• Gaming

  • [IDM]Problems connecting to Sony Entertainment Network version 2.0

Yes. That's exactly the problem. Everything else works relatively well on the PS3. Game updates and web browsing are fine. But when it comes to signing in, the connection starts timing out. I'll try it out after I get back home and give them a call. Will update.
Same here, no issues with the PS3's browser, downloading...etc, you can tell if you're going to be able to sign in or not, if it gives you NAT 2, you're good to go, if it gives you NAT failed, you'll probably have to try many times and maybe you won't be able to sign in at all.

Usually ISPs do maintenance to improve, fix and upgrade, seems the other way with IDM here, a six hours maintenance that occurred in 17/9/2012 and we're still having problems.
Just signed in normally but take not that my modem was turned off all day and i turned it on now. Lets see how long will it hold.
It will hold as long as you're signed in, but you may not be able to play and connect with some friends that you used to. It is completely random. I am still getting replies from IDM, they told me that all those ports are opened from their end and they need to know when the problem is occurring, i told them that it is happening at anytime randomly. Waiting for their reply.
Update: The connection dropped after an hour and i am unable to connect again.
Some of IDM users are facing few problems on gaming issues, so kindly if you
have any connection problems, call us on our 24/7 support on 1282 ext.1 in
order to troubleshoot with you, and successfully work on your case.

Thanks and Regards,

Technical Support Team
Tel: 1282 ext 1

IDM's response to my email
Still having with the error "Connection with SEN timed out". I'll definitely give them a call today or tomorrow at the max.
My PS3 signed in automatically, lets see how long it lasts like yesterday.
I came home to find that an electrical outage occurred (surprise!), but after my PS3 system did the system restore it logged on normally like earlier last day.
I still can't manage to sign in on PSN. I emailed them,
First time they replied with :
Dear Sirs,

We has assigned you to a real ip, kindly check it and advise back.

Regards,

Second Time after I still couldn't sign in :
Dear Mr. Palamoudian,

We tried to assign you a real IP, but it seems the problem persists. We will work on your case and get back to you ASAP.

And that was 2 days ago.
I called them today and they reported that when the problem occurs I should call back to check for any possible port errors. Its signing normally so far. I will see how it fares along the day.
I wasnt able to connect now. This is rubbish what is wrong with IDM??
The problem still persists and it is random, IDM has no clue what to do.

This is new, i am getting [upload test error] on speedtest.net most of the times.
H.S wroteThe problem still persists and it is random, IDM has no clue what to do.
Exactly, it happens randomly with most of the time timeouts. Even while signed in, syncing trophies gets timeouts randomly.
Ok. This is getting ridiculous. Its happening more often than not. I'll be sending them a huge email and will get back to you guys when they reply. I tried calling them now and nobody answered. They kept me on hold forever.
I'm getting crazy! but the thing that getting me really nervous is that they don't even answer when i call. I hope it will soon be working again. if not, i'm thinking of changing my isp.
IDM used to be much better than this, especially the technical support, they don't answer, as i said in a previous post, some technician hung up the phone on me simply because he didn't understand what the NAT stands for.

I am a heavy SEN user, even when i can sign in, there are some friends that i can't co-op with them, i used to until their latest maintenance that ruined the connection instead of improving it. Around 7:00 to 8:00 pm, speedtest.net is freezing and saying latency test error or upload test error, and it is taking forever, i also stopped getting replies from them. As i said i am a heavy SEN user, the problem has been there for too long, if they will not fix it soon, i am considering of changing the ISP.
This situation reminds of the same problem I used to have 2 years ago. Back then, I used to do one of 2 things:
1) Connecting the PS3 over a wired connection to the modem. Putting the modem under bridge mode using setup. Using the PS3 to connect to the internet directly by setting up the IDM username/pass in the PS3 network settings. It used to give me NAT type 2 and gaming bliss. However, doing that would hog all the connection to the PS3 and no-one else can use the connection during that time.
OR
2) Since our beloved Thomson is a piece of suckage, I used to set it up in bridge mode. Connect a wireless router to it using a wired connection. Setting up the router to connect to IDM using username/pass. However, using this setup is frustrating. Whenever the electricity goes out, you have to manually turn off the router and let the modem connect and then allow the router to connect. It also gave me NAT type 2 and access to all but it was cumbersome especially in our country where electricity is a leisure.

I don't know if these methods work anymore but I guess I'll give them a try tomorrow.

And this brings me to a call I had with a guy who fortunately knew what NAT is. After working with him on the phone, he ended up telling me that I need to get a SOHO connection which provides a public IP address. He gave at the time a public IP address and I immediately my PS3 connected with NAT type 1. Yes, type 1. I found games relatively easily back then and the connection was very stable despite our horrendous connection speeds and ping times back then.

Anyways, I sent them an email today and will see how everything goes along.
elchebib wroteThis situation reminds of the same problem I used to have 2 years ago. Back then, I used to do one of 2 things:
1) Connecting the PS3 over a wired connection to the modem. Putting the modem under bridge mode using setup. Using the PS3 to connect to the internet directly by setting up the IDM username/pass in the PS3 network settings. It used to give me NAT type 2 and gaming bliss. However, doing that would hog all the connection to the PS3 and no-one else can use the connection during that time.
OR
2) Since our beloved Thomson is a piece of suckage, I used to set it up in bridge mode. Connect a wireless router to it using a wired connection. Setting up the router to connect to IDM using username/pass. However, using this setup is frustrating. Whenever the electricity goes out, you have to manually turn off the router and let the modem connect and then allow the router to connect. It also gave me NAT type 2 and access to all but it was cumbersome especially in our country where electricity is a leisure.

I don't know if these methods work anymore but I guess I'll give them a try tomorrow.

And this brings me to a call I had with a guy who fortunately knew what NAT is. After working with him on the phone, he ended up telling me that I need to get a SOHO connection which provides a public IP address. He gave at the time a public IP address and I immediately my PS3 connected with NAT type 1. Yes, type 1. I found games relatively easily back then and the connection was very stable despite our horrendous connection speeds and ping times back then.

Anyways, I sent them an email today and will see how everything goes along.
Interesting! I actually tried bridge mode over my WRT120N router and it was perfect but the bad thing is that i didnt try it on PS3. I may try it again later tonight or tomorrow because i only have a notebook to do the necessary configurations and it must be in wired connection (my modem is wired).
Note: I wasnt able to connect now, still timeouts issue. But @elchebib i am 100% sure it is on their side not ours (modem).
@ elchebib, i always connect my PS3 using a wired connection, i have already tried a bridged connection, still getting NAT failed. I used to make a bridge connection back when i used to have NAT Type 3 on the Thomson modem which was a bad modem especially for online gaming, then i switched to the Linksys X3000 and i started to get NAT Type 2 over easy settings. The bridged connection won't solve the problem because it is not from any user's end. This usually happens when the ISP is using a firewall which will prevent you from accessing certain servers, but the weird thing is that it is happening randomly. Just think about it, the issue started right after the maintenance, it is from their end.