ironman
@andrew55 i had the same issue with Sodetel, i was subscribed to 8Mbps, downgraded to 4Mbps, getting 2.7 Mbps, ended up leaving sodetel and waiting for Ogero atm.
andrew55
This is crazy. He hasn't had the service for a month yet and he is considering IDM or Ogero. I don't know why their service has deteriorated so much. Another friend of mine told me that he had been doing fine with his 8 M package before the price reduction and now it's disastrous.
ironman
Man, i really don't want to go into politics, but this price reduction issue, well, i think you know what i am about to say...
elserge82
the last week, It got a little better (using plan 1.5M unlimited). Seems like they are giving bandwidth from an another unknown ISP (Waves or what is called mada)
Moudimadi
Hello people, from like 2 weeks, someone told me that Ogero is upgrading Khaldeh Central! So i sent an email to Sodetel Support to make sure if that is right! I got a reply by yes! Ogero is fixing this issue! and we hope it will finish soon! Anyone can confirm that? I'm a sodetel user related to dsp ogero! i've got the 8Mbit package getting 1Mbit. Thanks :)
bogdan22
So the ping I am experiencing from sodetel is good to be true, 68 ms. But what other issue I am experiencing is the download is not reaching full capacity. I am on a 8mb interet but only hit 500kb if I am lucky. I called the technical department and they claimed the issue from ogero central in mrejieh which is the nearest to my home. Also, they claimed that other centrals like sin l fel, dekweneh, cheyah are having the same issue. Does anyone within those areas having trouble reaching full speed also ?
ironman
I was at Hazmieh, Centrale, same issue with download speed (8Mb having 150 K download speed) but with 250 ms ping, so you should praise the Lord, your ping is good.
Ruroken
Moudimadi wroteHello people, from like 2 weeks, someone told me that Ogero is upgrading Khaldeh Central! So i sent an email to Sodetel Support to make sure if that is right! I got a reply by yes! Ogero is fixing this issue! and we hope it will finish soon! Anyone can confirm that? I'm a sodetel user related to dsp ogero! i've got the 8Mbit package getting 1Mbit. Thanks :)
Well i live in Bshamoun and i'm linked to the Khaldeh Central. Without a proper update for the central, the dsl speed i get from ISPs such as Sodetel is a max is 256. Anyways, this is the first time i hear anything related to Ogero's intention to upgrade the Khaldeh Central. If you get any new info, please share them with us here. Much appreciated :).
ahmad-toutounji
hi, I am with ogero and I'm just asking how is the service here? if you download a lot between 1 and 8 am through 2 days will they limit your bandwidth? and how is the ping to Beirut wise server ?
Moudimadi
Hello Again, Ruroken today i called Sodetel to make sure if upgrading Khaldeh Central is right! He told me yes, they are working on it and it will finish by the end of june! I asked will i get the speed im paying for? 8Mbit! He told me yes after the Central get the upgrade! :)
ironman
@Moudimadi better late than never,,,,
Ruroken
Thank you Moudimadi. I wonder if upgrading Khaldeh Central would affect the Bshamoun area and bring in some decent speeds. I wonder if the problem with Bshamoun also lies in the telecom infrastructure of that region, if that's the case then i'm doomed.
ahmad-toutounji
how is the ping in sodetel and how is the free night ? do you guys get fuped?
Aly
Sodetel pings are awful, switching from Ogero to Sodetel is a suicide.
bogdan22
Is there some sort of solution on Sodetel for gaming? I heard that other ISPs include the user to be in a pool of gamers IP so the ping would drastically improve. Is that the case for Sodetel? If so, is it mentioned on the website and how to get it .
ironman
Yes you can there is a package called Fixed IP which costs 77$ :) ....
it guarantees you a ping between 100 and 200 (LOL)
Good luck.
nefe_lpmk
Sodetel are throttling/slowing-down Youtube and streaming services. I can't watch a video/stream at 360p yet i download at 500KB/s .
Slowing down media streaming is one of the filthiest ways to save bandwidth, only being able to watch 180p and 240p on an 8 Meg (50$ per month) connection is comical.
bogdan22
Just to be clear, as Sodetel customers. Do we agree that Sodetel is the worst ISP company. I mean why are we even still subscribed to their services ? Every problem is caused either with our routers or our centrals. Do we have to believe this bullshit. My friend with a different ISP and same central and no issue.
MarwanD
4-5 months ago, Sodetel became the worst ISP company.
1- Very bad video streaming (FB videos, Youtube videos, you name it!)
2- Download speed is not stable (I have the 4mb package), speed fluctuates between 10kbps and 400kbps
3- Every time you call the support they say "L meshkle men ogero", last time I checked Sodetel where the ones charging me 30$ for my internet so what up what that excuse?
4- Connection becomes usable when everybody in the frecking country is sleeping
5- Did I mention that the connection is bad? Really bad, like it takes 2 3 seconds to send a TEXT message using whatsapp!
Oh and I still don't know why I'm still a Sodetel customer... might change in the nearest future.
ralphbr
I Called the Sodetel tech support few weeks ago to inquire about their FUP (fucked up policy, or fair usage policy), they couldn't give me answers, and they told me to call the Sales for more info. So I did...
I called the Sales today and asked them about it... Sales assistant told me to call Tech!!!!! I told her I called the tech guys and its them who told me to ask you. Then she transferred me back to tech :/
Anyways i asked him what is the rule for FUP here is the conversation:
- There are no rules... if you download too much fup will be applied
- How do you decide? you just look at the numbers and you decide that this user is downloading a lot and you apply the policy?!
- No this is automated, the server analyse the download and takes decisions
- What are the limits? in numbers please, don't tell me "downloading a lot"....
- There are no specific numbers
- Sir!!! I am a developer, and I know that every algorithm needs numbers and rules to decide whether to apply the fup or not...
- euhhhhhh... please call us in 10 minutes and ask for Carlos, he will be able to help you.
No need to say that I didn't call them back!
An entire support system (techs + sales) and there is only this "Carlos" who knows when and how the FUP is applied!!!
And it takes two weeks and many calls to discover that!