My reply to Sodetel:
Dear Support;
The main purpose of my email was to get a clear answer if this issue is permanent or not, an increase from 90 ms to 400 ms is not "normal" its abnormal, its an increase by more than 400% of what I previously got, it might be normal and convincing for those who use facebook, msn and whatsapp and truly abnormal to those who use it for VPN, secure tunnels, VOIP, streaming and Gaming.
After the IMEWE upgrade nation wide, as a Sodetel customer I had a 24/7 fiber connection in the first months, then later on it was a 50/50 chance of getting an IP from the FIber pool or the Sat pool, now it looks like all the residential IP pools have their traffic routed through satellite. After a year with a great experience with Sodetel, the internet quality is downgrading while the minister is declaring that he increased the national capacity from 13 Gbps to 23 Gbps and 33 Gbps in the upcoming weeks.
So please I ask my question again just tell me if this thing is permanent ? a straight answer without any beating around the bush and playing the "Rush hours" or "peak time" card, so I would stop wasting your time and switch to another provider if it is going to stay like that.
Sorry if I sounded rude, I know you support personnel have nothing to do with these unfair decisions.
Their reply:
Hi again,
Till now, this is the latency on a shared connection. Meanwhile, we are awaiting for the new updates of the ministry after the new bandwidth decision
Thank you
I rest my case, that's what I wanted to hear, its staying like that until further notice, people who are not satisfied start seeking for other options (that's what I will be doing).