Feedback for IDM

Anthony2000 wrote

Silentcontrol wrote

Anthony2000 wrote4gb for 19$, thats pretty steep

I think u can recharge any 2mb plan other than the unlimited wich is alot better
Call them and ask

i will ask them, thanks, but what i didn't get is why they didn't change my plan... i sent a request well before the end of the month and same speed just from unlimited to limited 50 gig cap...

call them and talk to them tell them that you are on your 2mb plan can you recharge any other one at 2mb plan i dont think they need to do anything you just get a card but again ask them

Hey guys is someone other than me getting a lot of packet loss lately?? I've been getting ping loss for 2 months now whenever testing my ping to European servers, the modem restarts randomly and I lose connection and downloads on ps4 get corrupted... I called IDM and got them to open a case and they replied that the problem is from Zouk central (I live in Zouk Mosbeh) and there is no problem whatsoever from my side since I thought maybe it's the modem.

NickTheQuick wroteHey guys is someone other than me getting a lot of packet loss lately?? I've been getting ping loss for 2 months now whenever testing my ping to European servers, the modem restarts randomly and I lose connection and downloads on ps4 get corrupted... I called IDM and got them to open a case and they replied that the problem is from Zouk central (I live in Zouk Mosbeh) and there is no problem whatsoever from my side since I thought maybe it's the modem.

If the modem restarts like all the lights turn of then start turning off again probably the modem
Fix: first if u have an old non dsl router connect them together and disable wifi from ur modem use the 2nd router
If that still doesnt work ull need to buy another dsl router

Anyone else experiencing slowdowns after 3-4pm?
By slowdown I mean:
- Facebook videos taking ages to load.
- Packet loss and lag even with kinda low ping (110-120 ms)
- Slow patching for online games ( 25 kB/s)
Not to mention slow streaming 24/24.
VPN seems to fix some problems.

@anthonyf96
yes, real ip should solve this. call them on 1282, and ask to be put in the real ip pool.

Silentcontrol wrote

NickTheQuick wroteHey guys is someone other than me getting a lot of packet loss lately?? I've been getting ping loss for 2 months now whenever testing my ping to European servers, the modem restarts randomly and I lose connection and downloads on ps4 get corrupted... I called IDM and got them to open a case and they replied that the problem is from Zouk central (I live in Zouk Mosbeh) and there is no problem whatsoever from my side since I thought maybe it's the modem.

If the modem restarts like all the lights turn of then start turning off again probably the modem
Fix: first if u have an old non dsl router connect them together and disable wifi from ur modem use the 2nd router
If that still doesnt work ull need to buy another dsl router

thank you. I will get a new one anyway. I have the old technicolor that comes for free from IDM. Any recommendations?? Im thinking maybe "TPLink TD-W8961ND" or "Cisco-Linksys X1000".

haidcar wrote@anthonyf96
yes, real ip should solve this. call them on 1282, and ask to be put in the real ip pool.

I asked for it a month ago and they told me that they dont do such things anymore because it s causing problems

yeh I been having a really bad internet (high lag / slow DL) the last 2 month and it's getting worst every day....so i called them and they opened a case for me, and they said that the line from Jounieh central need an upgrade.....so i guess that answer is just the Go To for any problem. -.-

The313 wroteyeh I been having a really bad internet (high lag / slow DL) the last 2 month and it's getting worst every day....so i called them and they opened a case for me, and they said that the line from Jounieh central need an upgrade.....so i guess that answer is just the Go To for any problem. -.-

Same here, what's worst is that they throttled me to 1 Mbps after opening the case, spent 2 month struggling to make them revert the bandwidth untill I told them to send someone over to see the problem, changed a wire, and they reverted back to 2 Mbps. And they keep telling "l centrale 3leya da8et sir"....

Slightly off-topic but this is my first post here . I made a simple app that shows current consumption and expiry date for idm .Any feedback is appreciated .
As i can't post links search for "idm dsl usage" in the play store .

cool nice app... useful

shady282 wroteDoes anyone have an idea about the period that IDM takes to provide the internet connection after sending the modem ?
its been more than 2 months since i subscribed to the service and they keep on telling me "within 10 to 15 days".
is their customer service like this all the time ? because I m starting not to like them.

When i applied they took 6-8 weeks to give me the router and the username+pass .. this period is for ogero to connect a new line .. more than that i think it might be IDM's fault (but it might be ogero .. i heard the employees have not been paid for 13 months now)

i'm pretty sure it's ogero's fault

One of the Best ISP in Lebanon (IDM)

but hope they back to the unlimited night traffic without adding any charge on it

dduetto wroteOne of the Best ISP in Lebanon (IDM)

but hope they back to the unlimited night traffic without adding any charge on it


http://www.speedtest.net/result/5109550212.png

http://www.pingtest.net/result/140399289.png

according to your speedtest it is grade c and lower than 52% of Leb other isp what is the best about it ? :P
I don't know about their internet yet but i m just commenting on their service.

unless you are being sarcastic, IDM has not been the one of the best ISPs for a long time. horribly slow, high pings, unreliable.
their service is shitty at best, any one considering IDM should think twice.

Server Beirut, 53 ms, that's horrible