Feedback for Ogero

fegelein · 2012-03-29T17:39:34+00:00

Ogero is finally giving unlimited download at night! The ministry of telecommunications announced this after adding another 10 GB to Lebanon's 23 GB internat...

LifeEngineer

Oh it seems whole Origin/EA account can't open on Ogero. Not even Apex is playable. It used to work perfectly at first. It's been like this for a week.

Techlover

LifeEngineer wrote
Techlover wrote
You line stats are not that good , but acceptable ( i mean not the 0.5 mbps some people are still suffering from) .

You are currently having 6.4 mbps which is around the maximum you can get on your line . The errors on your line are acceptable.

Anw, how far are you from the CO?
Thanks man for your reply.

I live in Zouk Mosbeh so not sure how far I am from the CO which is located near the highway in Adonis. Is it direct distance (bird's fly) or the normal road routing where the cables are in?!

Sometimes it's 3mbps which is half, sometimes 6 or 7 and sometimes it's 14 and 15mbps.
So i'm happy overall. I come from a cable 1 to 2mbps connection.

What annoys me is that I'm a PC gamer. The ping isn't great although they put me on the interleaving off and low ping mode.
In most games it hovers between 95 and 120ms with occasional spikes to a 1000 or more.
I expected much better than that honestly.
In other games, I can't join at all, like Battlefield 5. I can't play it on Ogero. I switch my 4g mobile hotspot and it works immediately. Weird stuff.

Usually the distance to the CO is based on the road routing where the cables pass .
And considering the speed fluctuations with ogero it is very abnormal. It shouldn't fluctuate that much . It seems your line is not really clean, but it may also be because of your internal wiring if it is not good , cca or old low quality , may be a wall socket , an old modem or modem that needs to be updated . I'd recommend to check your internal wiring, if the speed still fluctuates that much you should contact ogero . Your ping is probably related to such issues .

LifeEngineer

Techlover wrote
Usually the distance to the CO is based on the road routing where the cables pass .
And considering the speed fluctuations with ogero it is very abnormal. It shouldn't fluctuate that much . It seems your line is not really clean, but it may also be because of your internal wiring if it is not good , cca or old low quality , may be a wall socket , an old modem or modem that needs to be updated . I'd recommend to check your internal wiring, if the speed still fluctuates that much you should contact ogero . Your ping is probably related to such issues .

My internal wiring is all new. The house has been renovated and we removed all of the old electrical cables and phone cable (as well as sanitary ofc) and installed new one. A new data cable is reaching the phone box at ground floor. The modem is new. I didn't finish my 1st month with Ogero yet.

Techlover

LifeEngineer wrote
Techlover wrote
Usually the distance to the CO is based on the road routing where the cables pass .
And considering the speed fluctuations with ogero it is very abnormal. It shouldn't fluctuate that much . It seems your line is not really clean, but it may also be because of your internal wiring if it is not good , cca or old low quality , may be a wall socket , an old modem or modem that needs to be updated . I'd recommend to check your internal wiring, if the speed still fluctuates that much you should contact ogero . Your ping is probably related to such issues .
My internal wiring is all new. The house has been renovated and we removed all of the old electrical cables and phone cable (as well as sanitary ofc) and installed new one. A new data cable is reaching the phone box at ground floor. The modem is new. I didn't finish my 1st month with Ogero yet.

It may also be EM interference on your wiring .
But anyway it would be a good idea to check with ogero if there is a problem on their side .

ahk40a

There is no activity here on this forum since days. Any update regarding the deployment plan for the fiber optic? It would be interesting to know such updates.

xazbrat

ahk40a wroteThere is no activity here on this forum since days. Any update regarding the deployment plan for the fiber optic? It would be interesting to know such updates.

Not good news---I saw a tweet from Imad Kreidieh a week or so ago "Fiber is on halt for now until situation permits", so nothing going to be happening soon.

Johnaudi

xazbrat wrote Not good news---I saw a tweet from Imad Kreidieh a week or so ago "Fiber is on halt for now until situation permits", so nothing going to be happening soon.

As if that wasn't expected, they're trying to find the smallest reason to stick it on why they're late for fiber.

ahk40a

I have asked them several times about the status of the designs, but so far no answer. We have zero visibility of what is going on, when and how the deployment shall start and whether or not the designs are done or not yet.

xazbrat

Johnaudi wrote
xazbrat wrote Not good news---I saw a tweet from Imad Kreidieh a week or so ago "Fiber is on halt for now until situation permits", so nothing going to be happening soon.
As if that wasn't expected, they're trying to find the smallest reason to stick it on why they're late for fiber.

I was disappointed with Ogero was tasked with laying out the fiber network, and am both happy and sad to see hat I was right. If you look at the deployment map on what has been done and/or is in progress, there is little logic in how everything is being deployed and then you see that so many random areas are hometowns of certain people in this country. The fiber network should have been done in less than 2 years if it were done in a logical non partisan matter, and probably cheaper to boot.

Brashen

Does anybody know if Adlieh has access to the fiber network?

