Thats 30 GB not 3GB which is yes a lot since ur recharge
Maybe they're multiplying by 10 like another ISP. A user here experienced the same issue , he downloaded 700mb and they recorded 14gb...
A lot in what, almost 15 days ? C'mon. From 22nd of June to the 1st I was using as usual, light during the day and heavy during night since I had Unlimited from 11PM to 7AM.
So I got, 17gb since the 1st. And just a side note, they STILL do NOT count anything I download from 11PM to 7AM. Dunno why !
I too have been with the IDM since the dial up days and i have the same complaint. However, the connection seems to be really good during the morning and afternoon, but it goes to hell starting at 10 pm till at least 1 am. Pings remain stable though. I asked them to switch me to the 4M 50 GB plan instead of the unlimited plan before July 1st and they did. I called tech support and they said FUP will only apply to the unlimited plans even though their website says otherwise. So if i had to take a guess I'd say you've been FUP'ed (tech support said the connection resets every 12 hours. IDM tech support also mentioned that you should stay between 1-2 GB per day at most. If you download excessively you will be FUP'ed for that day but if you continue on doing it for a few nights, the system will detect it and limit your connection for the whole month).
That, sir, is what I call BS. 2gb MAX/day ? Then why the heck did they call it unlimited ? In my opinion, if they are gonna be so aggressive on the FUP, then let them please REMOVE the damn unlimited and just go back to way things were before. At least then all was good an peaceful.
Also, the biggest lie of them all is that FUP also applies to limited packages. Simply because my friend has a limited plan and is suffering just as we all are..
IDM STOP YOUR BS !!!!
I, too asked them to switch me to 4mbps-50gb plan haven't heard back from them in 2 days. So more BS.
Bottom line is, do NOT provide something you cannot handle.