the internet for anything at night. I put in a request to switch ISP to cyberia 2 months ago and it still didn't go through because ogero isn't bothering. I really can't stand it anymore.

GeorgeN

Hello guys an update on thgv, I haven't had any throttling during peak hours at all for the last 2 days, and ping is also very very stable with low variance. Not sure if this is intended.

nuclearcat

Management change. New management asked to set different policies.

GeorgeN

nuclearcat wroteManagement change. New management asked to set different policies.

Haha thank you for always updating us nuclearcat. I don't know what happened but suddenly ADSL from thgv is perfect again. Not sure how long this lasts haha

Prince

nuclearcat wroteManagement change. New management asked to set different policies.

and there are more news to be said I guess?

DNA

nuclearcat wroteManagement change. New management asked to set different policies.

So basically everyone was right for the past couple of months about their service being shit, and you were only blaming ogero instead of telling everyone it was the "policies" not that you didnt know it seems...

anyway enjoy it while it lasts guys.

nuclearcat

DNA wrote
nuclearcat wroteManagement change. New management asked to set different policies.
So basically everyone was right for the past couple of months about their service being shit, and you were only blaming ogero instead of telling everyone it was the "policies" not that you didnt know it seems...

anyway enjoy it while it lasts guys.

That problem you had - was different issue at that moment and policies was not bad that moment too.
Also that issue i resolved, just found another user with same issue, who instead of useless chatter and cursing - has basic knowledge on stuff and was interested in solving the problem.

nuclearcat

Prince wrote
nuclearcat wroteManagement change. New management asked to set different policies.
and there are more news to be said I guess?

Not much, conflict still in progress, as tech i just execute orders on policies and follow legal / court decisions.

fadijm

I for one enjoy their services. I pay for 600GB plus, real ip and low ping. I get about 25 megabits down and 6 up. Service is relatively stable. what annoys me is that i have to contact them every time when they forget to turn on unlimited night or real ip after each end of the month

GeorgeN

fadijm wroteI for one enjoy their services. I pay for 600GB plus, real ip and low ping. I get about 25 megabits down and 6 up. Service is relatively stable. what annoys me is that i have to contact them every time when they forget to turn on unlimited night or real ip after each end of the month

Agreed, THGV has been a great service since change of management as stated by nuclearcat. They still throttle during peak times but the throttling is very small and acceptable compared to before. Most importantly they have a very low/stable ping at peak times with very low variance so right now they are a very good choice for gaming. Bravo to whoever made all these improvements.

Space

fadijm wrotewhat annoys me is that i have to contact them every time when they forget to turn on unlimited night or real ip after each end of the month

Same issue.

I'm not 100% sure, however, using 20gb from quota throttles your connection to 1mbps and this isn't the first time it has happened, it is pretty frustrating you can't use anything with 1 mbps while there are 7 people trying to access Netflix, Youtube, Facebook, and video calling, I mean there's a reason why I chose the 950gb/month plan.

GeorgeN

Space wrote
fadijm wrotewhat annoys me is that i have to contact them every time when they forget to turn on unlimited night or real ip after each end of the month
Same issue.

I'm not 100% sure, however, using 20gb from quota throttles your connection to 1mbps and this isn't the first time it has happened, it is pretty frustrating you can't use anything with 1 mbps while there are 7 people trying to access Netflix, Youtube, Facebook, and video calling, I mean there's a reason why I chose the 950gb/month plan.

THGV throttling can be pretty horrible. At least it's better than when they used to throttle everyone to 300 kbit/s at 8 pm. Cyberia isn't much better, they throttle you to half your speed at all times, they also have packet loss at night even on gaming packages. Last time I checked, thgv didn't suffer packet loss at night.

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