lag/packet lost/slow speed every day from 7pm till 1am.....
Lately my internet was upgraded from 2mbps to 4mbps (real numbers while downloading from 190kB/s to 390kB/s) but as The313 mentioned, in the evening it became UNUSABLE, in case I want to play online in this period I use Alfa 3G, even that has some delay in this period (used to be good most of the times)
there is a major problem from ogero (a sea line coming to lebanon has a problem .. and to be fixed in the next 2 weeks)
expect the internet to be bad everywhere till the end of the month
NAM wrotethere is a major problem from ogero (a sea line coming to lebanon has a problem .. and to be fixed in the next 2 weeks)
expect the internet to be bad everywhere till the end of the month
The least they can do is to offer us a free month, I mean for all ADSL users in Lebanon
19 days later
For anyone who got the following error when he was trying to recharge an account using the online recharge: "Error executing your request: Credit Card Blocked" this error appears when you try several times to recharge but the connection disconnects or the payments wasn't successfully. In this case, according to idm, the issue will auto resolve itself after 7 days.

To avoid this error in the future, when you do an online payment and it fails, don't try again directly, wait a while then try again. This will prevent the system from blocking your card for online payments for a certain site.
waelabboud wroteFor anyone who got the following error when he was trying to recharge an account using the online recharge: "Error executing your request: Credit Card Blocked" this error appears when you try several times to recharge but the connection disconnects or the payments wasn't successfully. In this case, according to idm, the issue will auto resolve itself after 7 days.

To avoid this error in the future, when you do an online payment and it fails, don't try again directly, wait a while then try again. This will prevent the system from blocking your card for online payments for a certain site.
I found the best way to avoid that error is to charge the account on 3g .. faster and more reliable than the weird connection they give you when your account is inactive "the speed of the connection is abysmal even when only connecting to their servers"
Hello Lag my old friend, I didn't have time to miss you yet ! And now from 6pm....
The313 wroteHello Lag my old friend, I didn't have time to miss you yet ! And now from 6pm....
Same for me, IDM 4mbps
Idm has been down for arround 1 hour and still counting
From 2 nov there was lag every day at night, then Saturday and Sunday the internet was perfect, then yesterday and today we are back to lag....and when you call them they say the problem is from there side and they are working fast to fix it...I just wanna know what the hell is that problem that need all that time to fix, considering that even before the Russian ship problem we had the lag problem and they responded back then with ''we gonna fixing it fast''!?...and how was that problem fixed for 2 days this weekend and it was broken again from yesterday??
Let's put it that way i have alot of work to do remotely and i don't have any connection why? Because the broadband refuses to connect so i called idm after failimg to fix it myself i get a simple and expected answer i will let the technical team check it so i ask how much time will it take? He doesn't know i'm bettimg no one will try to fix it tonight and if i'm lucky it will be fixed by tomorrow mean while i will have to finksh my work over mobile internet which will cost me more than what i will gain from the job


Taken at 12:27am 11/11/16
I have to say this is one of the best pings i ever had
@NAM this is not where u test your ping.....http://www.pingtest.net/ is where you should go

and take a server in far europe (i take in the UK) cause if it's good there it's for for all europe...
i've seen improvement in the last 2 days from idm really proud ping to 8.8.8.8 is arround 80 instead of 100
Well it's still shit here....
I get between 65 and 69 ms to Europe specifically UK but in the morning or late night not during peak time where I face heavy lag with ping increase and ping drops
9 days later
IDM is down today in my house, North Lebanon and support number is not working

Edit: Worked 1 hour ago
18 days later
just got a confirmation from IDM it's out in baabda no internet at all
4 days later
anyone recieved sms or email saying that thursday 1 am till 6 am maintenance?
Silentcontrol wroteanyone recieved sms or email saying that thursday 1 am till 6 am maintenance?
Yup
Also got this email: "Dear Valued customer,

The maintenace teams of the Ministry of Telecommunications will be performing a major intervention on the fiber network connecting IDM's data center to the Internet. As a result, the Internet services will be interrupted on Thursday 15 December, 2016 between 2:00 am and 6:00 am (Thursday early morning).

Intervention start date: 15 Dec, 2016 at 2:00 am
Intervention end date: 15 Dec, 2016 at 6:00 am
We apologize for this inconvenience that is out of our control and would like to take this opportunity to thank you for being a loyal IDM customer.

For more information, please do not hesitate to contact our call center at 1282.
You can send us an e-mail message as well to support@idm.net.lb

For updated news and for a faster management of your account, please don't forget to download our new mobile application from the Apple Store or from the Google Play Store.

Best Regards,

IDM technical support"