LifeEngineer

Guys, with interleaving off (low ping mode), I am having huge spikes of ping during gaming.
I'm using LAN. Ping is like 70 to 100ms (depending on the game) for like a min or two, and then it jumps to 1500ms or 2000ms for like 10sec before going back to normal. This is frustrating as games aren't playable in that state.
I called Ogero and the technician told me that this is expected when interleaving is off as the router has to deal with the errors since it was sending data fast and when errors reach a certain limit, the lag happens.
Is that the case for you guys?! Any tip or anything I can do?

wollyka

LifeEngineer wroteGuys, with interleaving off (low ping mode), I am having huge spikes of ping during gaming.
I'm using LAN. Ping is like 70 to 100ms (depending on the game) for like a min or two, and then it jumps to 1500ms or 2000ms for like 10sec before going back to normal. This is frustrating as games aren't playable in that state.
I called Ogero and the technician told me that this is expected when interleaving is off as the router has to deal with the errors since it was sending data fast and when errors reach a certain limit, the lag happens.
Is that the case for you guys?! Any tip or anything I can do?

What is your SNR in the modem/router? does it drop during those spikes?
If it does, then you have to leave interleaving on or try changing the internal wiring and use Cat6 for the phone cable (from the phone box to your apartment/modem)

hkbazzi

Adnan wrote
xazbrat wrote I have issues with the elevator---I got a new TPlink modem a couple of days ago and I can see the SNR margin go below zero when the elevator runs (it mostly doesn't cut out like the old Technicolor that it replaced). Would replacing the old telephone wires with a shielded one help or are there other fixes? In any case, I am going to get a tech out here soon so he can check the connection at the telephone box downstairs and see if there is a difference.

Edit: here are my stats from this morning--no electricity and more importantly, no elevator

Mode: ADSL_re-adsl
Traffic Type: ATM
Status: Up
Link Power State: L0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 106 107
Attenuation (0.1 dB): 465 253
Output Power (0.1 dBm): 184 106
Attainable Rate (Kbps): 2314 752

Path 0
Downstream Upstream
Rate (Kbps): 2047 751 0 0

Not great stats--it is a 2mb line from Ogero, and I am getting close to that now. When the elevator runs, the SNR number does turn negative and if it isn't for very long, my connection hangs on. If it is longer such as when natour goes to every floor to get pick up nightly garbage, then I lose the connection for a bit. Now, the technicolor modem which replaced this, would automatically lose the connection no matter what, so it is an improvement.
I haven't solved the issue personally since I haven't found any shielded cables. If you're willing to try this for yourself, please inform me of the outcome. In theory, it should fix the issue with proper grounding.

I tested my line at the telephone box downstairs with the help of an electrician, the problem stopped occurring.
For now, I'm fixing the issue by tweaking my SNR (check the SNR tweaking sticky topic) but losing around 3Mbps of valuable speed (7Mbps down to 4Mbps). My SNR margin drops by exactly 8dB when the elevator is running.

If you have an AM radio, tune it to 600KHz and run the elevator. You should hear the magnetic field right through your radio's speakers.

Did you get to solve this issue? I still face it till now.

Adnan

I looked for a filter for our elevator's inverter but no-one sells them. And it's too much hassle to connect a cable from another way.

I am protesting for better frequency regulations.

nuclearcat

Basic high power EMI filter for appropriate current should do the job.

Draguen

Hey guys,

so i have 4M from ogero and since yesterday morning, my conection is stuck to 0.8M download speed (no issues on upload), after a few calls with Ogero, the customer service agent told me that they had many calls from people connected to the Adlieh central stuck on 0.8M, regardless of their original speed.

Due to the situation, they are trying to send someone to check on the central (hardware side of things) and should be resolved by Monday (hopefully).

She also told me that the more calls they receive from the region, the faster they'll prioritise the issue.

bobo619

Draguen wroteHey guys,

so i have 4M from ogero and since yesterday morning, my conection is stuck to 0.8M download speed (no issues on upload), after a few calls with Ogero, the customer service agent told me that they had many calls from people connected to the Adlieh central stuck on 0.8M, regardless of their original speed.

https://www.speedtest.net/result/8768282994.png

Due to the situation, they are trying to send someone to check on the central (hardware side of things) and should be resolved by Monday (hopefully).

She also told me that the more calls they receive from the region, the faster they'll prioritise the issue.

I am also facing the same issue in antelias when recently from 7p.m to 12a.m my bandwidth goes down to 1 mbps where i usually get around 14 mbps and never had a problem

wollyka

nuclearcat wroteBasic high power EMI filter for appropriate current should do the job.

Can you please elaborate more on this topic? where the EMI filter should be installed?

nuclearcat

It depends on elevator type. For industrial motors (VFD) recommendations is like this:
https://kebblog.com/7-steps-to-reducing-emi-with-vfds/

Many elevators are 3 phase, then you need something like this, this kind of filters are not specific for elevators, just make sure it is not less than elevator max current rating.
http://www.cnemifilter.com/products/three-phase-emi-filters/pe3120-275480v-elevator-compact-filter.html

Usually filters are installed on AC supply, just before the elevator equipment.

Roma

Hello world , need a help if you please , I have Adsl zhone modem and I need to extract from it PPPoe pass and user. I tried bruteforce attack , tested exploits concerning this modem , with no results . Can someone tell me how to make it happen ? Thanks in advance ...

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