mohammadk97 wroteSo guys, for those who didn't get the speed update, who's excited as me to finally (and hopefully) get the update today?
If some one did not get the upgrade after the 5th of August the upgrade will take place in the next billing cycle effective the 1st of September mentioning that to me when they called me yesterday and telling me they are sorry for this issue.. This is my case , since the Ogero operator on Whatsapp missed sending my I.D - Request of Change was on the 17th of July.
Yesterday I raised this issue through twitter for Mr. Kreidieh , Ogero Telecom , and an IT/Network Engineer at Ogero with the twitter account of (@musta_mt). Mr. Kreidieh replied on my tweets with Ogero Telecom for Ogero intervention (since I blamed Ogero for this delay) and this engineer on private messages.
Check my twitter account
Ihab Issa (@Ihabzii)
https://twitter.com/Ihabzii?s=09
for the tweets I made for Mr. Kreidieh concerning that , the final conversation between me and Ogero (after Kreidieh request to take action) and after send my DSL number:
Ogero Telecom
"We already have your landline and L number registered on the new plan
We're just waiting for the system to process the request and you'll get your speed Ihab"
Me
"And when the new plan will be activated. Is it possible to activate it before 1st of September since I have been waiting since July for the upgrade."
Ogero Telecom
Dear Ihab, expect the change soon.